Hotels With Swimming Pools in Maule, Chile

It started off bad, but ended even worse. I arrived at the hotel and they gave me the key to a room that already had a guest. I opened the door and the man got scared, obviously. So far, okay, bad, yes, but everyone makes mistakes at some point. On the first day, I went down to the restaurant for lunch. I sat for a long time, no one came to serve me. I gave up and left. When I was leaving, the waitress saw me and said, ”Oh, I didn't even have time to go take your order. I have a lot of things to do today.” (The restaurant only had 3 tables occupied.) Okay, I went to my room and ordered food from there. I went to work and came back at night. I went to the reception, where there was a guy. I asked for directions to a transfer/taxis, which every hotel has, but he didn't know of any. The next morning I asked the girl who was there at the same reception and she told me 5 (women, always much more proactive). On the second night, I went down to get water from the bar, waited 15 minutes for the bar girls to finish serving two gentlemen, asked for water and waited to pay, then they started talking about something else and had some problem with getting the receipt, which was never resolved. I was already standing in front of the bar for 20 minutes, stuck, I gave up on the water, said I would come back later, the employees just apologized and let me go to my room without water. Well, at the VERY LEAST, if I had a problem with the cash register at my hotel, I would give a little bottle of water to take to the room, so they wouldn't have to drink tap water.... But ok, I would overlook all that, but the next morning, the ULTIMATE: I went to have breakfast and there was NO COFFEE, that's right. Now the worst part: it was 8:00 in the morning, a breakfast that starts at 6:30. They hadn't found a solution yet (and they weren't even trying, by the way). When we arrived, ALL the tables were dirty, I had to get a tray from the waiter and clean a table so I could sit down. I went to get the coffee, went back to the table, and when I went to drink it: ICE COLD. I asked the employee and she replied ”there's no coffee, the machine broke and it's not heating up.” In other words, not only did they not have coffee, they didn't even bother to move the machine, they let the guest get the coffee and fill their mouths with a coffee that should have been there cooling since 6:30. In an emergency, seriously, you don't even have a thermos in case the machine stops working??? In other words, you don't have it, don't you? There are several espresso machines and you can't do anything? Not having juice, not having tea, whatever, but not having COFFEE for breakfast??? No way! They don't care. So I left the restaurant, very angry, and went to buy a coffee inside the hotel itself. How absurd. I found it to be the biggest disappointment in the world. Honestly, there's no point in having a beautiful and well-located hotel with terrible staff. It was two and a half really bad days, I don't recommend it.

Hotel muy bien ubicado, cerca de la Plaza de Armas y de la Plaza San Francisco, ambas con muchos restaurantes y locales comerciales. En la esquina del hotel hay una estación de servicio y un minimarket. La habitación es limpia y espaciosa, solo le faltan algunos amenities como acondicionador, pasta y cepillo de dientes, pantunflas y cosillas así pero esto último ya sabemos que no es la gran necesidad. La piscina es temperada y bajo techo, la comida del restaurante exquisita, muy recomendado el pollo al orégano con rissotto de remolacha por unos USD10 app y la crema de calabaza. El hotel está a una hora de las Siete Tazas app.

