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The hotel is quite close to the beach, but there are no rooms with a sea view. The rooms are spacious, and the balcony has a daybed with drapes, facing the pool, which is quite lovely! However, the hotel has a major issue: a very strong musty smell in the rooms. The first room we checked into hadn't been aired out, and as soon as we entered, we almost choked and coughed from the smell! No exaggeration, it was a really strong, musty odor! We couldn't stand it and requested a room change. The hotel service was good; they immediately showed us two other rooms. Probably because they had aired them out and sprayed air freshener, our new room had no musty smell, and we were happy to settle in. But when we came back after dinner, the musty smell was back, so we immediately opened the balcony door and room door to air it out. For the next few days, we had to open the doors daily to ventilate, otherwise, the musty smell would return. Friends considering booking here, please take this into serious consideration.

The hillside resort is a n excellent place for a visitors far from crowded places and there’s a delicious food restaurant friendly staffs. I definitely recommend it if you’re preferred to stay quiet and peaceful areas.

I had a fantastic experience at this hotel. From the moment I arrived, the staff impressed me with their exceptional attention to detail—they were friendly, thoughtful, and always one step ahead in making sure guests felt comfortable. The room was spotless, spacious, and beautifully designed, offering a great balance of comfort and functionality. The bed was incredibly comfortable, and everything from the linens to the bathroom amenities felt premium. The hotel’s facilities are top-notch—modern, well-maintained, and clearly cared for. I especially enjoyed the game room, which was a fun and unexpected bonus. It’s perfect for relaxing or spending time with friends and family. Overall, this hotel exceeded my expectations. I’d highly recommend it to anyone looking for a clean, modern place to stay with excellent service and thoughtful amenities.

Overall, it was a very good stay. Orn was nice and accommodating and even helped move me to a higher floor the next day. Berna from the restaurant was also friendly and took the time to chat, which was really nice. The room was refreshed while I was out during the day, which was great, but it would’ve been helpful to be informed beforehand since my personal belongings were left around. Just a small note — the bathrobe wasn’t set up initially, and only two pillows were provided for a room meant for two guests, so I had to request extra pillows.

Moved from Old Town to Patong. My experience in Old Town was superb, enjoyable and relaxing. As we were approaching Gig Hotel, my spirit took a deep plunge from excitement to anticlimax ! thought I had found a gem hotel after reading all the positive highly rated reviews. It was a total disaster and the start of my nightmares! The streets were lined with sleazy massage parlours and Muslim eateries. I thought I was in Middle East. It’s impossible to find authentic Thai cuisine in that vicinity, let alone any restaurant serving pork. Breakfast in hotel has no pork too. Receptionist gave wrong info of breakfast venue. Told us it’s at the rooftop but it’s actually on the first floor. Breakfast was always crowded and food not replenished after 10 am. 2 coffee machines but long line of queue as it takes forever to dispense a cup of coffee/drink. No informing prior to breakfast closure. Staff just started clearing everything abruptly. The chairs are another nuisance, so heavy that tends to hit the chair behind every time you get up. The whole tables and chairs setting was almost back-to-back, very tight and uncomfortable. The so called infinity pool was rather small and always packed as guests from Gu Hotel (located just opposite and under the same management) share hotel amenities. The gym was so pathetic with only a couple of equipment. Next, the room was oddly designed and poorly furnished. There’s nothing luxury about the room. In fact, it felt cheap, poorly designed with much wasted space. Apart from being spacious and having full amenities, everything else was mediocre. Same or 1 type of homogeneous tile for the whole room, including toilet and wet/shower areas so possibility of slipping hazards. The wardrobe and toilet share the same door and the track wasn’t smooth. Have to exert bull strength to open and close. In the end, we just left the door half opened. Too tedious to open and close. The main entrance door was also faulty. We had to push it real hard to level and lock it. No coffee table between the TV and sofa and no luggage stand. No view from balcony - faces the facade of the other rooms. Moreover it’s too hot to sit at the balcony with the air-con compressor running. Poor soundproofing, we got awakened by noisy housekeeping staff outside our room every morning! Good luck to those with big and heavy luggage. No porter at sight when we arrived and the only way to the reception is either a flight of stairs or a very steep ramp. The potter appeared after we processed our check-in and offered to help us with our luggage which we declined. Why should we tip him after lugging the flight of stairs? Checkout is strictly at 12 noon. For late checkout, additional charge applies. .We couldn’t wait to end our stay at Gig Hotel. How could this hotel be awarded 4*? The only plus point is, it’s near Jungceylon.

