Spa Hotels in Cape Town

"The room was fantastic! It was very spacious, with a huge bed (looked like two single beds pushed together), a small living area, and a little balcony. Everything in the room was spotless!! The bedding was dry and soft. There were staff at the door to help bring luggage to the room, but we didn't have any cash for a tip, which I felt bad about! The hotel breakfast was plentiful and halal, which was perfect for us. For this price, getting a four-star hotel in Cape Town is incredible value for money! Highly recommend!"

"Disappointing — Not the Taj Experience I Expected I stayed one night at Taj Cape Town and, having stayed, worked, and studied at other Taj properties worldwide, I left feeling that this hotel does not deliver the signature “Taj” experience. Location: Excellent — centrally located and convenient for business and sightseeing. Rooms: Very good. The guest room was well-appointed, comfortable, and met the standard I expect from a five-star property. No complaints on accommodations. Food & Beverage: Below expectations for a Taj. The breakfast buffet was serviceable but average — acceptable for a quick meal, but nothing memorable in terms of variety, presentation, or quality. The on-site Asian restaurant is extremely small (about five tables) and suffers from poor ventilation: the exhaust does not appear to function adequately, so the space quickly fills with an oily cooking smell that lingers and detracts from the dining experience. The food itself was below the quality I would expect from a Taj-branded restaurant. Service & Brand Feel: This is where the hotel most noticeably misses the mark. While staff were professional, the overall atmosphere lacked the warm, polished service and attention to detail that distinguishes other Taj properties I have experienced. It felt more like a standard city hotel operating under the Taj name rather than a hotel delivering the full Taj brand promise. Value: Concerning. The hotel charges approximately INR 2,000 per day for parking — a steep add-on that should be clearly communicated up front and factored into the overall value proposition. Summary: The location and rooms are strong points, but the average breakfast, a small and poorly ventilated Asian restaurant, and an overall absence of the characteristic Taj hospitality leave this property short of expectations. If you are seeking the classic Taj experience, this particular hotel may not meet that standard."

"The hotel was lovely and staff very helpful. Breakfast was good and fresh.alp the decor around the hotel was just like photos. There was an incident regarding security of my room and reception were very supportive and patient in reviewing all the CCTV footage. I was ensured staff would be formally approached about the incident. The hotel gave me a room stay for the day afterwards and accommodated any request."

"The hotel is 4 stars, but there's no coffee machine, slippers, or robes in the room. It's in need of renovation in some areas. It would be fine if the price weren't so high. 20,000 rubles a night (for the cheapest room with a road view) is very expensive, in my opinion. There are no shops or cafes near the hotel (except for the restaurants on site). Getting anywhere requires a taxi (but it's not a problem, the prices are quite reasonable). There's a huge shopping mall nearby. The breakfasts at the hotel were decent. The hotel also has two swimming pools: one on the ground floor with views of the ocean and Cape Town, and another on the rooftop. We've stayed in 6/7 hotels and apartments in Cape Town and other towns before, and all of them had welcome drinks (some juice, some wine), some fruit or sweets, and all had coffee machines, but this hotel had none of that. Another downside is that the whitewash/plaster is peeling off right above the bed. It's not pleasant."

"It's very close to the beach and has a nice environment."

"Lovely stay at Pepperclub - recommended. We chose to celebrate a big milestone in South Africa to create some very special memories. We toured from Joburg, through Nambiti to Durban and then onto Cape Town, and we booked Pepperclub to have a pampered end to our trip. The location is great, near Bo Kaap, local markets and safe to walk around. We had no problem getting where we needed to go. The hotel is very clean including the communal areas, gym and of course the rooms. However, housekeeping was more 4* - simple requests like extra blankets needed to be chased, and the turndown of the room happened every day but was inconsistent (sometimes the bathroom was cleaned and restocked, sometimes not). Similarly, the service was inconsistent even through the reception/concierge was always well staffed - Godfrey always greeted us enthusiastically, and there was another duty manager that was very diligent and followed-up well. However, when Godfrey was not on shift the welcome was more muted, and the staff on reception weren't exactly warm and not always efficient. Restaurant staff were always very warm and friendly. Breakfast was great - with good selection of buffet and a la carte options served swiftly. Lunch options were good too, and room service was efficient. Spa was excellent with very good massages and treatments. The Gym is good, though a little small, and for clarity the pool is not heated (but is beautiful). We didn't get a chance to try the private Odeon cinema, but they only had older movies not the newer ones found at public Odeon cinemas. Great views of Table Mountain and Lions Head from the rooms. The hotel were able to grant our special requests of early check-in, inter-leading rooms and they dressed the room and provided cake and bubbly to celebrate our anniversary - lovely touches. You won't regret your stay, but you may not be compelled to stay again."

"Krystal Beach Hotel boasts a unique architectural design seamlessly immersed into its surroundings. It’s like a Cruise Ship with bigger spaces. The rooms are well designed and maintained. The staff are professional. However, the food leaves a lot to be desired. The Hotel could do better with their breakfast buffet menu. Once you have your first breakfast, there is no motivation to go for breakfast on subsequent days because the food options aren’t spiced up on different days. Just the same menu and average at best."

"A very friendly welcome at this hotel. Room a good size but rather dated. The noise from outside was not too bad. The noise from other guests in the corridor outside the bedroom at 3am just awful."

"Although our family room was not that big, I like this hotel for superb location, free parking, cheap and good breakfast"

"The deduction is actually Ctrip's service. Ctrip cannot score. The hotel actually does not allow children under the age of 13 to live. Ctrip itself did not write it clearly. After complaining, it was left unmanaged for a long time. The efficiency was very low and shirk responsibility. Finally, negotiated with the hotel for half a day. Nothing was allowed for the pool. . . Overall the hotel is ok, breakfast is to be prepared by yourself, and things are plentiful. The police did not have to say that thirty meters was the police station. . . . . The room is also big, but it is a bit expensive"