Find 5-Star Hotels in Luan

"A special thanks to Tang from the front desk for her thoughtful service! When I checked in, I casually asked about local transportation and restaurants, and she patiently explained everything and even reminded me about the weather. After checking out, I accidentally left my ID behind, but she found it right away, kept it safe, and contacted me promptly to pick it up, saving me a lot of hassle. Her warm smile and professional attitude throughout made my stay exceptionally comfortable. Tang definitely deserves full marks!"

"The hotel is located in Bailuhu Park, a beautiful environment perfect for a relaxing vacation. The accommodations are excellent, with spacious rooms and good facilities. Although it's a bit far from the city center, taxis are readily available. The hotel reception staff were warm and attentive; when we mentioned the blankets were too thin due to the cold weather, they immediately provided thicker ones. The hotel breakfast was plentiful and the dining environment was pleasant. When the reception staff saw us checking out and heading to the high-speed rail station, they offered to arrange a car for us, which touched us deeply."

"Wanxi Hotel is located in the city center, and the surrounding area is very lively and convenient. The Red Street is right next door, and there are all kinds of snacks in the entire location, which is impossible to eat. The hotel has convenient parking and the doorman is very friendly. Before check-in, you will be contacted by phone to ask about your room requirements, etc. When checking in, the staff at the lobby front desk are all smiling. The hotel room is well-equipped with floor-to-ceiling windows, which I like, and can provide latex pillows. The guest room also thoughtfully prepares white fungus soup and fruit plate. What is particularly worthy of praise is the hotel service. Before check-in, the hotel staff Jiujiu added her on WeChat. When I communicated with her about some minor issues, she responded immediately. Then I found that the entire hotel staff responded and handled the problems very quickly and patiently. , no matter what position or position, the service attitude is beyond many other five-star hotels. Hope to have the opportunity to stay again hahaha."

"The room is very beautiful, clean, comfortable bedding, rich breakfast, great bath water pressure, good, prepared according to five-star standards, compared to this price, the hotel room price is really not high, not the hotel problem but the city development problem! Highlights: 1. In the afternoon, the waiter sent fruit snacks and Tremella soup, the service staff was enthusiastic, the Tremella soup was good in temperature and taste, and the fruit was fresh. I have stayed in many hotels, and such sincere service is rare. 2. Every room attendant on the 17th floor greeted me warmly, and before leaving, he also specifically reminded me to have a safe journey. The hotel housekeeper was attentive. 3. The hotel gym is fully equipped, not inferior to any social gym. 4. There is a dedicated smoking room in the lobby, which is the first time I have seen it in a hotel, innovative! If I have some suggestions: The coffee pot for breakfast is a bit low-grade, and I happened to meet a foreigner who also drank coffee, and I feel that it can be improved. Add English to the menu, because it is all in Chinese, and I happened to meet a Korean guy who wanted noodles. The staff didn't understand, probably because his English was too difficult. My agency showed off the translation and rewarded him with a bowl of noodles. The hotel is very good and I will come here again in the future!"

"The hotel is pretty old, the lake view is really nice but around the hotel there is nothing at all (like places to eat, markets), the bathroom was clean, the room a little dusty and the carpet pretty stained. Overall the staff is kind and we got upgraded, the breakfast is good."

"Beautiful environment, comfortable and exquisite The scenery in the mountains is very good. The farm facilities are very advanced and exquisite. Dyson hair dryer The cliff restaurant tastes good and the scenery is great. The nine-square breakfast is superb. The handmade noodles are delicious"

"Booked two rooms, one of which is a mountaintop villa. You need a shuttle bus to go back and forth, but the phone in the room is just a decoration without a telephone line. I called the front desk on my mobile phone. It should be during the May Day holiday. No one answered the phone after calling several times. I had to stop a car on the way. The breakfast time in the morning was even more exaggerated. I have been to so many tourist cities, but only this breakfast was over in 5 minutes. It was extremely chaotic and there was no seat. The waitress put on gloves to clean up the leftovers and then took the clean chopsticks and put them in the chopstick basket🤮."

"The overall experience of this hotel is good, the location is convenient, and travel and dining are very convenient. The environment in the store is clean and comfortable, the room is clean and quiet, the facilities are complete, the living is comfortable, the price is moderate, it is a safe choice for travel and accommodation."