Romantic Hotels in Shanghai, China

I cannot rave enough about this hotel. From start to finish everything about my stay here was incredible. Thank you Xiao Wu and Xiao Ting for making this stay great. Xiao Wu especially was lovely. He created a kind, warm, and professional first impression of the hotel. The room itself was unlike any I've ever stayed in which is why I chose it. Often pictures do not live up to the reality, but I feel like this room surpassed it. Another poster mentioned the costumes, which were indeed a cute touch. However, what stood out to me were the other small, but meaningful touches. There were bath salts near the bath which also had artificial rose petals and an eye steam mask on the sink. The bed was also strewn with petals without me having to especially request any of it. It really meant to the spa/romantic escape atmosphere. There was also a tub cover and toilet seat cover for sanitary use and floor towels for both the shower and the tub for safety. Five Senses: This room appealed to all of them. Touch: The bath towels themselves were the softest I've ever had at a hotel as was the robe. It wasn't the usual rough, abrasive texture. I don't know what they use differently their laundry, but it works!! The bed was also super comfortable Hearing: I don't know if it was because of the location of the room or the way the room is designed, but it was also the quietest stay I have ever had in a hotel. I didn't hear a peep from my neighbors. Even if I had, I could have used the thoughtfully included ear plugs. Smell: I'm not sure what the fragrance was, but the room smelled incredible. No smoke. No mildew. No bleach. Not overwhelming perfumed either. The scent was subtle but unmistakable and soothing. Sight: Aesthetically pleasing in every way. A serene retreat from the sun, the heat, the busyness, and the bleakness and sterility of the city. The the many textures appealed not only to the hands, but to the eyes. Taste: Water, tea (with real leaves and tea set), coffee, and soda are in the room. I was also offered some delicious cherry tomatoes to snack on when I checked in. I could continue, but I've gone on long enough!! 😅 TLDR; Well worth the time, money, and an extended stay. Wonderful staff. Clean, aesthetically pleasing room with many comforts and amenities. Would highly recommend and definitely visit again.

The hotel is very close to metro, very clean, and staff of front table are very friendly and helpful, they upgrade my room when arrival. The location is surrounding with a lot of eating areas only steps away. I recommend it and will be back again.

The main aim of my trip was to visit Disneyland, and this place is lovely. The location is near Disney, so you can stay affordably, and the room is extremely spacious. They even included a small play slide for my child to play while in the room. There is also a larger play area, and my child thoroughly enjoyed it. I've included a picture of my complimentary breakfast which was decent and quite a lot There is on-site laundry, which is a godsend. The customer service was responsive as well. Some gripes was that as I came during the colder season, they had centralized heating; thus, the room was very warm. However the prompt customer service provided us a fan to tide us over. Thankful to them. Maybe another gripe would be the lack of malls nearby if you need to purchase stuff. There's only a small minimart opposite, but you can order items to the hotel, no issue. I will recommend my friends to come here, as well as come back for my future Shanghai trips.

The room had excellent natural light, was very spacious, and the overall environment was great. The lobby featured a high-tech air purifier, which looked quite impressive. They offered free washing machines and dryers, which was incredibly convenient – I could wear my sweaty clothes again the same day. The facilities were comprehensive. The hotel staff provided exceptional service; when I had to go out while my laundry was washing, the front desk even helped me dry my clothes, which was a truly thoughtful gesture. The room rate wasn't high, offering excellent value for money. I would definitely stay here again if I have the chance.

Overall, my stay at the Shanghai Plaza Family Hotel was quite good. The location is very convenient, not far from the shopping district, making it easy to get around by taxi or subway. The room was spotlessly clean, the environment was quiet and peaceful, and the bed was comfortable. The staff were very friendly and always helped resolve any issues promptly. For Shanghai, the value for money is pretty solid. I'm very satisfied overall.

