Find 5-Star Hotels in Cairo

"Decent hotel always very busy due to competitive pricing. Many rooms have lovely river views as its one of the very few hotels with no road inbetween. However, this location also leaves it a taxi rather than walk to anything around it, local shops, cafes, bars etc. Overall the place is comfortable with a good standard of service. Our biggest disapointment was the hotel food, average at best and USD20pp for a not great buffet breakfast, we only tried it once!"

"My stay at Sofitel Downtown Cairo was genuinely pleasant and absolutely worth the money. The hotel delivers a high standard of comfort, but what truly made the experience stand out was the exceptional staff. Special thanks to Ahmed Zakarya at the front desk for his professionalism and warm welcome. Appreciation as well to Shaker from housekeeping for his attentiveness and consistency. I would also like to extend special thanks to the ladies at Solana, the breakfast restaurant—Zakeyh and Hanan—who are truly the gems of the restaurant. Their kindness, energy, and attention to detail made breakfast a highlight of each day. Overall, a very enjoyable stay, driven by excellent service and a strong hospitality culture. I would gladly stay here again."

"This is an older five-star hotel, and the facilities are, as expected, top-notch. Although the rooms show a bit of age, they're still very good. The bedding was comfortable to sleep on, and the air conditioning was just right. From the balcony, you can see the Nile River. All luggage has to go through a scanner upon entry, which is fine. However, the scanning equipment is too small; my 28-inch suitcase couldn't even fit through it. I'm not sure how they manage that. Dining options in the surrounding area are not very convenient."

"This is a newly opened Hilton, and the interior decor is very new. Security is strict, and the service is warm and welcoming. The room is incredibly spacious, clean, and well-maintained, with excellent facilities including a restaurant, gym, and swimming pool. My stay was fantastic! Highly recommended!"

"The room was a bit small, and there was a strange smell coming from one side of the bed, though I couldn't pinpoint the source. The shower knob was incredibly stiff; I had to use all my strength just to turn it on. The worst part was check-in. After a 10-hour flight, I arrived at the hotel around 1 PM, only to be told the room wasn't ready and I'd have to wait 45 minutes. So I waited. An hour later, I checked again, and it still wasn't ready. Another 30 minutes went by, and when I inquired again, I was told it still wasn't ready. Meanwhile, other guests were checking in at the front desk, and none of them seemed to be waiting. It wasn't until past 3 PM, on my fourth attempt, that the front desk initially told me to wait again. I then mentioned that the lobby air conditioning was too cold and I wasn't feeling well. Only then did the front desk say 'Okay...' and promptly made our room cards. It really felt like they had rooms available but just weren't giving them out... The bed and pillows were good; I slept very well for both nights. However, there was always a loud noise in the middle of the night... It sounded like huge pipes or some machinery running. The room came with a universal adapter, which was a thoughtful touch."

"Nice treatment, a lot of efforts to please us. Nice location and a lot of help from everybody. Downstairs they have a place for a quick coffee for the ones they do not want the breakfast of the hotel and with a good price and a supermarket."

"It was good experience stay near the Nile river. Recommend the nile view room. Bars and restaurants were nice and good prices. Thank u all staff :)"

"If we consider Egyptian standards, this hotel in Cairo is probably one of the best. If we refer to the European standards of 5-star Kempinski hotels, there would be a lot to correct. From the fact that the staff should respects privacy (they just walk into the room, while I were naked going to shower and then leave, without apologizing and laughing loudly), to the fact that there is a glass screen in the shower (same in 3 different rooms) leaking water, floods the bathroom or, say, the security service harassing you at 2 in the morning because of a ”suspicious” item in the suitcase, although the same thing was in the suitcase of the previous two arrivals and no one paid attention (it was a steam iron). In general, the staff is forced to be polite and they are very slow. Just a very kind restaurant receptionist and one nice waiter in Osman restaurant. I believe that this is the maximum that Kempinski manages to achieve in terms of its own standards considering the mentality of Egypt."

"The location is great (very close to McD, Pizza Hut, and other restaurants) and the staff were helpful. We found that the previous guest in our room had left their underwear but the staff acted immediately to re-clean our room. They also gave us a complimentary dessert platter."

"The hotel is centrally located in a quiet area in Zamalek and easily accesible to all atttactions in Cairo. The hotel has aged and yet being maintained fairly."