Spa Hotels in Benito Juarez

"I had mixed feelings about this hotel: -Very spacious room/suite and comfortable bed. -Nice places to hang out in the hotel with nice views. -Staff was very friendly But: -Poor isolation. We got awaken by loud music from neighbors’ tv at 6 AM. We heard everything as if the speakers were in our room. -Disappointing breakfast (only toast and fruits). Overall good experience, but could be better for a 4-star hotel."

"This will be the fourth time I have stayed at this hotel and I will say that it's getting old. The resort has five pools that were all hot. The surrounding beach in the area is 20 ft deep and seaweed and you can't enter the water. Also if you can imagine the hotel makes you check out at 10:00 a.m. which screwed up my sleeping pattern for the day of checkout. What hotel makes you check out at 10:00 a.m.? By the way check in time isn't until 4:00. So if you're staying for one day you only get 18 hours of hotel. Some of the rooms are redone and some of the rooms have got the original flooring from when I stay there the first time around 25 years ago. My room had the original flooring. The first room that reception gave me was on the first floor at the absolute end of the resort. The room was run down and the floor looked like it was buckling a little . The second room reception gave me had a foul odor. Food and drinks at this hotel are extremely expensive. I want to say that a margarita is around 13 to 17 US dollars give me a break. Do not order an a la carte breakfast there because they pick it off the buffet and it's going to be cold. I want to say breakfast is 550 pesos a person. Breakfast was fine but nothing special. They don't offer cappuccino or lattes as a courtesy for breakfast. By the way it takes reception around 15 minutes per customer to check you in. I have stayed at this resort a total of four times and I would not go back. The beach is infested with seaweed farther than the eye can see there's no place swimmable by this resort. I would say it was quite disappointing. By the way they have a little market in the resort and a $6 bottle of champagne in Los Angeles cost $53 in their ghastly overpriced market. Very bad value for money. My third room was acceptable. I do have to say I think the rooms are big and the gentleman that checked me on did give me an upgrade to a balcony on the lagoon side so that was something. I paid a round $140 USD a night with tax and really it was a 85 US dollar hotel at best. It doesn't meet Westin standards. There was also an area with a little chip paint in my room but I'm probably being somewhat nitpicky. The light in the room is also not very bright and made it somewhat hard to read."

"It is a nature-friendly place. While riding a bike around the hotel, I was able to meet various animals such as coatis, lizards, and iguanas. The beach right in front is beautiful, and there are many restaurants that serve delicious food, so I was happy while staying at the hotel."

"Food was bad, lived off of chips and guac for the weekend. Lots of restrictions: pool closes at 8, no room parties or gatherings, breakfast closes at 11 (cafe is open all day with juice, coffee and pastries). Construction is ongoing for hotels next door. Prepare to be awake by 6 am by hammering and beeping, if you are in a room on the edges of the property."

"Haven’s beaches, location, and staff were amazing. Considering the price, we expected to not have the typical watered down alcohol/ meh food all inclusive experience, which unfortunately proved to be the case. You couldn’t get a buzz from the drinks unless you were injecting it straight into your veins. The only great restaurant was the Italian one. The coffee shop was also fantastic. The pools were beautiful, and there were always beach and pool beds available. The staff are very warm and friendly. Our jacuzzi never worked correctly and it turned out that you had to turn on the outside lights to get it to work, which we were never told. The nightly activities and the club are a bit cheesy, but the staff is doing the best they can. Big shoutouts to Pamela, Alfredo, Eli, and John, who were absolutely too notch staff. The rooms are beautiful and the rain shower is amazing! I think the overall value for experience is overpriced based on the food and beverages."

"Very clean! Pool water was freezing!!! Could not really enjoy the pool. Staff were great and so was the buffet. We went to relax and thats just what we did."

"The hotel is large with lots of rooms and many restaurants. Teppanyaki in Japanese restaurants must line up an hour before the scheduled start time. But sushi is also delicious. Highly recommend Japanese restaurant. Mexican restaurants are also delicious. Suitable for a holiday home"