I recently stayed at this hotel for a five-day business and leisure trip to Shanghai, and it easily exceeded all my expectations in every key aspect, especially its unbeatable location and the exceptional front desk service that made my whole stay warm and hassle-free from start to finish.[Coffee][Coffee] First and foremost, the hotel’s location is absolutely perfect for anyone visiting the city. It is situated in a prime downtown area within walking distance of iconic landmarks, bustling commercial streets, and convenient public transportation. Metro stations are just a few minutes’ walk away, making it incredibly easy to explore major attractions, business districts, and local dining spots without worrying about long commutes or heavy traffic. For travelers who want to balance sightseeing, work, and relaxation, this central location saves plenty of time and energy, and the quiet surrounding environment ensures a peaceful rest after a busy day out, with no noisy disturbances at night. What truly impressed me most was the thoughtful, professional, and warm front desk service throughout my stay. Every staff member I encountered was friendly, attentive, and highly efficient, greeting guests with sincere smiles and patiently answering all kinds of inquiries. From my smooth and quick check-in process with no unnecessary waiting, to proactive suggestions for local attractions, dining recommendations, and travel routes tailored to my needs, the team went above and beyond to make me feel welcome and valued. They handled my special requests promptly and carefully, always maintaining a polite and patient attitude even during peak check-in hours. Unlike many hotels where front desk staff feel rushed or distant, here the team balances professionalism with genuine hospitality, making guests feel like they are being cared for by reliable friends rather than just served by employees. The overall accommodation experience was comfortable and satisfying, with clean, well-maintained rooms and quiet, cozy atmosphere that guaranteed a good night’s sleep. But what will make me choose this hotel again on my next visit is its unrivaled convenient location and the heartfelt, high-quality front desk service that sets it apart from other hotels in the area. This is truly a home away from home in the city, and I cannot recommend it highly enough to business travelers, tourists, and anyone looking for a reliable, comfortable, and warmly hosted stay. It is without a doubt one of the best hotel experiences I have had in a long time

This hotel is excellent! Pros: 1. The entire staff, from the front desk and housekeepers to the concierge and doormen, were incredibly kind, warm, and professional. However, it seemed like they were severely understaffed. I personally witnessed five groups queuing to check in at night with only one front desk agent. They were clearly overwhelmed. 2. The room was spacious, the bathtub was very comfortable, and the water pressure was great. 3. The location is very convenient for both taxis and the subway. Just a heads-up for those with luggage: the nearest subway entrance doesn't have an escalator or elevator. Cons: 1. There were some minor cleanliness issues. A housekeeper left someone else's soap in my room. 2. The curtains didn't reach the floor, so I was woken up by the sunlight in the morning. 3. While the Wi-Fi was usable and fine for Tencent Meeting, it wasn't as fast or reliable as I would have liked.

The Hotel is Neat, Recomended for you who want to go to disneyland shanghai, It is Closed. The service is good and free shuttle bus to disney town and airport is a PLUS. Room Cleaning everyday when we leave, the room is neat after we come back. Deep sleep in here around is just super Quiet. Our backyard is just full of peppermint leaves thou super Love. If you travel to Town this area is just super far away and didi XL premium cost more than Rmb 200 for one way. The washer area is good then yoi can hang your clothes in the hanger area or Dryer available too… my Daughter like to stay here so much. Definetely will come back again!!! Don’t forget to buy it with breakfast.

Absolutely loved this hotel. We arrived very early in the morning from our flight and as our room was ready, they allowed us to check in early with no extra charge. The room was cleaned every day with fresh towels provided. We even had a massage chair in the room which was unexpected. The shower was amazing, hot water and great pressure. The bed was comfortable. For the price and location, I’d highly recommend this hotel.

Had a great stay here. The environment was lovely, and I was even welcomed by a few birds when I checked in, which added a nice touch. The bed and pillows were very comfortable, with two pillow options provided, and the room felt cozy overall. The hotel is conveniently near the train station (~200m away), and the staff were very helpful in locating my parcels (Taobao) after a delivery was left in an unusual spot. They actually have a parcel delivery corner in this hotel :) Breakfast was decent, though it became a little repetitive over a 5-night stay, but there are also a few breakfast options nearby if you prefer eating outside. I would say 3-day hotel breakfast is sufficient unless I am in a hurry. Although the hotel name includes “Xintiandi,” it is actually around 1.5 km from the main Xintiandi area. Still, it is a good option if you prefer staying somewhere quieter while remaining close to public transport. I also enjoyed the nearby Lu One mall, which is worth checking out if you have time.