This is a pretty big hotel, and there were a lot of Chinese guests. To my surprise, they even had Chinese food on the menu! The front desk service was excellent. They helped me book a birthday cake for my son. The hot air balloon activity they recommended, which I booked a day in advance, also went ahead as planned. The staff member was great; they were worried I'd be concerned about paying for the hot air balloon in advance and not getting a refund if it didn't happen, so they gave me a receipt and a guarantee for a refund. Really fantastic front desk staff! 👍
The boss is very good and enthusiastic, and the hotel breakfast is OK. However, the hotel will cut off the water supply at night, so it is impossible to wash, and the air conditioning is not very good.
The 4-star hotel is on a hill. It takes about an hour to drive from the airport. It is equivalent to the edge of the city on the other side. Parking at the hotel is very convenient. It is best to rent a car.
All the staffs are extremely friendly and i cannot find any hospitality like this good anywhere else. There are always warm welcome tea and sweets, all served free of charge, they will assist you for booking any activities or arrange any transportation if needed. Special thanks to Mel for assisting me all the journey and all the kind offers. I had been to many 5 stars hotels and no place like here. The view is incredibly amazing and the room is clean with beautiful view. Location is convenient, walk within 8mins, there are restaurants and market, also the tourist spots is next to it. White heaven is the best hotel i've ever been, not just compare in Turkey but all around the world. Thanks again for the unforgettable expedience and memory! Of anyone looking for hotel in Pamukkale, you will never regret choosing White Heaven.
It was a great hotel, especially compared to the surrounding accommodations. The help, service, food and hygiene were excellent. Unfortunately, the spa department left much to be desired, probably because it was run by an external party.
Before the massage, the staff was friendly and promised a lot of good things, but afterwards the agreed amount suddenly turned out to be higher. In addition, I had to pay cash because the owner said he had to pay his staff immediately. I found this very unpleasant. The attitude of the owner after the massage was unprofessional and annoying, which really ruined my experience.
Too bad, because otherwise the hotel was good.
This was the best hotel I stayed in during my 10-day trip to Turkey. The decor and management were somewhat chain-style. It was incredibly comfortable, even with the morning chanting. The price was reasonable, and the shower was incredibly refreshing and powerful, like taking a bath in a spa. The room looked exactly like the pictures. I forgot to take a picture.
The staff was also very friendly. The included Mediterranean breakfast was very good and healthy.
The temple and Pamukkale are located together. I recommend driving to the temple visitor center. Parking for cars is 120 lira. Visit the temple first, then Pamukkale and enjoy a foot bath. The entrance fee is 30 euros.
Super hotel! Very friendly staff, especially at the reception, thank you very much! The rooms are wonderful: there is a refrigerator, a balcony or terrace with a nice table. Most importantly, the air conditioning works properly, and there is excellent hot water pressure! The room is warm in winter and fall. Breakfast is a buffet, there wasn't enough porridge, but otherwise it was ok. We were checked in at 11 at our request, thank you for accommodating us! We will definitely be back!
The hotel is a family business.
The boss is a bit serious and not as friendly as the two nephews.
Yesterday, I paid 208 first, and found 4 air conditioner units outside the window when I entered the room.
The boss said that all the twin rooms were full.
There were only king-size rooms facing the pool.
Then I was given 101 family room, and we used the twin room.
When I picked up the car in the morning, I found 8 air conditioners outside the window.
If the glass was not soundproof, I think the boss is a bit mean.
The breakfast looked full on the L-shaped table, but it was mainly vegetables and cheese.
I could only eat biscuits to fill my stomach.
Dinner was not a choice, so I had to settle at the hotel.
A plate of mixed grill + a plate of baked vegetables for 1050 lira.
What did I order in the comments that it was cheap?
The main building has an elevator, the bath water is good, and the dog is very cute.
To be honest
A warm hotel, clean, simple. The location is just super - in the morning we were told Good morning from the flying balloons! Very nice! The lake is also around the corner, restaurants are nearby, the Pamukkale pools too. And from the window there is a view directly onto these pools. The view is unreal. Turkish breakfasts, we ate well. Borek is the most delicious!
