Find 5-Star Hotels in Phan Thiet

"Fantastic hotel with excellent service and facilities, making for a perfect trip! A special thanks to Eric at the front desk who helped us take some wonderful family photos, adding a beautiful end to our journey. Thank you again~"

"Hotel Feedback Follow-up I reported to the duty manager regarding the reception staff’s attitude and the manner in which the matter was handled. I would like to express my appreciation to Ms. Nhi for her willingness to listen to and acknowledge the guest’s feedback. She addressed the complaint with a positive attitude and made every effort to improve the situation. Over the course of the two-day stay, her efforts at least allowed the guest to recognize the hotel’s sincerity. As a five-star hotel operating under an international brand, service attitude is of paramount importance if the hotel aims to attract more international guests. Mutual respect is essential. While the property may still be considered for future stays, those expecting a true five-star standard of service are advised to moderate their expectations."

"Poorest service ever. Slow front desk check-in. Many guests were waiting for more than an hour to get to room keys. No aircon in elevator And I was answered that they dont provide room cleaning or make-up service 😡, even I stay more than 1 night!!!! They just “support” to change the towel?!? What the hell is it called “support” here?"

"I decided to leave a review because I couldn't find any information about this hotel in Russian while searching and choosing. My family and I stayed in September on an all-inclusive program and were very pleased. This is a 100% family-friendly hotel. It feels fresh, and you can feel it in everything: the furniture, the pool, the reception, the restaurant, and the sun loungers. The hotel is mostly Vietnamese, with no more than 10% Russian. The most important thing, in my opinion, is the hotel staff. Every single one of them is attentive to guests, friendly, always helpful (sometimes through a translator), helpful, and responsive to all requests. The entertainment staff is fantastic – they always offer various contests, games, and exciting evening programs for children, and later for adults. The hotel has a large children's room and arcade machines, a ping-pong table, and billiards. The cuisine caters to every taste: Asian and European, plenty of seafood, and separate meals for children (pasta is always available), as well as fresh fruit. As they say, the devil is in the details. And everything is taken care of here: life vests for children, slippers and robes in the room, high chairs and a table for children, a shuttle to the fishing village, luggage handling, lifeguards at the sea and in the pool, and there's even a first-aid station on site. The pool is conveniently located, with water slides for adults and children, and snack bars and beach bars nearby. The sea was a bit dirty in September. It's a three-hour drive from the airport to the hotel, but it's worth it. The view from the room is wonderful, it's quiet, clean, and the bed linen was changed almost daily, though the floors weren't always thoroughly mopped. The air conditioning is very efficient: 2-3 minutes and the room is cool, and the mattresses are comfortable (which was important to me). We plan to return again."

"The hotel is really a dream. Perfect quiet and relaxing location right on the beach. The facility is having a pleasant size with not really many rooms. This leads to both the pools and other facilities never were full. We were there for the second season and here were felt only 7 more guests. The normal room is more than sufficiently large and has a very good quality level. The service is very sympathetic, always on the site, trying to meet any wishes even if it is sometimes difficult to speak with English. Both breakfast and dinner is top. We could really get a good rest here in the 4 days."

"It was a perfect vacation. This was a family trip with our 5-year-old child. There were fruit flies in the breakfast restaurant, and they were landing on the fruit. Some action needs to be taken, I think. Other than that, it was really, really good. Friendly staff, quick service, and the special room cleaning were excellent. We had a wonderful stay. I was debating between the Centara Mirage Hotel's waterpark for my child and the Anantara, which I wanted to visit, but there's no comparison. A vacation is always best spent wherever mom wants to go ^^"

"so happily supprised to be offered free upgrade, didn't expect that at all. Really enjoy the beach view from my upgraded room. breakfast is of various dishes and were served kinda early. spent almost all of my time chilling and enjoying at the pool overlooking that sea. can't forget the warm welcome of every staff here and always take good care I will come back soon in the near future"

"The place looks amazing it has great facilities for the price. The roof top pool, infinity pool and gym are fantastic. However the service is shocking, room Was dirty with cockroaches staff didn’t care. I’m not sure if it’s a hotel or people own these apartments and let them out. We arrived at the front desk they told Us to wait and some Woman showed up and showed us to our room."

"Located at the entrance to Mui Ne, you can enjoy a stunning sunrise from your room. It's a bit far from Bokke Street, but Grab is readily available, so it's not too inconvenient. While staying at Sea Link, it's worth a visit to Wine Castle, which can be reached by buggy. The golf course and driving range are also easily accessible by buggy, making it convenient. You can take a buggy down to Sea Link Beach. The bedding is good, the breakfast is decent, and the staff are friendly."