Pet friendly Hotels in Federal District, Mexico

Great hotel to stay at in Mexico City because it's centrally located, and a tour operator picked me up for an excursion to Teotihuacan, which was fantastic. The staff was also cordial in general, and I felt safe with the private guard in the front lobby. As for the room, it was just as advertised in the adverisement description and pictures. Warm water worked, and so did the A/C. Wifi worked well, but because I have used Ibis Hotel in other countries, I already had a general account, so accessing wifi was a little tricky in the beginning, but after resetting my password, I was able to access wifi. With regards to the restaurant, some of the dishes were delicious for dinner, such as the Enchilada Suices. The breakfast buffet was well worth it and had a variety to select from. Overall, this hotel is a good value for your money.

Room had little to do with the images on trip.com. Room was dark with no direct sunlight (wall around 50cm in front of the window). Morning shower was interrupted with an unpleasant surprise as the shower head fell onto me. Both complaints were adressed during check-out the same day, but staff were obviously not trained for complaints and could not handle my feedback, very disappointing for an 'upscale hotel'. trip.com service on the other hand was flawless as usual.

The Wi-Fi signal was weak, and the facilities were quite old. There aren't any large supermarkets nearby, and the soundproofing was poor. The internet frequently disconnected...

We had trouble accessing the internet on arrival and it took quuite awhile for their tech support to correct. We weren't alone but eventually we got access. Coffee in the room is a challenge as only one day during our 5 night stay did we get regular coffee to brew in the room. The other days it was Nescafe decaf instant. The staff were very accommodating, the room was clean, and the pool was a welcome oasis after walking around all day.

Really good experience for one night if you have enough money. The buvet is the most comfortable I have tried in my life. The bellboy can store our luggage for free (seems that) which also save our time and money for traveling in other cities.

I checked in 2-3 days late due to emergency and they said all 4 nights bookings were cancelled, even I still have two more nights to stay. They refused to refund as well, so I just paid for an half day stay cause I was supposed to have a flight at night and they charged almost full, receptionist was never kind to tell me that difference is just little for an overnight stay. So decided to stay overnight cause I re-scheduled my flight the next day, cause I had a meeting and I won’t catch my flight, then when I returned back to the hotel, bought a water they asked for the room number and new receptionist told me that I should have checked out cause there’s a note that I can only stay until 6 or 7PM, I checked in at 2PM, lol. Paid almost 70USD for that, then I told them to extend until next day at 2:00PM, then they charged me for another almost 80USD. No consideration at all, will definitely ask the booking app to ask for the 4 nights stay refund that was unused that they refused to refund, they said it’s no show already even I showed up on the 3rd day. Lol. Kinda scam tactic. And I hate it. I just let it go.

It is located along the main Reforma avenue. I think the location is relatively safe. The exterior of the building has a slightly eccentric Day of the Dead illustration on the wall. The interior of the lobby has a stylish feel. Contrary to the eccentric illustration, all the staff were very polite and helpful. The room is old, but it is clean. No refrigerator or toothbrush. I didn't really understand how to use the security box. Considering the safety of the location, I think this is a good value hotel.

The hotel is located in the downtown area. It is very convenient to go shopping and eat nearby. There are many choices. There are many bars near the hotel. It is very convenient to stay in this location if you are traveling in Mexico City. The hotel is good overall. The facilities are not very new, but it meets the needs overall.

They initially gave us a windowless room on the first floor, but after requesting a change to one with a window, the environment was okay. Don't even think about getting a kettle, teacups, or toothbrush cups. Kids often kick a ball against the hotel wall outside, making it especially noisy in the afternoons. The market outside the window is also very noisy. Overall, it's average. The subway line is 100 meters away from the hotel, but it's always packed; at 160 pounds, I was often squeezed so tightly my feet barely touched the ground…

I finished paying in advance with the app, but I said I couldn't confirm it, so I asked him to pay again, so he even confirmed the reservation number stored on his mobile phone and the contents of the payment, but he said he didn't know. After a long time, I didn't apologize for confirming that it was a trip.com app, but the room was also broken. It was replaced again soon. The room was clean and the facilities were good, but the condition was not good, so I put the temperature of the air conditioner up and fell asleep, but someone forced into the room in the middle of the night. The intruders were staff and they said they came to check because the room temperature was strange. But I know that the customer is in the room, but I was very embarrassed and scared because I broke in without any call or knock. The staff were friendly but there was no consideration for the guests at all. Hotel that I don't want to go again twice. It was less service than a 30,000 won room in Southeast Asia.