Extremely satisfied! It's right next to the JR station, very warm inside, and super conveniently located in the heart of the main street. Downstairs, there's a convenience store and Hakodate specialty shops, which is incredibly handy. Highly recommend! Check-in and check-out were also super fast. The breakfast is amazing – if you buy it, I suggest leaving plenty of time to enjoy it slowly. The view from the window is also fantastic.
Great location, very close to JR, and you can even walk to most attractions. On the way from JR to the hotel, you pass through a morning market where you can get really affordable crab. The room offers direct sea views, which is beautiful. The hotel's hot spring bath is a bit small, though.
Modern classic hotel with high class interior design.
Service was good. Attentive staff who tried to communicate using the translator device.
Shower cap is not provided, otherwise the amenities provided are essential & necessary for a comfortable stay.
Pyjamas are provided too.
It was stuffy in the middle of night, so we informed front desk. Not long after, the service staff came up with a portable fan & opened our window a little.
Buffet breakfast was a delicious spread.
Location - conveniently located between Odori & Sapporo stations.
Beautiful hotel with a moor onsen spa and sauna. However it is a 15-min walk from the station and shuttle service is limited. Lots of weddings and royal visit at this resort. Twin Room is spacious and comfortable. Walking distance to M fast food chain next door and Aeon shopping nearby. I would highly recommend it.
It was my first time in hokkaido. I originally booked first 2 nights for staying in sapporo before I go to another city. And then came back to sapporo to stay here for last one night in hokkaido. Staff were friendly and helpful. I asked them for keeping my luggage at the day I leave to another city so I can travel freely, and they didn’t hesitate to help me.
But what impressed me the most was that I experienced an earthquake while staying here. The hotel has excellent guest care. The staff are kind and helped open the restaurant and provided drinks while guests waited for security checks. And the next day when the train to another city was suspended due to the earthquake, I walked back to the hotel feeling hopeless at 7:00AM. I decided to book the room for an extra night and I told staff about my bad situation. And then surprisingly, without asking, they hurry check condition of the room and allow me to rest early before check-in time.
I booked 2 different types of room and they are both comfy, very clean, and clearly well-maintained. I really like the scent of shower gel and liquid hand soap (I guess it’s the brand POLA. I see many hotels in Japan use this brand. Love it!)
Extremely close to Hakodate JR Station, just 100 meters from the exit. The room size was perfect, and from the window, I could see the sea and mountains in the distance. While the hotel facilities aren't new, they are clean and comfortable, which is a major plus. It's very convenient to walk to the Kanemori Red Brick Warehouses, Hachiman-zaka Slope, and Mount Hakodate from the hotel, taking about fifteen minutes. The hotel breakfast was excellent, with fresh salmon and sweet shrimp, allowing you to make your own seafood donburi. There's also a Merring coffee machine. Downstairs, there's a large drugstore, but since I was heading to Osaka next, I didn't stock up there. It snowed for two days in Hakodate, and the Christmas tree lighting ceremony on the sea, set against the fireworks, was perfectly romantic 💯
I’m really glad I booked this hotel — it did not disappoint at all. We stayed in a triple room, which was spacious and well-organized. We also booked another room for two people; it was smaller but still very private and comfortable.
The hotel has both a public onsen and private onsens. There are three private onsen rooms available, and they operate on a first-come, first-served basis with no reservations needed. The staff explained everything clearly when we checked in.
There were also snacks and massage chairs available for guests to relax, which was a lovely touch. The price was very reasonable, and there are many restaurants in the area that stay open late, which was very convenient.
Highly recommended — I loved this place!
We had a wonderful stay at Cross Sapporo. One night we asked for heating up the bento food we had from outside. The staff helped warm up the food upon request. And the food temperature was just nice for consumption. Hotel design and space is family friendly. Highly recommended for family for those looking to stay near train stn and within shopping district.
I booked this ryokan last minute because I had to cancel my Hakodate trip due to the earthquake and tsunami warning. It turned out to be the best possible alternative! I really loved two things about this place: the incredible Onsen and the prime location. The onsen is, without a doubt, the biggest I've tried in Japan, with more than seven beautifully maintained indoor and outdoor pools. One major plus is that the baths are open for extremely long hours—from 5 AM until 1 AM. If you have a change of plans or delays due to weather, you can always head to the onsen to fully relax and unwind. If you go just before sunset, you can even see a spectacular view of Hell Valley from the onsen.
The location couldn't be better; it's just minutes away from Hell Valley. I highly recommend going at night for an evening stroll to experience the ”Path of Demon Fire”—it’s basically a path lit up with small lanterns, creating a really unique and spooky vibe. The hotel also offers a discounted price and provides a free shuttle to the Bear Park—a definite must-go, especially with all the snow!
I booked a high-floor twin room (two 1.05m beds pushed together), and they gave me room 711, which was listed on the platform. Being on a high floor, it didn't affect my photos. I'm a bit curious if all Ctrip bookings are allocated to rooms on the upper floors of the platform. The check-in service was decent; they offered small drinks and cookies. I checked in using the machine and received two key cards and breakfast vouchers. The view from breakfast was excellent, and dinner was even better than breakfast. I had to leave early the next day and caught a glimpse of Mount Yotei during breakfast. I went back to the hotel to take a few more pictures but didn't have time to experience the private onsen! However, I did visit the public bath and the rooftop outdoor pool. Since it was the off-season, I had the entire onsen to myself at night. Other aspects were just okay; the hotel wasn't particularly clean, and showering in the room wasn't very comfortable.
Great
1279 reviews
9.3/10
Price from
AED 1,355
per night
Check availability
See All Romantic Hotels in Hokkaido
Recent Reviews for Hokkaido Hotels
See all
9.1/10
Great
皓皓皓好荡荡荡漾This is lover hotel clean and good to sleep the toilet and washroom is separate far ,go out need to put key at frontdesk and the breakfast is only cup noodle but stay feeling ok good
GGuest UserI was extremely satisfied. Free parking and breakfast were provided, and the room was the largest I've stayed in. Unfortunately, there's no elevator, only stairs, so I had to carry two suitcases to the reception desk when checking in. What made my stay even more memorable was that I forgot to use the IQos heating device in the bathroom. I'll try my luck next time and see if I can find it. 😅🤣
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 1,500,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.