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Perfect location. Rooms clean and beds comfy. Great breakfast but should have included in package. Daily charge very expensive. Naive about the daily resort charge which made it a very expensive stay, you’re not made aware until check out. Great holiday though. Will be back but better prepared for hidden charges

The hotel's location is excellent, making it super convenient to get around. The front desk staff were very helpful, and check-in was quick. There are free activities available every day, and some paid excursions like island hopping. My only complaint is that it was a bit noisy at night.

The hotel is nice for the price of low $223 but they charge $45 per day of activity fees but I never used. The location is about 10 minutes walk from the central Waikiki area but is OK. The breakfast buffet is good and includes in the room package. The only problem is that they only have valet parking for $60 per day. It took them 45 minutes in the morning to get my car down on day 1 and we missed the tour. The other days were 10 to 15 minutes. I guess they don’t have enough parking so they have to double park and triple park. I tried to park at the adjacent Banyan lot but all full after 8pm. There are no other viable option other than valet parking in the hotel.

I recently stayed at this hotel in the Penthouse and, overall, had a pleasant stay. However, there were several areas where the guest experience could be improved. Pros: * The location is convenient, with Waikiki Beach approximately a 15-minute walk away. * There are plenty of restaurants within walking distance, although I would recommend making reservations in advance as many are very popular. * There are numerous ABC Stores nearby, making it easy to pick up snacks, drinks, souvenirs, and other essentials. * A special mention goes to Ralph, who was outstanding throughout our stay. He was friendly, approachable, and always happy to help with any questions or recommendations. He quickly became our go-to person whenever we needed assistance and is a real credit to the hotel. Cons: * Upon arrival, we were not offered the welcome drink that other guests appeared to receive. We checked in shortly after 3:00 pm, yet we saw guests arriving at around 9:30 pm the previous evening being offered welcome drinks. It was disappointing that this was not provided consistently. * We were never informed that the hotel offers complimentary beach umbrellas and chairs on a first come, first served basis. We ended up purchasing our own before accidentally overhearing another member of staff explain this benefit during another guest’s check-in. * Similarly, we only discovered that the hotel offers a complimentary walking tour after overhearing a different staff member mention it to another guest. It would have been helpful if all guests were informed about the activities and amenities available during check-in. * We booked the Penthouse expecting to fully enjoy the advertised 90-degree views. While the views themselves were excellent, the balcony was much smaller than expected and not really large enough to comfortably sit and enjoy them. * The bathroom, particularly the bathtub, felt dated and would benefit from refurbishment. * The room itself is showing its age and could do with a modern refresh. * The breakfast room is exceptionally small considering the number of guests staying at the hotel. During busy periods it becomes crowded and difficult to find seating. * One morning, a guest was allowed to bring a dog into the enclosed, air-conditioned breakfast room. To my understanding, this is not permitted under Hawaii law unless the animal is a legitimate service animal, and it made the dining experience uncomfortable. * The Skyline floor cannot be accessed using the elevator on the far left, which was inconvenient and not clearly explained. * At check-in, a $200 deposit was authorised along with an additional hold on my credit card. This extra charge was never explained by staff, and I only became aware of it after reviewing my credit card statement. Greater transparency regarding incidental holds would have been appreciated. Overall, the hotel is in a good location with helpful staff, especially Ralph, and provides a comfortable base for exploring Waikiki. However, there were several inconsistencies in communication and a number of facilities that would benefit from updating. Better communication during check-in about available amenities, clearer explanations of credit card holds, and refurbishment of the rooms would significantly improve the overall guest experience.

This accommodation was a truly delightful surprise! The entire space has just been renovated, so the interior decor and facilities are very new and modern. The room itself was incredibly spacious and comfortable, with no feeling of being cramped at all. Even better is its location; it's quite close to the beach, so you can easily walk a short distance to stroll along the shore and enjoy the sea breeze. The overall stay far exceeded my expectations. I genuinely recommend adding it to your list if you're in the area; it's definitely a place I'd love to visit again!

