Hotels With Spa in Shanghai, China

The hotel restaurant's food was delicious, and the average cost per person was reasonable. Our family really enjoyed the meal. They even have private rooms on the second floor. Check-in at the front desk was super fast; it felt like I handed over my ID and immediately got my room card. Thumbs up!

This time I stayed in Lujiazui for the convenience of dining and travel. Among similar room types, the value for money was high, especially since we needed a suite with family. After consulting the hotel in advance, we chose the Pujiang Building (old building) based on our personal needs. You can see the river from there, although the suite's view was a bit lacking. However, the swimming pool on the fourth floor and the executive lounge both offered excellent views. The new building overlooks the 'Three Piece Set' (referring to the three iconic skyscrapers), but I personally prefer the style of the old building. Both buildings have takeaway lockers downstairs, which is very convenient. The New Year's desserts were both beautiful and delicious, and the staff provided a lot of assistance. The room was very comfortable, allowing us to sleep in until we naturally woke up... We didn't leave until the afternoon. Whenever I stay in Lujiazui, I'll choose this place.

I brought my grandson to Shanghai and we stayed at the Grand Hyatt Jin Mao for two nights. It was excellent value for money! The front desk staff gave us a room on the 77th floor and also included executive lounge access for meals. We could have used the 83rd-floor lounge from 6:30 AM to 8 PM daily, though we were out sightseeing most of the time and didn't get to eat there. The views from the 77th floor were absolutely stunning, especially at night, with the Oriental Pearl TV Tower and Shanghai Tower right before our eyes. Getting around was super convenient too, with Metro Line 14 right downstairs. With such a great location and amazing hotel service, I'll definitely be staying at the Grand Hyatt Jin Mao again if I get the chance.

I booked this hotel by chance and I'm really satisfied. The check-in experience was incredibly smooth and rich, with all staff members being very proactive and service-oriented. As soon as I arrived, one staff member took my luggage, while another immediately offered tea. Everything felt very organized and efficient. Staff also proactively asked if I was going to Disneyland and introduced the hotel's services, which was a very thoughtful touch. The room rates are also very reasonable and a good value. The room fee even includes supper and breakfast. The breakfast is a Western and Chinese buffet with a wide variety of choices – wontons, noodles, congee, and even many types of condiments for the congee, as well as stir-fries, cold dishes, and a good selection of bread. The variety is extensive, and the food tastes delicious. You can tell the chef is very considerate in catering to guests' different tastes. Their 'late-night bowl of noodles' is essentially the evening supper, offering wontons, noodles, and congee. Although the variety isn't huge, it was perfectly sufficient for us in the evening. My digestive system isn't great, so a bowl of congee with some small dishes and wontons at night was truly wonderful and very satisfying. The pricing is also very reasonable. I heard from the staff that there's also a shuttle service to Disneyland and Zhoupu Metro Station, which is fantastic. This makes getting around incredibly convenient and it's perfect for families with children, as there's a kids' play area in the lobby. It's really great, offers excellent value for money, and is highly recommended.

I chose this hotel for my business trip to Shanghai because it was relatively close to my meeting location. It exceeded my expectations! The transportation is convenient, being close to the subway station, and the room was comfortable, clean, and tidy. I urgently needed to print some drawings, and the front desk staff patiently helped me find a print shop. I was really touched! 😹

This stay far exceeded my expectations; it absolutely deserves a full five-star rating! Both the service and cleanliness were top-notch, making for a truly comfortable and reassuring experience. The cleanliness was visibly impeccable: the bed in the room was neatly made with no strange odors, and the sheets and duvet covers were soft, skin-friendly, and stain-free. Desks and windowsills were spotless, and the bathroom's wet/dry separation was excellent, with a shiny, water-free counter and neatly arranged toiletries. There wasn't a speck of dust in any corner, showing how meticulously the daily cleaning is done. As for the service, it was incredibly thoughtful and attentive. From the moment I checked in, the front desk staff were warm and polite, and the check-in process was quick. They even proactively informed me about the hotel's facilities and local travel tips. During my stay, any requests I had were promptly addressed by customer service; items were delivered to my room quickly and considerately. The cleaning staff were meticulous daily, even asking if I needed items replaced – professionalism was evident in every detail. The hotel's public areas were also neat and orderly. Elevators were regularly disinfected, the lobby was clean and bright, and the lounge area was comfortable and tidy. Overall, the experience was excellent. Whether it was facility maintenance, service attitude, or hygiene standards, everything was flawless. The value for money is outstanding, making it suitable for both business trips and leisure travel. I've already recommended it to friends, and I will definitely choose this hotel first on my next visit. It's truly worth checking out!

Everything was perfect, from the front desk staff, garage and ground parking attendants, those issuing parking vouchers and inputting license plates, to the housekeeping on each floor, and the restaurant and executive lounge service teams—everyone was friendly, polite, and patient. During the day, doormen in European-style uniforms assisted with car drop-offs and luggage handling. The dining options were plentiful and of high quality. Both the hotel's interior and exterior, as well as the room condition, exceeded expectations. The suite was furnished to feel like a home, complete with various furniture and amenities. The executive lounge environment was also very elegant and comfortable, and the hotel is close to the ferry and cruise terminals. As a Bund hotel, it offers excellent value for money overall and is a perfect place to enjoy beautiful scenery, delicious food, and unwind.

Oh my goodness, this hotel is such great value for money! The entire complex is designed as a Chinese-style garden. It looks beautiful both day and night, but my friend and I arrived too late and left too early, so we didn't get to explore it much. Before we checked out, we mentioned wanting to look around, and a friendly young man (a 'xiaoshuaige' as we'd say!) offered to drive us around the grounds in a golf cart. He was super nice! He even explained the history and significance of each building and courtyard. Very impressive! The room was clean, the service was comprehensive, and the bed was really comfortable.

Great location!! You can walk to the bund within 7 minutes. The room size was ok with very comfortable bed. Everything was clean. Also have the heater in the room. We do enjoy the hotel breakfast, especially yoghurt; recommend! :) The hotel staff provided excellent service and were very helpful in every way. Special thanks to Mr. Max Ren, who speaks very good English and assisted us with great care. He gave us helpful recommendations and even helped arrange a car to the airport. We were very impressed with our stay. If we return to Shanghai, we will definitely stay here again ❤️

Excellent location and reasonable price. We received a free upgrade to a spacious Villa Suite. Unfortunately, the interior designer placed the bed directly in front of the TV, making it impossible to enjoy the beautiful view from bed. The bed was comfortable and soundproofing was good. Areas for improvement: - Breakfast: A wide selection, but the overall quality was poor. We tried both Western and Chinese dishes, and even the wontons were just passable. - The bread and pastries were unacceptable. - The room had an espresso machine, but no coffee capsules were provided, only drip coffee bags... - The sofa in the living area had a patch of different colored fabric. This slapdash repair contradicts the idea of quality service; the hotel should pay more attention to details (see photo). - There were no power outlets near the bed or at the desk.