Find 4-Star Hotels in Ottawa

"Great location, service was a bit on and off, as staff was not always the most helpful. In any case, I'd definitely recommend over other choices nearby. I'll definitely stay again, and hope that meanwhile staff is a bit more professional."

"The hotel is in good location with large room and comfortable bed. This was a busy time and the hotel was coping. However breakfast time was near breaking point with the amount of people eating. But a senior person took over and the pressure was eased."

"Excellent location, right next to the Parliament. Parking is a bit inconvenient, but opting for valet parking is only $15 more than self-parking and incredibly convenient; they even help bring your luggage to the room. The housekeeping staff were all exceptionally friendly. This hotel exceeded my expectations, so I'm giving it a perfect score."

"The location is excellent, close to shopping malls, supermarkets, Chinese restaurants, and tourist attractions. Room cleanliness was average, with noticeable dust on the sofa and table, and noticeable water stains on the bathroom and kitchenware. The room was well-equipped with appliances and a good size, making it very comfortable for families. However, the soundproofing wasn't very good, with frequent car sirens and sirens, which might be a bit noisy for those with trouble sleeping. If you want to cook, the kitchen doesn't have oil or seasonings, so you'll need to bring your own. Both the front desk and room service were excellent. I would recommend this hotel to families traveling with children."

"A short walk from Parliament Station, the Sheraton gave us a spacious room. However, there was no kettle to boil water for tea - we used the coffee maker instead. There was some kind of problem with the pipes in the wall, meaning a shopvac had to be left running in the hallway outside our room 24hr/d. The carpet in our closet next to the bathroom was always soaked, probably because of the problem. Perhaps because it was near Centretown, we had one or two homeless or disturbed people on the sidewalks near the hotel. This made it uncomfortable for me to approach with my children because of their random mutterings and throwing of drink bottles. However this only happened twice during our weeklong stay. Staff were very friendly, nice and helpful, and sharply dressed."

"The hotel has very good service and is connected to the shopping mall corridor and basement; it is a bit like Shenzhen Luohu MixC and Grand Hyatt, but the overall popularity and quality are lower. Especially you can overlook Parliament Hill, Ottawa City Hall, Ottawa Art Gallery, the castle hotel Fairmont... I thought not to stay in a too old hotel, I guess Fairmont is not practical, and the windows are small, so I chose Westin; but it was also very scary, the toilet backflowed, and all the feces and urine backed into the bathtub 🛁[Holding the wall R] Finally, the video, be careful to click, it's too disgusting 🤢. Fortunately, the hotel responded quickly and quickly changed the room. Otherwise, on a snowy night, I really don’t know what to do! By the way, I called Ctrip customer service, but no one answered"

"A nice apartment which is walking distance to Parliament Hill and others tourists attractions. Wifi is good and provides all the necessary amenities you needed and washing machine."

"For my first time staying overnight at Ottawa, I booked a hotel room for one night at Lord Elgin. Upon arriving early at the hotel, I was provided with a room before my check-in time - which was very appreciated. The facilities are clean and the staff is friendly. However, little did we know, our room on the 7th floor was connected to another room with adjoining doors. We were unable to sleep through the night as the room had little to no sound isolation from the connecting room, in which a baby was crying all night. I am baffled as to how we were able to hear every single noise: coughing and sneezing from the parents in the other room, their toilet flushing and the baby crying throughout the entire night. We were unable to sleep comfortably and woke up with splitting headaches. I booked this hotel to be the closest possible to the Rideau Canal Skateway, but I will have to find another hotel the next time."

"We stayed one night right in the heart of the Byword Market in Ottawa and really loved it. My only complaint is the cost of parking- $35/night. A little steep. But it seems parking in Ottawa is costly. Other than that, I really enjoyed how great the room was. The staff were very friendly and helpful."

"The location and environment are impeccable, and I have to say a few more words about the food and service. Since we arrived after 9pm, the French meal that ended at 10pm was not suitable, so the waiter introduced us to the international fusion cuisine opposite. The taste was good and met our expectations, but the variety was a little less. Diago at the front desk is what I want to introduce today. We are a family of three traveling, and I booked a room in my husband's name and my own name. That Diago actually asked a strange question, ”Are you three staying in one room?” I just thought he was not proficient in business and didn't care. Then he said that the single room I booked was queen size and he helped me upgrade it to king size. He also said that the double room I booked was also a queen size bed. I showed him the order, ”1.81 meters big bed”, he still insisted that it was a queen size. My husband also said that other people's king size might be 2.00 meters. I asked if he could also help me upgrade to king size, and he readily agreed. We thanked him. Walking into the room, the small window saw other people's roofs and a road. Where is my view? I went downstairs to argue with Diago. The 1.81-meter bed I booked is already a king size, but you didn’t upgrade it for me. I booked a room with a view, so what about the view? Diago said that 1.81 meters refers to the length of the bed. I asked him in return if the 1.51-meter and 1.31-meter beds provided by the hotel also refer to the length? Until then, I still thought he was not proficient in his business. Diago was speechless and said that I would go and ask. When he came back, he argued that the room I gave you was bigger, but what I wanted was the view! I said that the view was my first consideration and the room size ranked second. Diago hesitated for a long time before saying that there was no room with a view tonight, ”What?!” At this time, I firmly believed that his previous series of actions were intentional! As compensation, Diago gave me a simple breakfast for two people in the fourth-floor lounge for free the next day. To be honest, the breakfast was really average."