Very Good
103 reviews
8.9/10
Price from
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8.6/10
Very Good
I would like to extend my sincere thanks to all the staff for their warm and gracious hospitality during our short stay. Everyone was exceptionally kind and accommodating, especially in allowing us an early check-in at 10:00 AM, as we arrived earlier than expected. We truly appreciated this thoughtful gesture, which was kindly extended due to low occupancy. The room was cozy and comfortable, and the view was genuinely pleasant. One of the highlights was being able to see hot air balloons 🎈 directly from the hotel, which made the stay even more special and memorable. While the overall experience was very enjoyable, there are a few areas that could be improved to further elevate the property’s standards: 1. Food quality could be enhanced, particularly breakfast. Having a chef prepare options such as fresh omelettes or scrambled eggs would greatly improve the dining experience. 2. The furnishing and interior details would benefit from a light refresh to give the property a more refined and polished feel. 3. The sliding section of the property could be opened to enhance accessibility and overall flow of the space. 4. Adding a subtle room fragrance would create a more welcoming and pleasant atmosphere upon entering the room. Overall, it was a great and satisfying stay, and with a few thoughtful improvements, this place has the potential to become truly outstanding.
Bellamaritimo is maybe not the newest hotel, but it is at a fine spot - we could see Pamukkale from our balcony and also see the hot air balloons in the morning when the sun was rising! The pool(s) and the courtyard are super nice and clean and very new! It was so much fun to cool down there after an exciting day. The owner of the hotel, Halim, was very friendly - as was the rest of the staff - and helped us with great advise in order to make the most of our visit at Pamukkale. We had already booked a hot air ballon ride for the first morning, but for the rest Halim's advice was extremely helpful! Breakfast (see the picture) at the hotel made us very happy and we also had dinner once at the hotel (the picture is not showing the delicious salad we had with it, but you'll get the picture). The hotel also offers wine 🍷 from the region. We tried the white wine that was a very enjoyable drink one of the evenings. Once, while enjoying the pool in the afternoon, the owner presented us two glasses of chilled pomegranate wine - that on a hot summer day is absolutely fantastic! 😍 The rooms were simple, but clean, as was the bathroom. But we didn't spend that much time inside anyways... 😎☀️ So, altogether, I can warmly recommend this hotel for your stay at Pamukkale - it's a grand choice! Last but not least, it's also a very affordable option ... 😉
Airport bus sent us right opposite the hotel and the owner Ismir was there welcoming us. The hotel is very close to the Pamukkale town entrance near to the restaurants and the room is spacious. Ismir is extremely helpful, preparing our breakfast and offered to drop us at the south gate of Pamukkale without fee the next day. We had a relaxing swim at the swimming pool before we headed out to the Pamukkale in the evening and the hotel staffs were all very friendly and helpful, offering us watermelon and water to keep us hydrated from the summer heat. Highly recommended.
Highly recommend this hotel for your stay at Pamukkale! The service was great! The staff helped us with the airport transfer (even though there’s some problem during that time, but it was definitely not the hotel’s fault). Dinner was delicious. Also the location of the hotel is great with complementary shuttle to travertine of Pamukkale. Staff were also friendly and helpful. Overall, this is a nice place to stay during your visit to Pamukkale.
I recently stayed at a hotel and had a very positive experience. The room was clean and tidy, with all amenities in good working order. I enjoyed having a private balcony with a great view, which added to the overall ambiance. The hotel restaurant offered a lovely breakfast with a variety of choices, making it a perfect start to the day. Overall, I would highly recommend this hotel for anyone looking for a comfortable and enjoyable stay.
Location: The location was good and convenient for going to Pamukkale hot springs and hot air balloon rides. Room: Although the facilities are a bit old, they are clean. It's nice to have various fruits placed in the room. Facilities: The swimming pool is large and the surrounding gardens are great for walking, and you can even see Pamukkale. But there is no elevator Breakfast: Mediterranean style, so salads, cheese, olives, fruit, and dessert are included. There was nothing for breakfast and the coffee was Middle Eastern, which doesn't suit Korean tastes. However, the breakfast view and facilities were spacious and good. Peaches are delicious!!
The hotel is at least 5 minutes from restaurants and the entrance to Pamukkale. The owner is very welcoming and kind. It's a cozy, small, family-run hotel.
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