Hands down, this hotel is all about location, convenience, and comfort. If you want to be right in the middle of all the Waikīkī buzz, this is it. You’re just minutes from Waikīkī Beach and within easy walking distance to International Market Place, Royal Hawaiian Center, countless restaurants, cafés, and convenience stores. Everything is so accessible that you can explore easily on foot. The rooms feel fresh and newly renovated, with a modern island-chic style. Clean, bright, and comfortable — not ultra-luxury, but definitely more than sufficient for a relaxing stay. Perfect if you want the essentials done well without paying for full resort-style extras. You’re surrounded by food options — poke, shave ice, smoothie spots, breakfast cafés, and nicer dinner restaurants. Convenience stores are just steps away, making it easy to grab essentials without needing transport. If you value prime location, walkability, renovated rooms, an outdoor pool, a gym, and solid value over ultra-luxe amenities, this hotel is a great choice.

The hotel has over the last couple of years been refurbished by new owners. The pool area is now better maintained and has dedicated staff who are present at all times. The pool is large snd nicely situated. The point of difference is the shade provided by numerous umbrellas and some shade trees. There is also bar and food service to your deckchair. The rooms are midsized suitable for two people and have a good sized lanai. Beds are comfortable with plenty of pillows. Bathroom is compact with shower over bath. Room lighting is dimmable and kettle available upon request. A safe is provided. A criticism would be the small fridge, 6 cans, a milk and a couple of yoghurts is about it. This is the best budget end hotel in Waikiki but budget still unfortunately isn't cheap these days. Overall an enjoyable stay with pool crew being the icing on the cake.

Outstanding service from the moment we arrived at the front entrance. Friendly, knowledgeable staff were able to answer all of our questions and accommodate all our requests. Room was nicely appointed and generously sized with ample room in the walk-in closet for our 8 full-sized checked bags (we stopped through HI in the middle of a move 🙂). Had two double beds and a hid-a-bed which was perfect for our family of four. The small refrigerator in the room was just the right size for water bottles and some snack/breakfast food we picked up at the Target just across the street. Appreciated being able to check out fresh beach towels pool-side each day. That saved a lot of suitcase space. The balcony was just large enough for a small table and two chairs to catch a great view of the ocean. The hotel is located between prime beachfront on the one side and the International Marketplace on the other, everything you need is within easy walking distance. The kids enjoyed the beginner surf lessons available beachside through Faith Surf Academy, and being able to rent a board to continue surfing over subsequent days. Waves were perfect for beginners and despite there being a fair number of other visitors, there was plenty of room to swim, play, and enjoy the water, though space on the beach itself was a bit tight at times. The one shortcoming we experienced was there not being any self-service laundry on-site. It seems there used to be, but it's unavailable with the current renovation project underway, and I'm unsure whether they intend for it to be part of the updated plan or not. Paid laundry service is available, but we opted to walk down the road to a laundromat. All in all, the whole family enjoyed our time at Outrigger Waikiki Beach Resort and would recommend it.

I've stayed at this hotel twice before for my Hawaii vacations, and the service has always been great. Since most flights arrive around 11:00 AM, I've usually been able to check in early for free if there was an available room, allowing me to go straight to sleep. However, this time I had to wait until after 4:00 PM for check-in. To get into a room immediately, I was asked to pay an extra $150. Given the time difference and my urgent need for rest, I agreed to the $150 surcharge. But then I was told that if I switched to a different room type, it would be an additional $80 per night, and they would waive the initial $150. First, I have to say the hotel is very good at marketing. Second, it would be much better if the hotel booking website clearly listed early check-in prices. That way, I could book it in advance online and get into my room to rest sooner!

Everything was great except for the really weak water pressure in the shower. The mountain view was amazing, and I spent a good amount of time chilling on the balcony with a coffee. The room was also very spacious and had a kitchen. The location was excellent, close to the beach and a supermarket.