Find 5-Star Hotels in Venice

"The best even hotel I’ve ever stayed in Europe. Super perfect service, highly professional and quality staff, good English, efficient, and take care of my every details. Quality physical condition of the hotel, the hotel is a re-renovated building from a flour mill, so that it is very spacious, my room is big enough also in European hotel. Great location, 15-minute from St Mark’s Sq, chilled island and not distanced but you’ve to take water taxi to get to the hotel Qualify breakfast, an unforgettable enjoyment for my stay Reliable Water shuttle bus - one of the very important services provided by the hotel to go to / from St Mark’s Sq, Euro15 for the whole stay, 30-minute frequency every day. And the hotel also offer complimentary water taxi to Murano Island everyday, so that I can visit both Murano and Burano at the same day."

"The hotel is on the island of Lido, quiet and open, much more comfortable than living in the main island of Venice, and the price is super high. Lido is about ten minutes from San Marco Square by waterbus. The room is very quiet, and it also has a Bluetooth speaker. The phone can play its own music when connected to the whole room. This time I ordered breakfast, the dining environment was very small and fresh. The downside was that the breakfast category was not very rich. Hot drinks and hot foods (scrambled eggs or something) had to tell the waiter that she would deliver it later, instead of having an area to pick it up."

"This is a very high-end hotel in Venice, with modern rooms (though a few inconveniences, such as not being able to hand-wash underwear). The service is excellent, but the price is high. According to the Ctrip room description, I booked an executive suite (2 adults, 2 children) for two nights. It had a king bed and two single beds, and I double-checked that there was no sofa bed or extra bed. The cost was around 16,000 for two nights. Upon check-in, the lobby was incredibly welcoming, offering a welcome drink. However, they explained that since I had only entered two adults in my booking, they assumed I was booking one child. Since there were two children, they would charge for an extra bed. I immediately thought this logic was flawed. If they had already prepared two beds, why did they assume there was only one child? If they knew there were four people, why would they charge for an extra bed? The front desk staff said it might have been a misunderstanding. I immediately checked with Ctrip, and they said there was no charge. However, upon entering the room, as shown in the picture, it was a repurposed sofa in the living room with a mattress and a spring bed, completely inconsistent with the Ctrip booking description and my repeated confirmation. Ctrip helped to mediate, saying that this was the only option, and that as long as the child could sleep, they wouldn't make a fuss. Upon check-out, in addition to the city entrance fee, they printed out a receipt stating employee benefits, nearly 100 euros, supposedly a service charge. Since I had a ferry to catch, I paid it, but then took the receipt to Ctrip, as it was an additional expense. After confirming it was a tip, the hotel explained that we had no objection. This is interesting; if it were a tip, the guest should have specified the amount (I'd probably accept 300 euros, right?), rather than simply printing out a figure for payment. Ctrip then arranged to refund the amount in a few days. These small details highlight the hotel's treatment of tourists, or perhaps Ctrip's tactics against Chinese tourists. Everyone should be aware of this. The hotel is still good; after all, at 8,000 euros a night, it's certainly worth it."

"An absolutely excellent hotel, the best one I stayed at during my European trip. The room decor was very high-end and stylish. They even prepared champagne and desserts for us as we were on our honeymoon, which was a lovely touch. It's within walking distance of Venezia Santa Lucia train station, and there's a water taxi stop right in front of the hotel, which is super convenient. The hotel also helped us book a taxi directly to Marco Polo Airport, which cost 160 Euros and got us there in just 15 minutes. Since we had an early morning flight and couldn't make it to breakfast, the hotel thoughtfully packed some snacks, fruit, and yogurt for us to take on the go."

"We stayed in the hotel for my anniversary. The location and the room were just perfect. You feel like living in a refurbished in a modern way, but historic museum. I would say the pricing was above the level for the hotel, but as I understand that was an overall problem for Venice these days due to biennale. The breakfast was nice and well served. We especially liked sitting in the little inner garden and drinking tea. A little escape in the crowded ancient city."

"The hotel and room are very good. Free shuttle was provided between hotel and San Marco at the time of my visit. The staff is very helpful and handle my request promptly. I also enjoy the time in blue bar which has excellent service and food. Highly recommended."

"We are a family outing, so we have always set a family room, and it is convenient for a family to be together. Good location, by the canal, but you can't see the canal scenery. One thing to pay attention to, although this is a family suite, but not a real suite, two rooms are connected, that is, it is equivalent to two high-end standard rooms connected together. But the hotel did not inform in advance. This is very bad. Everything else is OK."