The Modern Honolulu by Hilton Vacation Club is located in the heart of Waikiki, our hotel is less than a mile from Waikiki Beach. Honolulu Airport is eight miles away and Diamond Head State Monument is four miles.
Guests enjoy nearby entertainment, downtown shopping, and dining. Relax at our poolside bar and restaurant or engage in activities like hula lessons, lei making, or morning yoga.
Elegant accommodations vary between cozy studios and 1-bedroom suites which feature living area space and furnished balconies. Our modern coastal rooms include a microwave and a drip coffee maker.
Daily Resort Charge includes: guest internet access, two bottles of water per day, fitness and cultural activities, 10% discount on daily parking fee, 25% off daybed rental, one select appetizer with purchase of entree at The Grove.
"We stayed at this hotel from October 29 to November 4. Overall, the staff was polite and the room was cleaned daily with fresh towels provided — which we appreciated. However, several issues significantly affected our experience.
First, the accessible bathroom we specifically booked did not match the photos. There was no handheld shower head, which was important for us. Second, the mirror in the hallway was noticeably dirty upon arrival, with visible streaks from a wet cloth — quite unpleasant for a hotel of this level.
I also reported that the faucet in the sink splashed water everywhere, soaking the countertop and the floor. I was told the issue would be checked, but nothing was fixed throughout our stay. The two-faucet system used to regulate water in the bathroom was also very inconvenient, and we consistently had problems with unstable hot water pressure.
A separate major issue was the parking. I prepaid and reserved parking for 5 days, but on the second evening all the spots were already taken, and I was simply instructed to park in a different building nearby. This was extremely inconvenient — having to carry things from the 3rd floor of another parking structure and waste additional time. It turned out that even if you pay in advance, your parking spot is not guaranteed — anyone from outside can take it. So you pay, but end up without the service you were promised.
Overall, the staff tried to provide good service, but the organizational issues, maintenance problems, and poorly managed parking system seriously reduced our comfort. Unfortunately, after this experience, I cannot recommend this hotel."