Find 4-Star Hotels in Phuket

"The hotel's location is quite good; you can walk directly to Karon Beach from the hotel, and it's not far from Kata Night Market, just a few minutes' walk away. Many of the hotel staff can speak Chinese, so communication was mostly hassle-free. Although the rooms have a wooden structure, they are elevated, so even though it's near the sea, there's no feeling of dampness. The breakfast was decent. The 'Red Chopsticks' restaurant at the entrance is also good. Our room package included dinner, though we didn't eat there every day. The 'On The Rock' restaurant within the hotel is a nice spot to watch the sunset. Overall, it was pretty good."

"What a Lovely Stay! This is actually the first hotel I’ve ever reviewed on Trip.com, and I really wanted to share my experience because this place truly impressed me. The hotel is spacious, clean, well-organized, and very comfortable. Everything feels thoughtfully managed, and the staff are all incredibly polite, friendly, and welcoming. They were always happy to help and provided complete and useful information whenever I had questions. The room itself had everything I needed, so I honestly didn’t feel the need to go outside at all. You could easily spend the whole day at the hotel and still have plenty to do. There are working spaces, baking facilities, a swimming pool, ping-pong tables, mountain and island activities, and many other things to enjoy within the property. I especially loved the green spaces around the hotel. The atmosphere is peaceful, refreshing, and really relaxing. There are also bicycles available for free, which made exploring the area even more enjoyable and convenient. The location is another big plus. It’s close to 7-Eleven and various local shops, so getting snacks, drinks, or anything you might need is very easy. Overall, I had a wonderful experience here. The combination of a beautiful and spacious property, friendly staff, great facilities, peaceful surroundings, and a convenient location made my stay really comfortable. Highly recommended, and I’m happy that my first Trip.com hotel review is for this place! ⭐️⭐️⭐️⭐️⭐️"

"If you're staying in the annex building, be careful of the long, steep slope. We saw a guest's luggage slide down from there and hit someone. Please make sure to store your personal belongings safely in your room. Other than that, everything else was good, and the pool was great. The room was spacious enough too. Just remember to run the bath water first to make sure there's no yellow discoloration."

"The room was great, and I absolutely loved the rooftop pool! It offers an amazing view overlooking Patong Beach. The breakfast was also very appealing to Chinese tastes. Overall, a very comfortable stay, highly recommended!"

"I stayed at two hotels in Phuket, the first being Beyond Karon, which honestly had nothing going for it except the view. The second was this one. Initially, I was a bit worried after reading some reviews, but I can confidently say that if you don't mind not having the beach, sunset, and waves right outside your door, this place is fantastic. This is the largest hotel I've ever stayed in, with the highest interior space. It's more accurate to describe it as a resort villa. The decor, fountains, pools, and various exotic-style buildings are all very unique. The room facilities and toiletries are very comprehensive, with many thoughtful details, such as umbrellas provided. A particularly nice touch was that the toothpaste wasn't the usual single-use type. The hotel also thoughtfully provided coffee and snacks, and the towels on the bed were folded into little elephants as decorations. Even the Hilton in Bangkok didn't offer such a great experience. The front desk staff speak a little Chinese, and the welcoming staff and older gentlemen at the entrance are very enthusiastic. I highly recommend this place to Chinese travelers."

"This hotel was the first stop on my trip, and I arrived with high expectations, only to be thoroughly disappointed! First, I have to commend the hotel's facilities, which are new, clean, and the rooms aren't damp. However, the service attitude was terrible. From the young lady at the front desk to the restaurant staff serving breakfast and afternoon tea, everyone looked unhappy! During my three-day stay, I had breakfast twice. Each time, the staff were arrogant and rude. Breakfast was order-based, and the food came out incredibly slowly. On the first day, we waited an hour and a half for breakfast, and only two dishes arrived. We couldn't wait any longer, so we told the waiter not to bother with the remaining two dishes as we were in a hurry. The second day, there were three of us. Knowing how slow the service was, my child and I opted for desserts, and only my husband ordered a Spanish omelet. We still waited 45 minutes, and the restaurant's air conditioning was freezing. I was so angry! The restaurant wasn't even busy, so I don't understand why it took so long! Since we had to pass by this restaurant every time we left, and heard they offered continuous snacks and afternoon tea, we tried to get afternoon tea three times, but never managed to get any. The first time, a male waiter curtly said: 'Come back in five minutes!' It was 5:27 PM, and afternoon tea started at 5:30 PM. I was infuriated by his attitude; I wasn't even trying to take anything, just looking to see what was available! But there was a language barrier, so we left. It was pretty much the same every time after that. I was shocked! For such an excellent service industry in Phuket, to have such rude staff is unbelievable. On the second day, because of the long wait for breakfast, I was clearly upset. The waiter noticed and actually slammed a plate near me, seemingly as an act of defiance! I admit the hotel's accommodations are good, but I didn't feel welcome at all, which was very upsetting! I've stayed at other hotels before and never felt this way! When I checked out, I wrote my complaints in the guestbook, and I'm leaving my first negative review here too! Oh, and while the living environment was good, the LG air conditioner in the room made a huge noise when it hadn't reached the target temperature, especially noticeable in the middle of the night."

"A cozy, medium-sized hotel shaped like a cruise ship. The definite highlight of this hotel is the infinity pool on the rooftop, offering a fantastic view of the city and the sea, especially at night. A DJ entertains guests with music by the pool in the evening. The rooms are clean and comfortable. The only downside for me was having a bathtub instead of a shower. The fridge only contained paid bar drinks. You can walk from the hotel to the beach, passing countless cafes, restaurants, massage parlors, and convenience stores along the way. There are several Russian-speaking channels on the TV. The price is reasonable. I recommend it."

"Good hotel with a great location for affordable price for young people. Don’t get connecting rooms otherwise you’ll hear everything whats happening wurh the neighbors behind the door during the day and at night. Soundproofing is not teally good even not in the connecting rooms."