Hotels With Spa in Shanghai, China

We chose this onsen hotel because we were going to Disneyland, and it unexpectedly enhanced our trip! After a long day at the park, coming back to soak in the hot spring was incredibly relaxing! The breakfast was extensive, the playground was great for kids, and the Disneyland shuttle service was very convenient! Highly recommend for anyone who enjoys hot springs or is planning a visit to the park!

The hotel is beautiful, and the rooms are clean, spacious, and very comfortable. The room rates are exceptionally affordable for the quality you get. The staff are very proactive and eager to help. There is a free shuttle service to Shanghai Disney Resort and Pudong International Airport. The Japanese restaurant on-site is excellent, and there is a minimart located near the hotel for any essentials you may need. If you’re looking for a hotel near Disney or the airport, I highly recommend this place.

Hello everyone! Mr. Li is back again! Time flies. Last time I stayed at Pudong Shangri-La for five nights in late April, and this time, I’m here with my family for two nights. First of all, the Christmas decorations inside and outside the hotel are absolutely beautiful. It's not a flashy kind of luxury, but rather a unique charm and romance that's characteristic of Shangri-La. Truly lovely. My car was parked in B1, and Manager Wang from the front office happened to be by the elevator. He's a very responsible leader and helped us with our luggage and check-in. It made us feel so welcome, truly like coming home. It's precisely because leaders like Manager Wang are at Shangri-La that even the somewhat dated hardware at Pudong Shangri-La doesn't seem to matter as much. Perhaps I'll keep choosing this place because of outstanding individuals like Manager Wang. The front desk staff, Xiao Guo, handled the entire check-in process courteously and professionally. Commendable. I won't say much about the room's hardware. It feels very familiar, but it is indeed a bit old. Two out of three power outlets weren't working too well. The hygiene was satisfactory as well, and all the aunties were very polite. However, I do have one complaint to report this time. It concerns a male employee in the soft-boiled egg and beef porridge area at the breakfast restaurant. My wife and I passed by this area around 10:30 AM on the 7th. This male employee was preparing the porridge. We asked him something, and he suddenly responded very rudely, saying, “Five minutes! Five minutes!” His tone was extremely impatient, and he didn't even look up or make eye contact with us. It felt very disrespectful and impolite. Why do we remember this male employee so vividly? Because he sometimes also appears in the omelet and egg roll area, and when we stayed here in April, it was also this same male employee. I remember clearly that his attitude was very poor and nasty then too. He frequently glares at guests, not just us, but other guests as well. I hope the hotel investigates this and takes serious action against this employee. Firing him would probably be best. I honestly find his presence upsetting; it seems like he truly dislikes his job. To give some inappropriate examples, Manager Wang from the front office is like an angel from heaven, while this male employee is like an emissary from hell… Also, the junior service staff in the restaurant are all very good and dedicated. Commendable. Today around 11:30 AM, I called concierge to ask for a cart to help with check-out. However, after waiting for about 15 minutes, no concierge staff showed up. My elderly parents and children couldn't wait any longer. My wife and I had to carry all our bags ourselves, which was quite difficult. This was also very disappointing. Perhaps they were very busy, which I understand. I reported the situation to the concierge, and a male concierge wearing glasses said they were busy and seemed willing to help me with the luggage, but his movements were just too slow, too slow. I really couldn't take it anymore, so I just said, 'Never mind, I'll do it myself.' This felt a bit incomprehensible... In the B1 parking lot, a Tesla was directly blocking the aisle, making it difficult for many guests to pass. Luggage and strollers couldn't get through normally. I hope the hotel can strengthen management in the parking area. The quality of some people is indeed very low nowadays, and this is particularly severe with the Tesla demographic. They're all somewhat abnormal individuals. Finally, I still want to commend Manager Wang Binran from the front office. His resolute and serious attitude, and the way he treats guests like family, are truly exceptional. I hope the hotel's senior management sees this message and gives Manager Wang the highest recognition, ideally a promotion and a raise. I believe this is the sentiment and request from me, a loyal guest, and many other guests!

