Find 4-Star Hotels in Taicang

"This stay exceeded my expectations! The room was spacious and bright, with excellent soundproofing, so there was no noise disturbance. Front desk staff, Wang Yali and Wu Xiaojie, provided thoughtful and attentive service, making the entire process from check-in to check-out very smooth. It's truly great value for money, and I'll definitely be back!"

"Excellent location with easy access to transportation, quiet and comfortable environment. Wendy provided thoughtful and attentive service. Great value for money, and a rich breakfast selection. Overall, a fantastic stay!"

"I was very satisfied with my stay! The hotel is clean and comfortable, the front desk service is friendly and professional, and the rooms are well-equipped and quiet. Transportation is convenient, and the value for money is excellent. I will definitely choose this hotel again on my next business trip or vacation. Highly recommended!"

"The room was clean and tidy, and the breakfast, in particular, was fantastic with a great variety. Highly recommend staying here!"

"Facilities: Excellent Cleanliness: Spotless Environment: Elegant, right in the city center. Service: Attentive service. We booked a room without breakfast, and they even gave us a discount on breakfast! Late-night congee service: This is such a thoughtful and personalized touch. I've experienced such great service that I've stayed at Atour twice recently."

"The hotel meets high standards. The rooms are clean, spacious, modern, and equipped with new facilities. The service is excellent and very prompt. Guests are welcomed with fresh fruit, and there are even small gifts for children, which is a lovely touch. We are very satisfied with the staff’s polite and friendly attitude. A special thanks to Ms. Ella Zhang, who was especially kind and flexible, helping our group have a wonderful experience at the hotel. We will definitely come back if we have the chance."

"I've stayed at this hotel multiple times for business trips, and each experience has been consistently excellent. The overall service is standardized, the environment is comfortable, and the hygiene is meticulously maintained, perfectly meeting the high standards required for business travel. The front desk staff are professional and efficient; check-in and check-out processes are seamless. They respond promptly to any issues, communicate clearly, and have a strong service orientation. The lobby is clean and grand, with comfortable waiting areas and a quiet, orderly atmosphere, making it ideal for temporary work or a brief rest. The room layout is well-designed with ample space. The desk, chairs, power outlets, and lighting are all thoughtfully arranged, allowing for both work and relaxation. Room hygiene is impeccable; the desk, floor, bedding, and bathroom are spotless, with no stains or overlooked corners, reflecting strict attention to detail. The bedding is comfortable, the sleeping environment is quiet, and the soundproofing is effective, ensuring a good night's rest to maintain productivity the next day. The internet is stable and fast, easily supporting video conferences and file transfers. Hotel facilities are well-maintained, the elevators operate smoothly, and the 24-hour service is attentive and responsive to all needs. The location is excellent, with convenient transportation access and a wide array of dining options and supermarkets nearby, making it very practical for business errands. It offers great value for money, being highly competitive among hotels of similar caliber and location. Overall, the standardized service, comfortable environment, safety, quietness, and reliable hygiene make it highly suitable for business travelers. My years of staying here have been consistently stable, with no disappointments or bad experiences. The service is always on point, and the attention to detail is unwavering. I highly recommend it to frequent business travelers; it's suitable for both short and long stays, trustworthy, and truly deserves five stars!"

"Room: Overall it's OK, the area is large, and the equipment is relatively new. The bathroom is very bright, the functional division is reasonable, the toiletries are complete, and the rosemary smell is very nice. There is no river view, and there is a plastic greenhouse outside the window, as shown in Figure 1, the left side is the front row of rooms. As soon as you enter the door, you can see a lot of scratches on the wall. The sloping ceiling of the second-floor attic is relatively low, so you can see it more clearly. There are bubbles and peeling in many places, indicating that there is a leak. The bathing pool is outdoors on the second floor, which is easy to get dusty, but it is still very interesting to soak your feet, but it's a bit sunny. The swimming pool is not open yet, and the scenery is good. Service: As soon as you enter the door, the aunties who are cleaning are very warm and friendly, and lead us to the front desk. Probably because I went there on a weekday, the front desk staff was really ”relaxed”. At 3pm, I walked in with my sleeping child in my arms. I was so tired that I could definitely hear my heavy footsteps (it was just two meters away at the unobstructed bar counter). The people inside didn't even raise their eyelids, and no one stood up to take the initiative to greet me. There was no care and concern. I had to ask loudly ”Is anyone there?” before they responded. Well, the child woke up, and the relaxing moment I had planned was completely scrapped. I drove for two hours, got off the car, and walked in from the parking lot with my sleeping child in my arms. I was numb all over. Mothers can probably imagine that their children always fall asleep suddenly. But my psychological expectations were completely dashed, and there was no smiling face on the other side the whole time. It seemed that I was wrong to stay in the hotel. In addition, if welcome fruit cannot be guaranteed, why display this option on the booking interface? The next day, breakfast started at 7:30. I went in at 7:40 and still no one greeted me. She didn't even raise her eyelids. The girl was on the phone. So the priority of the guests standing there was not as high as the priority of the phone. At least it would be acceptable to say hello and wait a moment. I ignored it directly. There was no coffee for breakfast, which I had never seen before. I was told to buy it myself. In fact, it would be acceptable if they were more polite. Or there are too many people who are eager to stay here. If the boss feels uncomfortable after reading this comment, please correct it if you have any, and please don't call me."

"This hotel truly exceeded my expectations! It's very close to the ski resort, and there's a Manner store nearby. The facilities are super new, and the decor is modern and minimalist, making for a very comfortable stay. The room space is exceptionally generous, and the bathroom has a separate wet and dry area, with thoughtful details. Plus, parking is free, which is incredibly convenient for those driving. I especially want to commend the front desk staff; their service attitude was superb, very responsive, and enthusiastic. I will definitely choose this hotel again next time I'm in the area!"

"The hotel lobby is clean and tidy, parking is very convenient, the front desk staff Xiao Liu and Xiao Zhu are very enthusiastic and professional, the bed in the hotel room is large and comfortable, and the overall atmosphere is very quiet. There is a convenience store downstairs, which is very convenient."