Hotel near Centro,Santiago100% of visitors choose this area
GGuest User2025.11.23
It was OUTSTANDING, everyone at this hotel provides the best service a 5 Star hotel can give.
From the concierge all the door people, the front desk, to the RESTAURANT where I had the BEST salmon Salad ever, (I asked to please put on the grill my raw salmon and it was late at knight, they were closed, they where cleaning) and they pleased me any way, I even asked if I could take it into my room, and they gave me Room service.
I LOVED THIS HOTEL!, I will highly recommend it to EVERYONE
This was my third stay here in the last week as I used the airport as a base for travel. Holiday Inn is perfect for this. Super easy to get to from both domestic and international airports. Easy check in. Helpful staff. Big bathroom. Comfortable bed. Great wifi. Good breakfast. Nice bar and relaxation area. This hotel comes with my strongest recommendation.
Hotel near Centro,Santiago100% of visitors choose this area
LLYinUS2024.12.28
The hotel is not far from the city center, the location is OK, but the surrounding feels unsafe, the sanitation is OK, but the room is not cleaned every day, the breakfast is really good!
Hotel near Centro,Santiago100% of visitors choose this area
SSoyAdonia2025.03.01
I absolutely loved Chile, and this hotel was fantastic! Even during the major power outage that hit Chile, the hotel's power supply remained completely uninterrupted. That's the mark of a truly reliable hotel.
Hotel near Centro,Santiago100% of visitors choose this area
GGuest User2024.12.02
Amazing hotel right in the heart of town, walking distance to the restaurants, parks and city center. The rooms are on the smaller side but it wasn’t a problem at all. We’ve enjoyed the view from the pool, their wine bar and restaurant and cozy lounge with free coffee and delicious desserts. Everyone in our party staying in Santiago longer have extended their stay. Definitely staying here again when back to Santiago.
The Double Tree by Hilton Santiago is an incredibly neat and tidy hotel with magnificent views of the Andes, absolutely breathtaking. However, the room service app doesn’t work properly, leaving customers unsure if their orders went through. Despite this minor issue, it’s a great place to stay, and I do recommend it.
Hotel near Centro,Santiago100% of visitors choose this area
GGuest User2026.01.26
It may be a little inconvenient to have heavy things because it walks about 10 minutes from the subway.
The garden and poolside are cozy.
Some of the staff are friendly.
It is difficult to use the cleaning around the water from early morning.
The customer layer becomes cheap.
Facilities: The rooms are spacious and clean. There are outdoor swimming pools, indoor heated swimming pools, gyms and other supporting facilities, so you can swim in winter, but the breakfast options are relatively limited.
Everything was fine until we ordered room service and they brought something we hadn't ordered. When we asked to exchange it, they did, but on the bill, they charged us again for the item we had exchanged. Furthermore, they couldn't charge the room service fee, and we had to pay the exorbitant amount.
Breakfast is average, Ctrip's evaluation is not consistent; the room is really big enough for four people, and there is a living room. Although the facility is a bit old, it is well protected, but the shower head of the bathtub is not movable, which is not very good. The attitude of the front desk staff was really good and it did not discriminate against the Chinese at all.
Very Good
100 reviews
8.7/10
Price from
ILS 179
per night
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9.6/10
Amazing
This is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience. I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect: - staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests. - check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff. Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.
A standard Mariott-class hotel with modern and clean rooms. The reception guy was very helpful (thank you, Olaf), the restaurant menu was overpriced as usual (but you really don't have any other choice nearby). For the free shuttle service you should sign up beforehand, either at the reception desk or through the communication on this site (the seats on the shuttle van are limited). The shuttle leaves every quarter (15 minutes) past an hour (20.15, 21.15 and so on) from the domestic terminal (look for the pink column outside the arrivals) and every hour (20.00, 21.00) from the hotel.
Excellent service! Airport transfer to and from hotel was super smooth and the pickup location is conveniently located, easy to find and well communicated. The frontdesk was super helpful and staffed 24/7. Room had all listed amenities. I would 100% be back if i had a layover in Santiago again. Its fantastic and absolutely value for money!
We stayed at La Quinta for 1 night on our transit to Buenos Aires. This was our 2nd time staying at this hotel since we had a great experience at our 1st visit. The hotel is located about 7 mins drive to Santiago International Airport. There is a free airport shuttle to/ from the airport hotel and you must contact the hotel via their WhatsApp no +56958109482 at least 48 hours before your arrival at the airport. The hotel room is spacious, clean, and has good sound proofing despite being close to freeway. The shower was very nice and the bed was comfortable. There is a small swimming pool, sauna and gym on the ground floor of the hotel. We had our dinner at the only restaurant in the hotel since the hotel location is far from the Santiago town. We ordered a club sandwich and soup of the day to share. The sandwich was nice but the pumpkin soup was a bit cold.
Excellent location that allows to move to different places along the city. It is close to Santiago's Metro (L1), making it well connected to the City's downtown, as well as the Bus Station that serves to Viña del Mar and Valparaiso, as well as the Airport.
I had a wonderful stay, made truly special by the front desk and concierge team. From the moment I arrived, the lobby staff were warm, welcoming, and genuinely kind. Check in was smooth and effortless, and every interaction felt personal and sincere. The concierge was outstanding. They offered great local recommendations and were always happy to help, making my time in the city easy and enjoyable. I was greeted with friendly smiles each time I passed through the lobby, which made the experience feel thoughtful and personal. This hotel shines because of its people. The front end staff truly elevate the stay and made me feel well taken care of from start to finish.
i had just arrived Santiago , for my first time, - i am familiar with the chain name so booked it -- from the moment i arrived, every staff member from the front desk, bellmen, housekeeping,... was so so friendly, helpful, caring. I stayed a week, --- there is a spa, pool, bar, restaurant, outside space i adore the nespresso machine in the room as i drink coffee free breakfast, across from a mall and grocer... just take an uber to town nearby to parks and hillside viewpoints clean, comfortable, quiet, just made sense --- fantastic customer service all around ...the bed was huge, and very comfortable
The room was spacious, clean, and tidy. The breakfast was good; you could order an omelet. Filtered drinking water was available in the lobby. There was a shopping mall nearby, within walking distance. It's in the CBD, quite safe, and about a 20-minute walk from the airport.
This was my third stay here in the last week as I used the airport as a base for travel. Holiday Inn is perfect for this. Super easy to get to from both domestic and international airports. Easy check in. Helpful staff. Big bathroom. Comfortable bed. Great wifi. Good breakfast. Nice bar and relaxation area. This hotel comes with my strongest recommendation.
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