Find 4-Star Hotels in Phuket

"The hotel reception has a tall, medium-built, slightly dark-skinned female staff member who speaks excellent Chinese and is very charming. Her service is exceptional; she understood all my requests and helped me resolve them. For this price, in my home country, I'd barely get a budget hotel, and not even a well-located one at that. But here, I got a large room with excellent service. I highly, highly recommend it! Everything was perfect except that the AC wasn't turned on before I checked in. Also, right across from the hotel entrance, after exiting the parking lot, is Central, so there's no need to walk around."

"Very beautiful place to take good photo. Upon arrival, greet by a cheerful staff “BOY”, help us luggage’s and take photos of us, and he keep on making my mom laugh. He really enjoy his job! However , deal to peak season, need to wait until 2:30 for room ( check in time is 3pm). This is my mom 85 years old birthday trip, hotel arranged a birthday cake for us, and when we check out, a small handicraft souvenir received. Overall, very good place to stay . Only the shower is sometimes hot n cold, toilet ventilation is noisy and swimming pool is always full of guests. Better stay pool access room"

"The facilities of this hotel are fantastic and the location is good for the market and water park. However, the service was really disappointing. Upon arrival, we were told we were upgraded from a studio to a one bed which sounded great. However, the only difference between the rooms was an additional privacy screen which was stiff and difficult to move as well as being covered in smears and dirty. When we booked the hotel we were excited about the amenities including the free fitness classes. The QR code to book this took me to a link to pay for them so I messaged reception on the WhatsApp which they had informed could be used for “any questions”. The reception couldn’t help and didn’t give any advice other than go to the gym - we were on our way out and the class was at 9am the next day so we ran up there. There were no staff in the gym and the restaurant staff also couldnt advise as to where the staff were. We then walked down to reception for advice again - they told us go to the gym, we said we had done this and they then said wait until the class and just show up as they didn’t know the process to book. As a hotel that advertised the fascilities and gym classes it’s quite shocking that the reception wouldn’t be able to advise on the booking system - it genuinely felt like they didn’t want to help. Given the class was at 9am I didn’t want to just turn up in case there wasn’t space. After 10 mins back and forth they conceded and radio up to the gym and ask a staff member to be there. We then go up there again and the gym staff member ALSO didn’t know the proper booking process. Eventually they took our email addresses to add us to the list. This took an unnecessarily long time with a lot of run around and staff that really didn’t want to help us/know the internal processes - these are things I would expect any hotel staff to know as a minimum. We were originally looking at coming back to stay for a month or so in their apartments as the price is great however, the poor service and lack of knowledge of processes has meant that this hotel has lost a potential repeat customer."

"Early February, peak season in Phuket. The hotel was around 500 RMB a night, without breakfast. Honestly, for Phuket, considering the price and the size of the hotel, it was quite reasonable. The hotel itself is lovely, the rooms are a bit small, but the swimming pool is a huge plus. Conveniently located near a 7-Eleven, Decathlon, Big C, Central Shopping Center, KFC, and McDonald's, all within walking distance. The hotel also has its own massage service. You can rent a scooter from the front desk, and the proprietress is very kind. The facilities are a little dated, but that's common for hotels in Phuket unless they're newly built. The Wi-Fi wasn't great."

"This room offers great value for money, and the best part is you can smoke on the balcony! A real treat for smokers! It's one of the few hotels near Patong Beach with a rooftop pool and a nice view. There's a lady at the front desk named Pan Peiling who speaks Chinese and provides excellent service. On my second day, I was worried about getting a taxi to the airport, so she helped me book one the night before. I'd heard it's hard to get a taxi here, so having a local connection really made a difference."

"Beyond Patong — Excellent stay right at Patong Beach We stayed at Beyond Patong for 5 nights and had a great experience overall. Location: 10/10 The hotel is right at Patong Beach. You step out and you’re basically on the sand. Being this close to the beach saved us so much time. There’s also a 7-Eleven directly opposite the hotel, which was perfect for late night snacks, water, and essentials. Rooms: 10/10 The rooms are spacious and very clean. Housekeeping did a great job daily. All the amenities you’d expect were there: AC, safe, TV, good WiFi, and toiletries. The bed was comfortable and we slept well even with the beach nearby. The property itself is well maintained, from the lobby to the corridors. Facilities: 10/10 The highlight is the rooftop infinity pool. Great views of Patong and the Andaman Sea, especially at sunset. Pool area was clean and not too crowded. Staff & Service: 10/10 Staff was genuinely helpful. Check in was smooth, and they were quick with requests. You can tell the team is well trained. Overall If you want a clean, spacious, well maintained hotel steps from Patong Beach with a killer infinity pool and helpful staff, Beyond Patong is a solid choice. The 7-Eleven across the street is a bonus you’ll use more than you think. Would definitely stay again. Rating: 5/5"

"This is a pretty good hotel, very convenient for shopping and dining around. The breakfast was just okay, a bit limited in variety, but edible. There's a female staff member from Hunan who is really nice. She proactively helped me at the front desk during check-in. Also, during check-in, there were staff members who helped with luggage. I stayed in a deluxe pool room for 6 days. The room was on the side of the hotel's main pool, in a two-story building. Both the first and second floors are fine. When I checked in, I asked the front desk for a quieter room. They asked if I preferred the first or second floor, and I chose the second floor. They gave us room 2251, which is the third closest to the beach on the second floor of that building. The first picture shows the ocean view from the room's balcony. The overall room size is very generous; the advertised area is accurate. It's much more honest than The Akara Hotel in Pattaya, which was the worst hotel I stayed at during my half-month trip. The discrimination against Chinese guests there was evident in every aspect. I want to praise Trip.com. I booked the room over half a month in advance, costing more than ten thousand (including tax). Later, I found out the room price had dropped. Trip.com contacted the hotel for me, processed it, and promptly refunded several thousand in price difference."

"A modest hotel with an interior leaning towards a loft style. The rooms are clean. There's a shady pool with a waterfall on the premises, perfect for escaping the daytime heat. The waterfall is rarely turned on. Attention! The rooms might not match the photos on trp.com! I booked a standard room without a balcony, but was given a room on the first floor with a balcony. However, the balcony was like Korolenko's in ”Children of the Underground” – half below street level and completely covered by a banner. In essence, you get neither a balcony nor a proper window, plus the lighting is dim, so the room is perpetually dark. They initially refused to change the room immediately, offering to switch it the next day for an extra charge. I declined, promising to mention the room discrepancy in my review. In the end, they upgraded me to a better room with a balcony on the 6th floor for free."

"Coconut Village Resort is quite good in terms of both location and cleanliness. It's close to the beach. There's also a 7-Eleven store outside the hotel. Bangla Market is 1 km away. I'm a little disappointed with the management because I booked two rooms about a month and a half ago. I had two children with me, but they gave us separate rooms. According to the booking, they should have reserved the adjacent room for me.Rooms 110 and 113 are both in the same direction and a short walk down the stairs. I requested a room as well, but they said there were no rooms available. So it's the management's fault."

"Our room faced the pool, which offered a great view! The hotel is a bit older, but overall it's pretty good, especially since it's so close to the beach. We went to the beach every evening, and the sunsets were absolutely stunning!"