Haiyou Hotel is an economic hotel chain brand under Huazhu Hotel Group, which is committed to providing guests with a "simpler, more comfortable and value-for-money" accommodation environment. The hotel is a new 6.0 product, located at No. 1516, Xinhua Road, Dongchang District, Tonghua City, about 5 minutes' walk from the Trade Center, about 3 minutes' drive from Eurasia Shopping Center, and take No. 1 at Tonghua Railway Station to get off at Hengtai Thermal Station.
"Although the hardware is still new, the service is very angry, and I decided to write it after thinking about it.
The front desk forced me to download the Huazhu app, not only scan the code with my mobile phone, but also use the traffic to use their Huazhu Club app without my permission! ! ! ! How about connecting me to a wifi? ? ? ? And I said that I have used the Huazhu Club app before, not new users do not want to scan, I just like to use Trip.com to book a hotel! ! ! But I was forced to stand in the lobby for a long time to complete the check-in! !
And check the details page again, I found that ”twin room a” is an external window in the picture, and there is no window smaller than ”twin room” (I didn't book a ”twin room” room type because I saw the small window label), but the room actually opened for me can't be counted as such a large external window in the picture! ! It is a small, small window that can be connected to the outside window through a bend platform!!
Now it feels like it has been pitted by the hotel. Even if you think that kind of winding windows are considered external windows, I think it should be clearly told on the details page that consumers may encounter mini external windows comparable to windowless windows.
I asked for mineral water in the middle of the accommodation. If you can't ask for more water for free, you can clearly say how much you pay. When I call, I don't have to pretend to be stupid and tell me that there is on the table for the first time. Can I see the water in such a space? Calling the hotel service is to drink ➕ No time to go out ➕ Save time and time. You can pay. There is not much money for two bottles of mineral water. You have to let people say that they want water again, right? The communication cost is particularly high, and it is really annoying to talk like this stupid talk.
Anyway, this stay was particularly poor. The newly opened hardware is OK, but the whole service is really incredible. I have never encountered such an outrageous service at the front desk. Is your home dare to force the app for all the first time customers? ? Or do I think I am a soft persimmon and will not be angry? ? ? ? ? ? ?
The only good experience was to delay me for an hour, but pay attention to not that they took the initiative to mention it. I was standing at the front desk. They took the mobile phone to do this and that. I couldn't stand it before deciding to open my mouth to ask for benefits. The promise is quite happy, this is not bad, but don't think it is a great favor for you to give me a one-hour delay to check out. If there is no front desk to hold the mobile phone for a long time, I will not open my mouth to ask for this hour of delay service 🥲."