Find 4-Star Hotels in Reno

"I had pleasant time, only thing the shuttle did not pick me up because it was after midnight due to delay of my flight. so I had to pay 35 to travel from the airport to the hotel which a 5 mile drive"

"The room is quite big and looks relatively new. The whole hotel covers a large area. It is off-season now, so there are not many people and it is quite comfortable to stay in. There is a Starbucks on the first floor, which can be used for breakfast."

"This is my third time staying here. I have been in the North Wing, West Wing and the Peppermill Tower. Staff are always helpful and I'm really a guest there for the Spa Toscana, which is first rate. I have never spent time on the gambling******. I recently ate at Romanza and was quite impressed with the level of service and quality of food. If you can find a good deal on the web to stay here, grab it. Even if its in the West or North Wings, which are bit far from the amenities, but more reasonably priced. The outdoor pools are also really excellent."

"The place was kind of loud.  Also, the Trip.com app *clearly* stated that there would be no additional fees upon arrival. BS. There’s a $45 resort fee and you’re stuck paying it. I raised hell and got the $45 refunded by Trip.com"

"As we flow in, we arrivedd around 7pm , checked in and had some dinner. It was fine. As we were walking around trying to get acclimated with the hotel. We were approached by a security officer named Rose. She really told us we were on private property and if we were not to be gaming, we had to leave the premises. We were also shocked by her demeanor and unprofessionalism that we were stunned. As we were walking away, I went back to speak to her again and asked downstairs one of the pit bosses or her name. As I described her, he mentioned her name is Rose. I asked if he could call her down for her to come discuss what had just taken place. I mentioned to her that we were hotel guest and that we had just arrived and we're getting acclimated and that we weren't there doing anything wrong. I asked why she had asked us to remove ourselves from the property . She told me she owed me no explanation and she was not going to give me an apology. I then asked her for her name and she said I don't need to give you that either. She was rude and unprofessional. She then turned to walk away. I'm sure all of this is on camera. I then saw her speaking to another man later. It was her boss Matt. He was more for professional I waited to speak to him and explained what had happened and how really she had us address for other couples. Sad thing about this story is as we were explaining this to other employees of the hotel they all mentioned that Rose has a reputation for being rude and unprofessional. So clearly this was not the first time for her to approach people and act so unprofessional. I'm not sure if this was done because we were all Latin. But either way it was unacceptable and no one should treat customers that way. it ruined our whole weekend and we really didn't have a good time. This was our first time flying out to the Reno hotels and we were hoping to come back again, but after this visit, we will no longer be returning to the Cesar Reno hotel."

"The transportation is very convenient. Whether it is from the airport to the hotel or from the hotel to other places, it is very convenient to transfer the high speed I80. In addition, there are more places to eat next to the hotel. If you want to eat Chinese food, it is recommended to go to 110, drive is also very close, next to the hotel. There is a stadium and the walk in the past is very good! The service facilities in the hotel are also good, there is a gym!"

"We came up for Hot August Nights, because they do have a dedicated parking area for show participants. We do appreciate that! In the parking garage, there were several spots of urine that were there for the duration of our four days. Maybe the pressure wash that once in a while? Wait for rain? At check-in, the front desk lady seemed to hate her life or job or being friendly in general. Her responses were short and rude. The room had a nice view of the pool area and it was a pretty view at night. But, to see the view you have to wrestle with two sets of curtains which was tough. I had to stand in the chair and grab the curtains from the top to move them. The beds were comfortable, so that's a plus. The bathroom was outdated, the shower head hits you in the chest, but would be perfect height for a 4'8” child. The shower curtain rod was coming off the wall on one side, I did let the front desk guy know at checkout. Restaurants were great, lots of choices between the three ”resorts” in the Row. There was a small in room fridge to put our leftovers in, and drinks. Their is a Keurig coffee pot, if you want cream in your coffee you'll want to call and ask for more! Overall, this was an ok stay for what we needed. But, for a grand for 3 nights I think we will be staying somewhere else next year, where we know everything has been upgraded."