Overall, my stay was quite pleasant. The room was very clean and the bedding was fresh and tidy. The front desk staff handled my check-in efficiently and were very friendly. My only real complaint is that the soundproofing in the room isn't great; I could easily hear noise from the hallway, which affected my sleep a bit at night. Also, the bathroom facilities could use an upgrade. If these issues, especially the soundproofing and bathroom, were improved, I'd definitely consider staying here again.
It has becamea regret going to Boten. Staying at this hotel had no problems and was about glad when arrived. However damaged items in room prior to entry that could implicate (previous hotel did) then after much hatred felt through deceitful delusions , insults, accusations and discrimination (including language deceit to vulnerabilities) with pain from phones, hidden devices and internet (manipulated from other guests) while many were happy laughing at me with disgust or create defamation for more problems to receive. This area was nice but became exactly the same as many part of Lao. The area became too noisy with loud sounds or music where people knows how to use technology to create suffocation swollen pain and fever hurt.
Worst was this area provoked ill feelings to China. Look at these photos of prices manipulated from internet of worthless exploited tourism to money.
Hotel offers airport/train pickup. But my request to pickup via Trip.com was overlooked. However, the staff services were great and helpful. They offered drop off at the Laos border customs on checkout and call forward to my next destination hotel.
There is a serious issue that the management needs to look into. My room had strong cigarette smell and when I asked for nonsmoking room, I was told there is non available! I had a serious headache caused by the cigarette smoke smell despite I opened the window through out the night!