Find 5-Star Hotels in Cairo

"Excellent location as well as room size is good. Restaurants are good. unfortunately, smoking is allowed in the lobby and in the rooms no workers on the terrace of the hotel is very noisy and surprisingly working till done. "

"If we consider Egyptian standards, this hotel in Cairo is probably one of the best. If we refer to the European standards of 5-star Kempinski hotels, there would be a lot to correct. From the fact that the staff should respects privacy (they just walk into the room, while I were naked going to shower and then leave, without apologizing and laughing loudly), to the fact that there is a glass screen in the shower (same in 3 different rooms) leaking water, floods the bathroom or, say, the security service harassing you at 2 in the morning because of a ”suspicious” item in the suitcase, although the same thing was in the suitcase of the previous two arrivals and no one paid attention (it was a steam iron). In general, the staff is forced to be polite and they are very slow. Just a very kind restaurant receptionist and one nice waiter in Osman restaurant. I believe that this is the maximum that Kempinski manages to achieve in terms of its own standards considering the mentality of Egypt."

"Soooooo Wonderful! Considering to its price, this is the best hotel !! Thank you so much!!!!!! So beautiful lobby! Amazing breakfast, So kind workers! Cleaning the room is perfect! The room cleaners are working so hard and they are artists! They can make so many beautiful shape with blanket!"

"The duvet was badly pilled. The hardware was decent, but it's clearly not a new hotel; it looks like an older one that's been renovated. I was misled by the 'opened in 2025' claim. The public areas are nice, and the room is quite spacious. However, when checking in, the staff at the hotel entrance didn't even offer to help with my luggage."

"I stayed at Mina Palace for two nights, then moved to this hotel. It's located right on the Nile, and both the rooms and the lobby are quite nice. The front desk staff speak good English and were responsive to all my inquiries."

"The hotel's location is right by the Nile, which is great for enjoying river views during breakfast. Other than that, the location doesn't really offer any advantages. **Hygiene**: This is where I have to complain. The chairs and table on the balcony were covered in dust, and the carpet had a slight, localized foot odor (which I noticed when I squatted down to pack my luggage). **Facilities**: Quite old-fashioned, like those outdated 4- or 5-star hotels in China from ten years ago. There were no toothbrushes or combs. Also, no disposable bath bags for the bathtub, and the hairdryer was really poor. **Service**: Thankfully, the service was warm and attentive. Overall, I paid a four-figure price for an old 5-star hotel that felt more like a guesthouse in terms of amenities. It didn't feel worth the price; for a bit less, I could have just booked a guesthouse with character, or for a bit more, I could have stayed at a much better hotel. Oh, and the pool-facing room was noisy if you didn't close the door, as it faced the road."

"Great location, right in the heart of Cairo. We were taken to a high floor and had such a great view of the Nile River and the city that we didn't even have to climb the Cairo Tower. The concierge was able to help us with things outside of that hotel, such as asking us to contact the hotel we would be staying at the next day, which is indeed a five-star hotel. The restaurant we used was also delicious."

"The room was a bit small, and there was a strange smell coming from one side of the bed, though I couldn't pinpoint the source. The shower knob was incredibly stiff; I had to use all my strength just to turn it on. The worst part was check-in. After a 10-hour flight, I arrived at the hotel around 1 PM, only to be told the room wasn't ready and I'd have to wait 45 minutes. So I waited. An hour later, I checked again, and it still wasn't ready. Another 30 minutes went by, and when I inquired again, I was told it still wasn't ready. Meanwhile, other guests were checking in at the front desk, and none of them seemed to be waiting. It wasn't until past 3 PM, on my fourth attempt, that the front desk initially told me to wait again. I then mentioned that the lobby air conditioning was too cold and I wasn't feeling well. Only then did the front desk say 'Okay...' and promptly made our room cards. It really felt like they had rooms available but just weren't giving them out... The bed and pillows were good; I slept very well for both nights. However, there was always a loud noise in the middle of the night... It sounded like huge pipes or some machinery running. The room came with a universal adapter, which was a thoughtful touch."

"I would like to thank the room cleaner, Mohammed, for his effort and wonderful work. I would also like to thank the receptionist, Mary."

"Our stay at The Nile Ritz-Carlton, Cairo was nothing short of unforgettable — an experience that felt less like checking into a hotel and more like stepping into a world of genuine care and effortless luxury. From the very first moment, the reception staff welcomed us with warmth and grace, guiding us not just through the check-in process, but through the very heart of Cairo itself. Their thoughtful recommendations and attentive guidance turned our trip into something so much more than a vacation — they made it feel like a homecoming in a city we had just met. The rooms were immaculate, the amenities refined, and the service nothing less than flawless. Every corner of the property seemed to carry with it a sense of elegance, yet what truly elevated our stay was the spirit of the people working there. Breakfast each morning was a celebration. The food was fresh, abundant, and delicious, but it was the serving staff who transformed it into something memorable. With kindness in every gesture and attentiveness in every moment, they anticipated our needs before we could even ask. The way they greeted us with smiles, remembered our preferences, and treated us with genuine care turned a simple meal into a highlight of our day. The Nile Ritz-Carlton is not just a hotel — it is an orchestra of hospitality, with every member of staff playing their part to perfection. To the reception team who guided us, and the breakfast staff who brightened our mornings, thank you for showing us what true hospitality means. This is more than a place to stay; it is an experience that lingers long after you’ve left, and one we can’t wait to return to."