The Seraya Resort Komodo provides flawless service and all the necessary facilities for visitors.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.The hotel offers car hire and shuttle amenities for your ease in navigating around Labuan Bajo.The hotel offers reception assistance, including safety deposit boxes, to ensure guest satisfaction. Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity.The hotel's daily housekeeping ensures an excellent option for your stay. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind.Several chosen accommodations at The Seraya Resort Komodo have a balcony or terrace incorporated into the room design.Rest assured, quenching your thirst is not a concern with bottled water available in select accommodations.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries, bathrobes and towels within a few chosen chambers. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at The Seraya Resort Komodo. Make sure to discover the readily available beach at hotel.Unwind by the pool at hotel and cherish a leisurely moment. Enjoy a refreshing beverage al fresco at hotel's poolside bar savoring your preferred concoction.
"Pros:
1. The staff were incredibly enthusiastic and provided excellent service.
2. There's a private snorkeling area, which was a great experience, especially since we didn't book a liveaboard.
Cons:
1. No internet, no internet, no internet! Apart from a few rooms on the hilltop, most rooms have extremely poor mobile signal (you can barely receive messages). WiFi is only available at the front desk. The management's excuse is that they ”don't want external noise to disturb guests,” but it's one thing if I have it and choose not to use it, and quite another if I need it and it's not available. If you need to stay consistently connected, this hotel is definitely not for you.
2. Prices are quite high. Since it's on a private island, a slight markup is understandable, but sometimes the prices are ridiculously high. For example, the hotel organized a beach buffet for 700k Indonesian Rupiah, which is about 300+ RMB after tax. The seafood options were only grilled shrimp, squid, and fish (the first two were served very slowly), and the only meat was grilled chicken skewers. In contrast, on the main island, we bought two large lobsters, two mantis shrimp as thick as a woman's arm, and even got two free squids, all for just over 700 RMB."