Find 4-Star Hotels in Guam

"I spent my first solo trip at this hotel! The price was quite reasonable for Guam, and I chose it because it's a well-known brand, which gave me peace of mind. The hotel is a bit old, but the room was spacious. The view from the front desk, as expected from a resort, was great with lots of palm trees. The pool was large, and I could walk to the beach, where the sunset was beautiful. The amenities were also excellent, typical of a Japanese-affiliated hotel. It was also a plus that presumably all rooms are ocean view. It's about a 15-minute walk to restaurants, which is a bit far, but thankfully there's a free shuttle bus if you time it right. The only slight downside was that most of the guests were Japanese and Korean, which made it feel less like being abroad. I'd definitely come back!"

"The room had plenty of space with spectacular beach views from the 20th floor balcony. Nice water bottles were provided with a refill machine close to the elevators. I slept very well on the first night as the bed was really comfortable. Great facilities downstairs. Plenty of large sunning chairs. Swimming pools with slide for kids and waterfall for adult side. There was also a jacuzzi in an alcove between the pools. Lots of space to relax and enjoy a coffee in the lobby area. This hotel easily passes muster."

"Amenities: shampoo, conditioner, body soap, body sponge, cotton swabs, comb, hair cap, sewing kit, toothbrush, hairdryer, towels, bath towels, cups, 2 welcome drinks, Wi-Fi. Available. The towels placed on the floor are changed daily, and bed making is done every 3 days? Waste disposal and other cleaning seem to be done daily. It's a 17-minute walk to Tumon Beach, and there's an ABC Store and various restaurants nearby. There was a pool, but it wasn't open when I visited. There's a small snack shop like a convenience store in the lobby. I wanted to use the shower after check-out but couldn't. You can use the restroom. The parking lot seemed to be free and had plenty of spaces. There were stray dogs in the parking lot, but they didn't approach. This hotel has great access and value for money; I'd like to stay here again."

"The staff were very friendly. I stayed one night in the Island Wing and four nights in the Tower Wing, and the Tower Wing was definitely cleaner. While it's hard to expect the same service quality or cleanliness as a Lotte Hotel in Korea, I felt that all the staff were doing their best. I stayed in a club room, so I experienced the 7 AM breakfast, 2 PM afternoon tea, and 5 PM happy hour. I only went to afternoon tea once; after that, I didn't feel the need to go again. The selection was simple, and while juice was provided, the coffee machine was off, so I couldn't get my caffeine fix in the afternoon, which made it less worthwhile. The desserts offered at afternoon tea were the same ones served at the 5 PM happy hour, so having one or two then was enough to satisfy any dessert or bread cravings during my stay in Guam. Both breakfast and happy hour had a decent variety of menu changes daily, so it never got boring. As it was my nth visit to Guam, and I'd pretty much tried all the unique food options, it was actually more convenient to just eat at the hotel at set times. Oh, and the draft beer at happy hour was pretty good. I can understand why some people might compare Lotte with Tsubaki or Hilton because of the pool. But my routine was to have breakfast, enjoy a good swim in Tumon Beach, and then, when I felt like relaxing, head to the Lotte Hotel pool for another swim before returning to my room. So, the Lotte pool was perfectly satisfactory for me. The Tower Wing club rooms are on floors 14-16 (I was on the 16th floor), so the view was fantastic, and I could even watch Tsubaki's fountain show from my room in the evening. However, due to the angle, the sun sets behind Tsubaki and Nikko, making it unsuitable for watching the sunset from the room. For sunsets, you'd need to go to a sunset viewpoint or a coastal establishment like Tashigrill. This time, I didn't rent a car and bought a 5-day Red Shuttle pass, which I used daily. It was convenient to take the northbound route from the GPO area, which passed Nikko and Tsubaki, and dropped me off right in front of Lotte. Similarly, taking the southbound route from the same stop to GPO or to Don Quijote (via Donki car) was also convenient. Honestly, it's a bit annoying if the hotel lobby entrance and the shuttle stop are far apart, especially when it's hot. But with the stop right in front and no uphill climbs or stairs, it was incredibly convenient and I didn't feel any inconvenience without a rental car. (Though, if you plan to visit the south, Emerald Valley, or waterfalls, you definitely need a rental car!) There were many Korean staff members at Lotte Hotel, and I received plenty of towels and water throughout my stay. It was a convenient and enjoyable family trip."

"Originally to play golf, but unfortunately the season is not always rain, you can try driving range. Affected by the three-year epidemic, there are some tropical signs on the surface of the resort facilities. It is estimated that the labor cost is too expensive and the short-term power outage can be encountered, but the facilities in the house are still good, except for the wonderful shower. The service staff is very good and often vvvip treatment. I wish you normal as soon as possible!"

"If you're traveling with kids, this is absolutely the best choice – it's truly fantastic! The beach, kids' classes, and a swimming pool are all available. You can easily spend an entire day at the hotel. Across the street, there's a shooting range and restaurants, and about a kilometer's walk away, there's a large supermarket. This hotel isn't heavily promoted back home, but it's genuinely good! Yes, the facilities are a bit old, but it's definitely not a dealbreaker."

"I like this place and often book for the infinity pool but I was a bit bummed with this recent booking. The weather wasn’t great, not the hotels fault so I didn’t swim but still enjoyed laying in the pool area. I had upgraded my room this time thinking the beds would be better since they all seem outdated and the higher priced room wasn’t any different. Just had a beach view that I liked. My major is issue was upon check in and how very unnecessarily slow the process was. I’ve worked at hotels before, no one should take this long to check in their guests, especially when the entrance doesn’t turn on their AC for their guests. On top of that I had important dinner plans that were delayed bc I couldn’t get ready in a timely manner due to the outlets being broken and broken hair dryer. I had to blow dry my hair over the toilet. I was happy the manager spoke to be next day she seemed very sweet and I am hoping I am somehow compensated in the near future. I was very disappointed that I booked this stay and hope the hotel can redeem itself."