When you stay at Le Vimarn Cottages & Spa in Rayong, you'll be on the beach, just steps from Khao Laem Ya - Mu Ko Samet National Park and Ao Prao Beach. This beach hotel is 5.6 mi (9 km) from Suan Son Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Italian cuisine at O Restaurant, a beachfront restaurant which features an ocean view. You can also stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break at the bar/lounge, the beach bar, or the swim-up bar for a tasty beverage. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 31 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
"Being a high-end hotel, I expected to receive reasonable service, but there were many disappointing aspects.
On the first day of my stay, I didn't know how to set up the TV, so I called a staff member, but even though I kept repeating the words I wanted to watch YouTube and Amazon Prime, all they did was show me the TV channel list.
Why didn't they understand? Isn't it a problem that goes beyond whether they understand English?
To top it off, they told me to wait five minutes and left the room, and no one ever came.
Also, I couldn't fill the bathtub with hot water, so I asked them to come and check it, but they never came. I called the front desk three times before they finally came. About 30 minutes had passed since I first called.
The inspection staff also only spoke Thai, so I had to communicate using a translation app.
The bathtub problem was eventually resolved, but at this rate, I can't help but feel uneasy about how they'll handle any problems that arise.
Even at the on-site restaurant, they never came to clear my appetizer even after I'd finished it, and they only did so if I asked them to.
I don't want to write too many bad things, but honestly, the service is not what you'd expect from a 4-star hotel, and I think it needs to be improved.
As for the room, the sink was unusually low, there was no outlet next to the bed, and the balcony was blown in by the wind with dirt and leaves, which made the area around the bathtub feel dirty. These things made me question the design of the room.
It was disappointing, as my expectations were high.
The only saving grace was that the view was beautiful and the food was delicious."