A perfect trip, a perfect hotel! We arrived at the hotel in the evening, and the front desk staff were very welcoming, making check-in a breeze. Our swim-up room was in a great, quiet location. The pool is huge and has a jacuzzi, and the pool bar has a fantastic atmosphere. The spa is definitely worth trying. Breakfast was bountiful, offering traditional Thai and Western options, plus an omelet station. hotel's location is convenient; it's a ten-minute walk to the beach, there are several 7-Elevens nearby, and it's close to the Kata Walking Street Night Market. This hotel is definitely going on my list for future trips!

This time in Phuket, I chose the quiet and less crowded Surin Beach 🌅, which boasts beautiful sunsets. It's also closer to the airport without being noisy. The hotel facilities are quite good. There's a huge interconnected pool area, complete with a two-story spiral waterslide 🛝. I was a bit hesitant to try it at first 👙, but I gave it a go and it was pretty fun! 🥳 They also have plenty of activities for both adults and kids. I even joined a water aerobics class, which was great – perfect after a day of lounging! 😆 As for breakfast, it looked like there was a good variety, but when I actually tried to pick things, there wasn't a whole lot that stood out. Check-in took quite a while initially, and they even gave me the wrong room. However, when a family member accidentally scraped themselves at the pool the next day, the staff's attitude in handling the injury was very good.

The hotel is located on an island and requires a speedboat transfer. First, about the hotel: it's great, and the staff are very friendly. I talked to the front desk about the mattress being too soft, and they immediately brought a brand new, firmer one. The service was excellent, and the breakfast was abundant. Now, about the speedboat: it was a bit uncomfortable. They kept cramming more people in even though there wasn't enough space. While splitting into two boats might increase costs, the experience for guests on a single overcrowded boat was really bad. I hope they improve that. Finally, I just want to say that Koh Racha is truly beautiful, and you really should stay for a night.

Spectacular views of the sea from the rooms make this resort a winner for feelings of peace and solitude. My room included a ceiling fan and a separate rain shower next to the bath tub. A massive free breakfast buffet starts the day for most guests, with changing options on a daily basis. Before breakfast I walked down the steep driveway to the private beach to swim either in the sea or the small pool next to it. At 7 am there is nobody around. One morning I took out a kayak (one hour free) which had stunning panoramic views. There are two swimming pools by the resort’s main building and both are delightful for swimming and relaxing. Nothing much to do in the evening and the TV channel selection could be expanded with movie channels (e.g., HBO, Cinemax), educational channels like Discovery Asia, and nature channels like BBC Earth and Love Nature. I partook in a 90 minute herbal pack massage which was a bit pricy but very professional. Both lunch and dinner menus have sufficient variety of dishes and food quality was good. Staff were always helpful. In summary, Supalai Scenic Bay Resort is a wonderfully serene experience at a very reasonable room price.          

The hotel is nice, secluded: there’s nothing much around it, which can be a good or a bad thing. I loved the private sandy beach, now it’s high season, and yet there were maximum 10 people at a time. So it feels all for yourself. I got upgraded and stayed in a little house with private pool and exit to the beach. Thanks for that. BUT there were 3 things I didn’t like: 1. noise, I don’t know, probably air conditioning or pool cleaning machine of A NEIGHBOR HOUSE, not even mine. In my room the AC and the fridge were also loud, but I turned them off. Yet I could not turn off the neighbor’s ones. At night it was hard to sleep because of that sound. 2. the pool cleaning — mine didn’t have that. The water there is still , was not changes next day, and I am not sure if was changed before I arrived 🤷♀️ In the neighbor pool I can see the water is always floats and changes, in mine not. 3. Every time I bought something and wanted to pay with my card, I had to go to reception. Every meal, every cocktail. That was disturbing. It was my last day of my holiday and I was short on cash. I thought it wouldn’t be a problem to pay by card, I could do it. But every time I had to climb 7 staircases to do it.