We arrived at this hotel on the evening of March 4th and were greeted wonderfully. They even upgraded our room for us, a special thank you. The room was very clean and tidy, free of any odors, and the standard was commensurate with the price. The receptionists were responsive to all reviews and were very helpful. I think this hotel is one of the best in Bukhara. I recommend it to all travelers.
Очень уютный семейный отель.Комфортные номера со всем необходимым( фен, шампунь,мыло,зубная щётка, тапочки).Очень хорошие завтраки.
Единственное, чтобы мы рекомендовали учесть отелю = шторы= они сильно пропускают солнце и с самого раннего восхода это не даёт спать.
В остальном отель просто отличным с очень доброжелательным обслуживанием!!
The room was excellent, and the staff were incredibly friendly and welcoming. Its prime location meant I could easily walk to all the main attractions, and the area was lively and convenient in the evenings. It made for a truly wonderful trip to Bukhara.
Was such a beautiful place to stay stay if you want to stay near the old city and I loved it. The staff are very helpful and kind and one of the staff let me check in two hours since I arrived a bit earlier. That’s the hotel has really nice ambience to eat and all of the amenities and facilities that come with it are exceptional as well. I thoroughly enjoyed my stay and I would love to stay here, and I highly recommend anyone looking for a place to stay close to the old city to choose this place
Most hotels in Bukhara have rather questionable interior designs, but Mercure isn't one of them. This hotel is beautifully decorated and bright inside. The lobby offers complimentary water and local dried fruits, and the service is excellent. The rooms are a bit small, but that seems to be the norm for hotels of this caliber on this trip. The hotel's location is fantastic, right on the edge of the old city, avoiding the crowded traffic within. It's a 10-minute walk to the square with the Afanti statue and 15 minutes to the Chor Minor Mosque – all easily walkable if you're up for it.
I liked everything, large rooms, clean, comfortable temperature, polite staff, and also convenient that it is close to the airport. Breakfasts are quite filling.
The hotel is in the new town, but only 3km away from the old town. There is a shopping mall next to it with a large supermarket and a fast food restaurant upstairs. The hotel room is quite large and relatively clean, but the mattress is a bit hard. Locals like to come to the hotel lobby and garden to take wedding photos. The water in the swimming pool is not very clean.
The location is excellent, about a 200-meter walk from Afanti Square. I stayed in a first-floor room. Although the window was blocked by a wall, it didn't affect my stay. The breakfast was delicious, and the freshly ground coffee was a highlight. The garden-style setting in the lobby was very attractive.
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. When arriving by car, take advantage of the hotel's convenient on-site parking facilities.Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises. The hotel's daily housekeeping ensures an excellent option for your stay. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind. Several chosen accommodations at Dunyo Palace have a balcony or terrace incorporated into the room design.In select rooms, visitors can enjoy a touch of amusement with the availability of television and in-room video streaming for their entertainment needs. Within specific rooms, a refrigerator and mini bar is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. To experience refined leisure, do not miss the opportunity to drop by the executive lounge. Each day, arise to a delightful complimentary morning meal at Dunyo Palace.Throughout the day, engage in the entertaining activities available at Dunyo Palace.Unwind effortlessly each day by exploring the sauna, conveniently situated within the hotel. Unwind by the pool at hotel and cherish a leisurely moment.
The hotel is not in the old city, but by taxi to get close enough. It was a little noisy from the cars on the street (view to the city). Breakfast was normal, varied, there was strawberries, cherry, apricots in the middle of May. But the eggs and casca were finished. We had a hard time to set up the TV, asked for help to staff. The air conditioner worked .good.bassnine good, new.
Very Good
24 reviews
8.4/10
Price from
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per night
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9.2/10
Great
Our stay at this hotel was, overall, a pleasant experience. The property itself boasts an exotic charm, with a design that feels both inviting and unique. The hotel was impeccably clean, and the attention to detail in maintaining the premises was evident. Breakfast was a highlight, offering a rich and diverse selection that included an array of local dishes and traditional sweets—a perfect way to start the day immersed in the local culture. The service at the restaurant was warm and attentive. Special praise goes to the young waiter who welcomed us with a friendly demeanor when we arrived early in the morning, straight from the airport. His hospitality set a positive tone for our stay. The SPA and swimming pool facilities were well-maintained, providing a relaxing escape. However, the water in the pool was colder than expected, which slightly detracted from the overall experience. Regarding the room, or more accurately, rooms, they were consistently clean and tidy. Unfortunately, we encountered an issue with the air conditioning in the first room assigned to us—the heating wasn’t functioning properly. After enduring three hours in an uncomfortably cold room, we informed the reception. The staff responded promptly and professionally, showing us three alternative rooms while sincerely apologizing for the inconvenience. One was of the same category (Classic room), while the other two were Superior rooms, offering more space and better views. We appreciated the opportunity to upgrade and chose one of the Superior rooms. However, when it came to preparing the new room—specifically rearranging the twin beds into a king-size configuration—the housekeeping staff seemed less accommodating. Their attitude was noticeably negative, which was disappointing given the otherwise high level of service throughout the hotel. Despite this hiccup, our stay was enjoyable. The hotel's location is slightly removed from the city center, but it’s easily accessible either by a 15-20 minute walk or a very affordable taxi ride. In summary, while there were a few minor setbacks, the hotel offered a comfortable and memorable stay, with standout service in the restaurant and thoughtful amenities throughout. PS please change the slippers as they are cheap and uncomfortable.
Was such a beautiful place to stay stay if you want to stay near the old city and I loved it. The staff are very helpful and kind and one of the staff let me check in two hours since I arrived a bit earlier. That’s the hotel has really nice ambience to eat and all of the amenities and facilities that come with it are exceptional as well. I thoroughly enjoyed my stay and I would love to stay here, and I highly recommend anyone looking for a place to stay close to the old city to choose this place
Excellent stay. Our location so close to the Center which is so historic. The lady receptionist was extremely helpful in booking our bus tickets and calling taxi. Without her we would have been stranded. Breakfast is excellent. Clean. We had a very good but short stay.
Advantages: 1. Excellent location, approximately a 15-minute walk from Registan Square. 2. Good front desk service; the staff at the front desk helped with luggage up and down the stairs even though there's no elevator. 3. There's a viewing platform on the third floor, a good place to relax and have tea, suitable for leisure travelers. Disadvantages: 1. Room types are not standard; there are both large and small double rooms, so early check-in allows for better selection. When no rooms were available, I was given a triple room, which was spacious, but the bed was very narrow, estimated to be about 0.8 meters wide. 2. There's no POS machine at the front desk; credit cards cannot be used for payment, and the original deposit cannot be deducted; only cash payment is accepted.
We arrived at this hotel on the evening of March 4th and were greeted wonderfully. They even upgraded our room for us, a special thank you. The room was very clean and tidy, free of any odors, and the standard was commensurate with the price. The receptionists were responsive to all reviews and were very helpful. I think this hotel is one of the best in Bukhara. I recommend it to all travelers.
The family room is a spacious two-bedroom suite. There's ample parking, perfect for those driving. There's also a small garden on the first floor. Many European and Chinese tour groups choose this hotel.
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