Find 4-Star Hotels in Taicang

"The hotel meets high standards. The rooms are clean, spacious, modern, and equipped with new facilities. The service is excellent and very prompt. Guests are welcomed with fresh fruit, and there are even small gifts for children, which is a lovely touch. We are very satisfied with the staff’s polite and friendly attitude. A special thanks to Ms. Ella Zhang, who was especially kind and flexible, helping our group have a wonderful experience at the hotel. We will definitely come back if we have the chance."

"Room: Overall it's OK, the area is large, and the equipment is relatively new. The bathroom is very bright, the functional division is reasonable, the toiletries are complete, and the rosemary smell is very nice. There is no river view, and there is a plastic greenhouse outside the window, as shown in Figure 1, the left side is the front row of rooms. As soon as you enter the door, you can see a lot of scratches on the wall. The sloping ceiling of the second-floor attic is relatively low, so you can see it more clearly. There are bubbles and peeling in many places, indicating that there is a leak. The bathing pool is outdoors on the second floor, which is easy to get dusty, but it is still very interesting to soak your feet, but it's a bit sunny. The swimming pool is not open yet, and the scenery is good. Service: As soon as you enter the door, the aunties who are cleaning are very warm and friendly, and lead us to the front desk. Probably because I went there on a weekday, the front desk staff was really ”relaxed”. At 3pm, I walked in with my sleeping child in my arms. I was so tired that I could definitely hear my heavy footsteps (it was just two meters away at the unobstructed bar counter). The people inside didn't even raise their eyelids, and no one stood up to take the initiative to greet me. There was no care and concern. I had to ask loudly ”Is anyone there?” before they responded. Well, the child woke up, and the relaxing moment I had planned was completely scrapped. I drove for two hours, got off the car, and walked in from the parking lot with my sleeping child in my arms. I was numb all over. Mothers can probably imagine that their children always fall asleep suddenly. But my psychological expectations were completely dashed, and there was no smiling face on the other side the whole time. It seemed that I was wrong to stay in the hotel. In addition, if welcome fruit cannot be guaranteed, why display this option on the booking interface? The next day, breakfast started at 7:30. I went in at 7:40 and still no one greeted me. She didn't even raise her eyelids. The girl was on the phone. So the priority of the guests standing there was not as high as the priority of the phone. At least it would be acceptable to say hello and wait a moment. I ignored it directly. There was no coffee for breakfast, which I had never seen before. I was told to buy it myself. In fact, it would be acceptable if they were more polite. Or there are too many people who are eager to stay here. If the boss feels uncomfortable after reading this comment, please correct it if you have any, and please don't call me."

"I've stayed at this hotel multiple times for business trips, and each experience has been consistently excellent. The overall service is standardized, the environment is comfortable, and the hygiene is meticulously maintained, perfectly meeting the high standards required for business travel. The front desk staff are professional and efficient; check-in and check-out processes are seamless. They respond promptly to any issues, communicate clearly, and have a strong service orientation. The lobby is clean and grand, with comfortable waiting areas and a quiet, orderly atmosphere, making it ideal for temporary work or a brief rest. The room layout is well-designed with ample space. The desk, chairs, power outlets, and lighting are all thoughtfully arranged, allowing for both work and relaxation. Room hygiene is impeccable; the desk, floor, bedding, and bathroom are spotless, with no stains or overlooked corners, reflecting strict attention to detail. The bedding is comfortable, the sleeping environment is quiet, and the soundproofing is effective, ensuring a good night's rest to maintain productivity the next day. The internet is stable and fast, easily supporting video conferences and file transfers. Hotel facilities are well-maintained, the elevators operate smoothly, and the 24-hour service is attentive and responsive to all needs. The location is excellent, with convenient transportation access and a wide array of dining options and supermarkets nearby, making it very practical for business errands. It offers great value for money, being highly competitive among hotels of similar caliber and location. Overall, the standardized service, comfortable environment, safety, quietness, and reliable hygiene make it highly suitable for business travelers. My years of staying here have been consistently stable, with no disappointments or bad experiences. The service is always on point, and the attention to detail is unwavering. I highly recommend it to frequent business travelers; it's suitable for both short and long stays, trustworthy, and truly deserves five stars!"

"This hotel truly exceeded my expectations! It's very close to the ski resort, and there's a Manner store nearby. The facilities are super new, and the decor is modern and minimalist, making for a very comfortable stay. The room space is exceptionally generous, and the bathroom has a separate wet and dry area, with thoughtful details. Plus, parking is free, which is incredibly convenient for those driving. I especially want to commend the front desk staff; their service attitude was superb, very responsive, and enthusiastic. I will definitely choose this hotel again next time I'm in the area!"

"Facilities: Excellent Cleanliness: Spotless Environment: Elegant, right in the city center. Service: Attentive service. We booked a room without breakfast, and they even gave us a discount on breakfast! Late-night congee service: This is such a thoughtful and personalized touch. I've experienced such great service that I've stayed at Atour twice recently."

"I was very satisfied with my stay! The hotel is clean and comfortable, the front desk service is friendly and professional, and the rooms are well-equipped and quiet. Transportation is convenient, and the value for money is excellent. I will definitely choose this hotel again on my next business trip or vacation. Highly recommended!"

"The room was clean and tidy, and the breakfast, in particular, was fantastic with a great variety. Highly recommend staying here!"

"It was a completely unexpected surprise! Originally, I came to Taicang Xiaocheng to relax, but I didn't expect to see such a beautiful Fuyue Hantian Hotel. The whole hotel is hidden in a large garden ecology, like living in a natural park, the river in front of the door is clear and transparent, full of green water views, fresh and quiet air, the atmosphere of the water town in the south of the Yangtze River is directly full, away from the hustle and bustle of the city is too healing. It coincides with the lotus show created by Qinli Village in Shuangfeng Town, and the experience is directly sealed! The night lotus pond light and shadow show is matched with the national style performance, and the lights reflect the lotus flowers. The atmosphere is full one step at a time, and the viewing experience is bright and shocking. The dining exceeded expectations. The hotel launched a full set of lotus specialties. The ingredients are fresh, elegant, and the lotus fragrance is integrated into the dishes. Every dish is amazing. The Jiangnan lotus rhyme on the tip of the tongue makes people have a endless aftertaste. The whole service is meticulous and intimate, and the housekeeper Sun Hua must be praised! From check-in arrangements, the itinerary planning of the rewarding lotus to the coordination of the meal, the whole process is thoughtful and appropriate, and any needs are responded super fast. The most plus point is the hotel's exclusive shuttle bus, which directly picks up and drop off to the core viewing area of the lotus pond in Qinli Village. There is no need to walk long distances. The elderly and children are easy to travel, saving a lot of trouble, and the details are particularly humane. Room environment, park view, special activities, catering, service are all online, this stay experience is full, no thunder! This is the first choice for Taicang to enjoy the lotus holiday. I have already recommended it to my friends and will come again next time!"

"This stay experience is particularly comfortable! Mafry at the front desk service is warm and thoughtful, the procedures are efficient and intimate, the whole process is superb; the hotel's free gym is a surprise, the equipment is complete and clean and tidy, the exercise experience is full, the overall price is super high, very recommended! There is also some suggestion, that is, the service staff who meet daily are more enthusiastic and smile a little more! Overall it feels very good! Recommended!"

"The room is clean and comfortable, and the service staff is warm and kind. The location is a little off, but very close to Zheng He Park."