I've stayed at the Grand Hyatt Jin Mao multiple times, and I truly love this hotel in Lujiazui! Even though it's an older hotel that's been open for many years, the rooms are exceptionally well-maintained and preserved; you can't see any signs of aging! The room amenities are comprehensive, and both the bedding and toiletries are excellent. The bath products are Balmain, which are really good! This time, Ivy, the guest experience ambassador at Jin Mao, proactively contacted me before my check-in to ask about my preferences and even upgraded me to a Club River View room. I'm so grateful for her thoughtful and meticulous service! The room directly faces the Lujiazui Financial Center, and with the river view, you can clearly see the Oriental Pearl Tower. Both the night view and the daytime scenery are absolutely stunning! The Executive Lounge's afternoon tea starts at noon, and while the selection isn't huge, the evening Happy Hour is truly fantastic. The food is abundant and delicious, and it lasts a long time, from 5 PM to 8 PM! I absolutely adore the hotel's breakfast buffet. Although I missed it on my first day back in China due to jet lag, on the second day, I spent a full two hours savoring the lavish breakfast! The breakfast is divided into Chinese and Western sections. Personally, I think the Western section has a better view as it faces the river and the Oriental Pearl Tower directly, but both Chinese and Western dishes are incredibly plentiful and taste great. The breakfast on the 56th floor was so good that I didn't even bother to check out the breakfast at the Club Lounge! The hotel's location is superb; not only is it in the heart of Lujiazui, but the subway station is also right on the B1 level. It's also very convenient to take a taxi to various attractions and shopping malls in Puxi! A special thank you to the concierge department this time. My suitcase broke during my last stay at Jin Mao a week ago, forcing me to buy a new one at a mall on Nanjing Road. Since I was rushing to go abroad at the time, I had to leave my old suitcase with the concierge. I only picked it up again from the concierge a week later after returning from my trip abroad. I'm truly grateful to the concierge staff! Both this stay and my previous one, the hotel was fully booked, and almost all the guests were foreigners, with very few domestic tourists. Yet, even with such tight room availability, the hotel still reserved my preferred room type for me, which I truly appreciate! Overall, I highly recommend staying at Grand Hyatt Jin Mao! The location is super convenient, making it easy to get anywhere. The rooms are clean, tidy, and refreshing, and the beautiful views are incredibly therapeutic. It's perfect for both relaxation and enjoying the scenery!

Our stay at the hotel was incredibly comfortable and satisfying. They provided complimentary bottled water and tea, as well as breakfast and a late-night snack, which was a really nice touch and excellent value for money. The room itself was very cozy and spotlessly clean. We were able to leave our luggage at the front desk for free storage and pick it up later in the evening, which was a huge convenience. The food was delicious and very fresh, with dishes being replaced regularly. The service was exceptional; the staff proactively helped with our luggage, and they even offered a dedicated shuttle service to Disneyland, with very thoughtful and well-scheduled timings. We had a fantastic stay and I would definitely recommend this hotel to my friends. It's truly excellent, and parking is also very convenient.

I didn’t get my original request due to a mix up but they were friendly to help me out. The staffs don’t speak English lot but they are patient and you can use translate app to communicate. They have free laundry room in the basement and a massage parlor open late. Super convenient, next to family mart store, near the station and right by Yu Garden. They even tucked in my travel buddy friend when they made the beds

This stay was absolutely fantastic! The hotel's location is superb, right next to the subway station and a bustling commercial area, making travel and shopping incredibly convenient. The room was spacious and bright, with a simple yet elegant decor. Housekeeping was impeccable, with no dust or odd smells even in the corners. The bedding was soft and comfortable, and the soundproofing was excellent, ensuring a wonderful night's sleep. The staff were very welcoming and efficient with both check-in and check-out, even offering thoughtful local recommendations. The facilities were complete, and the toiletries were high quality. Overall, it offered incredible value for money. I've already recommended it to my friends and will definitely stay here again next time!

Had a really comfortable stay this time. The location is super convenient, close to the subway exit, and there are small restaurants and convenience stores nearby, making getting around and dining hassle-free. The front desk lady was very friendly, check-in was quick, and she thoughtfully gave us tips about the area. The room was clean with no strange odors, and the bathroom didn't have any standing water. The mattress was just right, not too soft or too hard, and the curtains blocked out the light well, so I slept soundly. There were enough charging ports, the Wi-Fi was stable and fast, and there were plenty of TV channels; all the facilities were easy to use. They even gave us a small gift when we checked out. It offers great value for money, and I'll definitely come back next time. I recommend it to anyone who wants a convenient stay and a good night's sleep.

Staying at the Heye Hotel on a high floor offers a view of the Huangpu River, and they even provided tickets for the Oriental Pearl TV Tower's two spheres. My mom and I had a great time! For this value for money, you won't find anything better in Lujiazui. The bar on the 30th floor also offers a view of the Oriental Pearl Tower – I wish I had known sooner! I'd definitely come back again; I'm very satisfied. Those two tickets for the spheres were such a great deal. The breakfast was good. Each stay includes two tickets to the spheres for sightseeing: perfect!

The room was spotless, and the service was incredibly thoughtful, with great attention to detail. It was quiet and undisturbed, yet you could still feel the warmth of their hospitality. For example, they provided bath bags and bath salts, and in the evenings, there was a complimentary white fungus soup for a late-night dessert. The gardens are exceptionally beautiful; they're not just a quick setup but clearly built with time, resources, and cost in mind, creating a real sense of ambiance with seasonal flowers. The main building, Mudan Building (Peony Building), is grand and opulent, and everything works together, like the Jingui Building (Golden Osmanthus Building) and Yulan Building (Magnolia Building). I wonder if the designer intended to evoke the meaning of 'gold and jade filling the hall' (a Chinese idiom for wealth and prosperity). Either way, it was an incredibly satisfying trip!