Spa Hotels in Phan Thiet

I had a wonderful stay at APEC Mandala Hotel. The facilities were excellent, the room was beautiful, and every aspect of the hotel exceeded my expectations. However, what truly made this stay unforgettable was my butler, Dương. I arrived at the hotel feeling very unwell, and from the moment I checked in, Dương went above and beyond to make sure I was as comfortable as possible. He anticipated my needs before I even had to ask and genuinely cared about how I was feeling. His kindness, warmth, and attentiveness were unlike anything I’ve experienced at a hotel before. Not only was he incredibly professional, but he was also so friendly and funny. We were constantly laughing together, and he made me feel completely at ease despite travelling alone in a country where I didn’t speak the language. He never made me feel isolated. instead, he made me feel looked after like family. When I needed to withdraw cash, Dương personally took me to the ATM. Then, when I realised I’d need more than I’d originally withdrawn, he happily came back with me without hesitation. It was such a simple gesture, but it perfectly summed up his willingness to help with absolutely anything. The moment that really showed how exceptional he is was when he messaged to ask if I needed anything. I had fallen asleep and didn’t reply. Rather than assuming everything was fine, he actually came to my room to check on me because he was genuinely worried about my wellbeing. That level of care is incredibly rare and meant so much, especially when I wasn’t feeling my best. Dương didn’t just provide excellent service, he showed genuine compassion. His kindness, patience, and generosity transformed what could have been a difficult trip into one I’ll always remember for the right reasons. He is a true credit to APEC Mandala Hotel, and I sincerely hope the management recognises what an extraordinary employee they have. Thank you, Dương, for taking such wonderful care of me. You didn’t just make my stay better you made it unforgettable.

Das Hotel macht einen im öffentlichen Bereich insgesamt guten Eindruck. Erwähnenswert sind insbesondere der schöne tropische Garten und der große Swimmingpool. Der zum Hotel gehörende Strandabschnitt wird regelmäßig gesäubert, jedoch ist der Sandstrand außerhalb des Hotels völlig zugemüllt. Schwimmen im Meer war wegen des starken Wellengangs fast die ganze Zeit über (11 Nächte) verboten. Die abgelegene Lage des Resorts bringt es mit sich, dass es in der Nähe keine Restaurants oder Einkaufsmöglichkeiten gibt. Dafür gibt es mehrmals täglich einen kostenlosen Shuttleservice, u.a. zum Coopmart. Die späten Rückfahrzeiten von dort sind allerdings ungünstig. Von diesem Einkaufszentrum aus kann man fußläufig Teile der Innenstadt von Phan Thiet erreichen. Interessant ist dort der Fischereihafen. Rings um das Hotel finden sich zahlreiche Bauruinen. Außer am verschmutzten Strand kann man keine Spaziergänge unternehmen. Unser Zimmer: Im mehrstöckigen Hauptgebäude mit Aufzug. Ausreichend groß mit kleinem Balkon. Das Bad hätte dringend eine Generalreinigung (Dusche verkalkt, Holzteile vergammelt) und Renovierung nötig, das Möbel ist in die Jahre gekommen. Restaurant: Große Auswahl an Speisen und Getränken zu relativ günstigen Preisen. Qualität und Größe der Portionen variieren stark. Das Frühstücksbüfett ist ausbaufähig und vorwiegend asiatisch, die angebotenen Getränke sind billig. Service: Alles wird schnell erledigt, das Personal ist hilfsbereit und freundlich. Publikum: Vorwiegend russisch. Viel Umtrieb an Wochenenden durch Vietnamesen. Zusammenfassung: Aufgrund verschiedener Einschränkungen würde ich trotz des überwiegend positiven Gesamteindrucks das Hotel vermutlich nicht wieder buchen.