Hice la reserva 2 semanas antes de la fecha, vía telefónica en el HDA Talca, muy amable la persona que me atendió, quedo todo listo con eso super bien, me llego el correo de confirmación, fuimos a la Fiesta de Invierno del Chancho, como nota el 2019, ya habíamos ido al mismo hotel y sin ningún problema, ahora íbamos con un peque de 4 años, lo primero que pregunté fue si estaba habilitada la piscina temperada, para mi esposa y para mi un plus en los hoteles DA, me dijeron que si totalmente operativa, un día antes de viajar y para no encontrarme con sorpresas al llegar a allá, llame para ratificar la reserva, a lo cual me dijeron que si, estaba la reserva a mi nombre y ningún problema, volví a preguntar por la piscina temperada, si estaba operativa a lo que la recepcionista me dijo que si, que no había problema, bueno viajamos, mi esposa y nuestro hijo de 4 años, le íbamos contando que había una piscina con agua calientita y que una vez que llegáramos, nos cambiaríamos ropa e iríamos a la piscina, el feliz y super entusiasmado, bueno llegamos al hotel hice el check in y nuevamente pregunte si estaba operativa la piscina, a lo cual me dijeron que si, así que, ingresamos paso un rato y mi hijo empezó que quería ir a la piscina, nos cambiamos y fuimos, bajamos entramos a la piscina y es tragicómico, el agua helada, justo había una caballeri que pertenecia al staff del hotel y le dije, bio que habia una maguera y me dijo a que dejaron corriendo el agua helada, pero e 1 hora mas aproximadamente estara lista, fui a recepción en super buenos términos y les hice el comentario que como era posible que la persona encargada del mantenimiento de la piscina, no informaba a recepción que la piscina estaba fría y que tardaría unas horas en estar nuevamente caliente el agua, nos pidieron disculpas y me dijeron que me avisarian cuando podríamos bajar, le explicamos a mi hijo que tendríamos que bajar después, pasaron cerca de 3 horas y llaman a la habitación, que lamentablemente, la piscina no estaría operativa hasta el día siguiente en la mañana, por que, tenía problemas una de las calderas, que la podíamos usar temprano si queriamos, esperamos hasta el otro día, pero fuimos a la fiesta del Chancho, en la mañana y después de llegar tipo 18:00 bajamos a la piscina, con mi hijo feliz por que, ahora si se iba a meter a la piscina calientita, pero.....nuevamente estaba helada, ahí ya no fui de muy buen ánimo a la recepción del hotel, el recepcionista que estaba me dijo que lamentablemente no había podido encontrar una pieza de la caldera que estaba con problemas, le dije al recepcionista que lo encontraba el colmo que si me habían llamado para decirme que la podría usar a primera hora, no hayan llamado para decir, señor huésped por problemas técnicos, la piscina no estará operativa, le avisamos para que no haga el Tony con su hijo y se pongan traje de baño nuevamente, obviamente me moleste, pedí hablar con la gerente y me dijeron que andaba en ot

It started off bad, but ended even worse. I arrived at the hotel and they gave me the key to a room that already had a guest. I opened the door and the man got scared, obviously. So far, okay, bad, yes, but everyone makes mistakes at some point. On the first day, I went down to the restaurant for lunch. I sat for a long time, no one came to serve me. I gave up and left. When I was leaving, the waitress saw me and said, ”Oh, I didn't even have time to go take your order. I have a lot of things to do today.” (The restaurant only had 3 tables occupied.) Okay, I went to my room and ordered food from there. I went to work and came back at night. I went to the reception, where there was a guy. I asked for directions to a transfer/taxis, which every hotel has, but he didn't know of any. The next morning I asked the girl who was there at the same reception and she told me 5 (women, always much more proactive). On the second night, I went down to get water from the bar, waited 15 minutes for the bar girls to finish serving two gentlemen, asked for water and waited to pay, then they started talking about something else and had some problem with getting the receipt, which was never resolved. I was already standing in front of the bar for 20 minutes, stuck, I gave up on the water, said I would come back later, the employees just apologized and let me go to my room without water. Well, at the VERY LEAST, if I had a problem with the cash register at my hotel, I would give a little bottle of water to take to the room, so they wouldn't have to drink tap water.... But ok, I would overlook all that, but the next morning, the ULTIMATE: I went to have breakfast and there was NO COFFEE, that's right. Now the worst part: it was 8:00 in the morning, a breakfast that starts at 6:30. They hadn't found a solution yet (and they weren't even trying, by the way). When we arrived, ALL the tables were dirty, I had to get a tray from the waiter and clean a table so I could sit down. I went to get the coffee, went back to the table, and when I went to drink it: ICE COLD. I asked the employee and she replied ”there's no coffee, the machine broke and it's not heating up.” In other words, not only did they not have coffee, they didn't even bother to move the machine, they let the guest get the coffee and fill their mouths with a coffee that should have been there cooling since 6:30. In an emergency, seriously, you don't even have a thermos in case the machine stops working??? In other words, you don't have it, don't you? There are several espresso machines and you can't do anything? Not having juice, not having tea, whatever, but not having COFFEE for breakfast??? No way! They don't care. So I left the restaurant, very angry, and went to buy a coffee inside the hotel itself. How absurd. I found it to be the biggest disappointment in the world. Honestly, there's no point in having a beautiful and well-located hotel with terrible staff. It was two and a half really bad days, I don't recommend it.

