Romantic Hotels in Shanghai, China

This hotel in Shanghai truly made my trip! From the moment I stepped into the lobby, I felt completely at ease. The concierge, a really great guy, saw me struggling with two large suitcases and immediately offered to help. He was quick and efficient, guiding me all the way to the front desk and even giving a detailed introduction to the hotel facilities and nearby attractions. He was as welcoming as an old friend. After checking in, I was even more surprised by the room—it was impeccably clean and tidy. The bedding was spotless white, and the bathroom had a well-designed wet/dry separation, with no water stains or strange smells. It felt so comfortable and reassuring to stay there. The hotel's location is absolutely fantastic! It's just a few minutes' walk to Nanjing Road East, making shopping, dining, and exploring incredibly convenient. The robot delivery service was the most interesting part; shortly after ordering, I received a cute voice notification. The robot navigated precisely, and the pick-up process was simple and hygienic—both novel and practical, offering a full dose of tech-savvy fun. My entire stay was excellent. The staff, whether encountered in the hallway or when asking questions, always responded enthusiastically. The service was attentive without being intrusive. The room was clean, the location was superb, the service was thoughtful, and the facilities were modern.

The room was great! Initially, there was a strange smell, and when I reported it to the staff, they promptly moved us to a new room the very next day. Their attitude was super friendly! Every time we entered, someone greeted us warmly, and the front desk ladies were also very enthusiastic and responsible. The hotel's location is excellent and very convenient, right across from Yu Garden, just a few minutes' walk away. They even have robots to deliver food ordered through takeout, which is a nice touch. On the day we checked out, the hotel security guard helped us with our luggage, which I really appreciated. The overall experience was fantastic and lived up to my expectations for Shanghai. Thank you! 😊 First round of minibar: The orange soda was delicious, I loved it. Travel photography: The photos turned out great, it's a worthwhile experience to try.

The hotel's reservation department provided truly terrible service! Because my child had an exam, I called the reservation department in advance to request a quieter room and paid for an upgrade. The lady from reservations told me over the phone that they would arrange a corner room near the elevator, but she didn't mention it was a connecting room. After checking in, we constantly smelled smoke, and the door offered no soundproofing whatsoever. Besides being near the guest elevator, it was even closer to the service elevator lobby, so there was constant cleaning noise during the day (the cleaning staff were great, very friendly and hardworking, no issues with them). The window handle in the room was broken – what was the point of upgrading if it's no different from the non-upgraded room type with a sealed window?!

2nd time stay at this hotel and as always, it has clean & spacious room, just in the middle of Nanjing Lu Pedestrian Street so many shops, eatery & malls just outside the hotel. It has free washing machine & dryer to use. Easy to find many kinds of food around the hotel, mini supermarket just beside the hotel, friendly staffs and comfortable beds. Need to note that this hotel might has some few stairs to reach some rooms, so for elderly, make sure to inform them and request rooms to reach without stairs. Overall, a good and recommended hotel to stay in Shanghai.

Very good , Don’t really speak english but can communicate via phone so it’s okay . Very happy to help all the time , very kind and very nice / polite. Mia and the rest of the staff and very helpful. They have helped me move i came , and made the stay very pleasant. I stayed in the cave room which was very nice , the cleaner came in every day even if i put do not disturb and just made the the bed and refreshed the towels. The location is nice there is lots of food - burger king , pizza hut and local foods . It’s a bit far from the city centre about a 35/45 min drive which is 9-12 pounds The cleaning was good but a dusty on the floor maybe because of the cave . Over all i loved it would definitely stay again . All staff are nice and willing to try to help or help if they can ! Never had an issue ( except my parcel which they tried ) other than that AMAZING! The laundry service is also AMAZING .

When I checked in, I asked for a higher floor, and the front desk upgraded my room to the top floor without hesitation, which was great! 👍 I was pleasantly surprised to find that the room had a view of the Huangpu River after I checked in. The room also had a huge bathtub and was very spacious. I have two suggestions: the air conditioning wasn't very effective, and the duvet was a bit thin. Also, the outlet near the sink was broken, so I couldn't use the hairdryer there and had to plug it in by the TV instead.

The hotel’s location is excellent, with plenty of food options and restaurants nearby. Shopping is very convenient, and it’s within walking distance of the Bund and East Nanjing Road. The room was clean, nice pillows, comfortable bed and the staff were incredibly accommodating. We were even given a complimentary room upgrade. I would definitely recommend this hotel for a quick trip to Shanghai, and we’ve found our go-to place to stay whenever we return—whether for a weekend or a longer visit. Thank you!

My nth time in Shanghai, and this time I really wanted a river-view room, so I chose the Kempinski, and it was a great experience! Waking up and opening the curtains to see the Huangpu River truly made this northerner very happy. It's right across from the Bund, next to the 'Three Piece Set' (Lujiazui skyscrapers), so the location is excellent and convenient. **Facilities**: The hotel's overall decor is decent, and the bathroom is really impressive. The shower, toilet, and sink areas are all separate and very spacious. **Service**: I was quite surprised that when I called the front desk and room service in the evening, no one answered… Also, I had to go downstairs to pick up my takeout myself, and there wasn't even a robot, which was also pretty shocking…

This hotel offers a classic Japanese hot spring experience. If you book the two-day package, you can enjoy free access to the hot springs throughout your stay. The service is very enthusiastic, and they even offer complimentary transfers to Pudong Airport and Disneyland. The hot spring facilities are numerous and beautifully decorated, with the outdoor springs being particularly distinctive! Overall, it offers great value for money and a very pleasant experience!

This was my first stay at Hotel Jumbo, and it truly offered a refined urban living experience. The room layout was elegant, with soft lighting and excellent soundproofing. The bedding conformed perfectly to my body, ensuring a deep and peaceful sleep. The service was subtle yet precise, always just right. A special thank you to the server, Xiao Tian Ke Ke, whose professional and genuine service left a lasting impression.