The service here was truly excellent 👍. We got welcome drinks and a complimentary massage during check-in. Our butler, Hong, was warm and professional! The location is also quite good, and the whole vibe is pretty chill. However, for one of Mui Ne's two best hotels, I found the room facilities a bit dated, and it might not be great value for money during peak season. Even if domestic hotels in China are a lower tier or price point than those in Vietnam, their toothbrushes, combs, razors, hairdryers, bedding, and towels are much better quality. China's manufacturing of these items is truly excellent and inexpensive. While Vietnam's processing industry is booming, it still has a ways to go. Perhaps it's because I didn't book a villa (since I was only staying one night). Compared to the pool villa I stayed in for two nights at Centara, I still prefer Centara's villa types. But Anantara's service is better and more personalized; Centara had too many kids and was too noisy, and the English proficiency wasn't as good as at Anantara.

1. The hotel rooms aren't new, but the staff are all incredibly nice. 2. The hotel can help book buses to Ho Chi Minh City and other destinations, which was a huge relief since many drivers don't speak English well enough to pick up guests directly from the hotel. That's a great service. 3. I had a SPA treatment by the sea, listening to the waves. An hour cost about 100 RMB, which is much better value than in Ho Chi Minh City. 4. Overall, the hotel's dining isn't expensive and offers great value for money. I stayed at the resort for four nights and was very satisfied. 5. The hotel has a private beach, so you can head out around 5 AM to watch the sunrise, which was fantastic.

We had a wonderful time at this hotel. The grounds are spacious and green, everything is blooming, even vegetables are planted, and a pony lives on the property. The staff spends all day watering, sweeping, and cleaning. The room was great, with wooden furniture and plenty of space, everything worked. I was a little tired, but that didn't bother us at all. The only downside was that the windows and the entrance overlooked the pool walkway, so you could see everything. And there was no door to the bathroom or toilet. Absolutely not. The room is called ”Romance” (it says above the entrance.) The breakfasts are excellent: fruit, vegetables, snacks, soup, omelettes, scrambled eggs, and granola. There are two types of coffee. Basically, you'll find something to suit your needs. The beach is also a special treat; it's long and narrow. It wasn't crowded in January, and sun loungers were always available. Overall, I recommend this hotel; it's a great choice for a quiet and beautiful vacation.

We have been to other Southeast Asian countries and have never encountered such thoughtfulness. My father's birthday was on that day, so when we went to the lobby for breakfast in the morning, the waiter specially led us to the best seat by the sea, decorated it thoughtfully, and gave us a birthday cake with birthday wishes, which was a special surprise for us. From this small detail, we can see that the hotel has taken the trouble. Thank you very much for the little surprise the hotel gave us. It is worth staying at this hotel, and the service is also very good. They also helped us book a luxury bus from Mui Ne to Ho Chi Minh. We almost couldn't take the bus because I booked it on KLOOK. The order has been pending confirmation. It was the front desk who helped us call for consultation. Thank you very much!

Privacy: Very poor. The glass front means anyone walking by can see inside. You have to close the curtains all day, which ruins the view. Amenities: The hotel lacks activities. It needs things like outdoor movies or social events to give guests a reason to stay. Dining: Disappointing. Food quality is low, and the service is unprofessional—they served my main dishes before the starter. Beach: Extremely dirty and full of trash. Unacceptable for a beach resort. If you just want photos or content video for social media, it’s fine. But for a real retreat, it’s not worth the price. 3-star quality at best. I won’t be returning. Useful feedback for the owner to improve.

Hotel Feedback Follow-up I reported to the duty manager regarding the reception staff’s attitude and the manner in which the matter was handled. I would like to express my appreciation to Ms. Nhi for her willingness to listen to and acknowledge the guest’s feedback. She addressed the complaint with a positive attitude and made every effort to improve the situation. Over the course of the two-day stay, her efforts at least allowed the guest to recognize the hotel’s sincerity. As a five-star hotel operating under an international brand, service attitude is of paramount importance if the hotel aims to attract more international guests. Mutual respect is essential. While the property may still be considered for future stays, those expecting a true five-star standard of service are advised to moderate their expectations.

Cleanliness: Very clean Environment: The hotel is large, and the lobby is quite unique, with a dragon boat decoration. Service: When I checked in, I saw what appeared to be a large exhibition group; check-in was very quick.

This hotel is very nice. The style is very holiday-like. The view is good. Breakfast is not a buffet. You can order a staple food and drinks. I live in a view room and the surrounding area is very convenient. There are seafood places along the road.