Hotel muy bien ubicado, cerca de la Plaza de Armas y de la Plaza San Francisco, ambas con muchos restaurantes y locales comerciales. En la esquina del hotel hay una estación de servicio y un minimarket. La habitación es limpia y espaciosa, solo le faltan algunos amenities como acondicionador, pasta y cepillo de dientes, pantunflas y cosillas así pero esto último ya sabemos que no es la gran necesidad. La piscina es temperada y bajo techo, la comida del restaurante exquisita, muy recomendado el pollo al orégano con rissotto de remolacha por unos USD10 app y la crema de calabaza. El hotel está a una hora de las Siete Tazas app.

It started off bad, but ended even worse. I arrived at the hotel and they gave me the key to a room that already had a guest. I opened the door and the man got scared, obviously. So far, okay, bad, yes, but everyone makes mistakes at some point. On the first day, I went down to the restaurant for lunch. I sat for a long time, no one came to serve me. I gave up and left. When I was leaving, the waitress saw me and said, ”Oh, I didn't even have time to go take your order. I have a lot of things to do today.” (The restaurant only had 3 tables occupied.) Okay, I went to my room and ordered food from there. I went to work and came back at night. I went to the reception, where there was a guy. I asked for directions to a transfer/taxis, which every hotel has, but he didn't know of any. The next morning I asked the girl who was there at the same reception and she told me 5 (women, always much more proactive). On the second night, I went down to get water from the bar, waited 15 minutes for the bar girls to finish serving two gentlemen, asked for water and waited to pay, then they started talking about something else and had some problem with getting the receipt, which was never resolved. I was already standing in front of the bar for 20 minutes, stuck, I gave up on the water, said I would come back later, the employees just apologized and let me go to my room without water. Well, at the VERY LEAST, if I had a problem with the cash register at my hotel, I would give a little bottle of water to take to the room, so they wouldn't have to drink tap water.... But ok, I would overlook all that, but the next morning, the ULTIMATE: I went to have breakfast and there was NO COFFEE, that's right. Now the worst part: it was 8:00 in the morning, a breakfast that starts at 6:30. They hadn't found a solution yet (and they weren't even trying, by the way). When we arrived, ALL the tables were dirty, I had to get a tray from the waiter and clean a table so I could sit down. I went to get the coffee, went back to the table, and when I went to drink it: ICE COLD. I asked the employee and she replied ”there's no coffee, the machine broke and it's not heating up.” In other words, not only did they not have coffee, they didn't even bother to move the machine, they let the guest get the coffee and fill their mouths with a coffee that should have been there cooling since 6:30. In an emergency, seriously, you don't even have a thermos in case the machine stops working??? In other words, you don't have it, don't you? There are several espresso machines and you can't do anything? Not having juice, not having tea, whatever, but not having COFFEE for breakfast??? No way! They don't care. So I left the restaurant, very angry, and went to buy a coffee inside the hotel itself. How absurd. I found it to be the biggest disappointment in the world. Honestly, there's no point in having a beautiful and well-located hotel with terrible staff. It was two and a half really bad days, I don't recommend it.

Hotel muy bien ubicado, cerca de la Plaza de Armas y de la Plaza San Francisco, ambas con muchos restaurantes y locales comerciales. En la esquina del hotel hay una estación de servicio y un minimarket. La habitación es limpia y espaciosa, solo le faltan algunos amenities como acondicionador, pasta y cepillo de dientes, pantunflas y cosillas así pero esto último ya sabemos que no es la gran necesidad. La piscina es temperada y bajo techo, la comida del restaurante exquisita, muy recomendado el pollo al orégano con rissotto de remolacha por unos USD10 app y la crema de calabaza. El hotel está a una hora de las Siete Tazas app.