Posted on Aug 11, 2026|Two Queen Room with Charles River view
XiaojingMM
The Westin Hotel boasts an excellent location. We booked a river-view room, offering a fantastic panorama of the Charles River and its two bridges, often dotted with sailboats. There are supermarkets of varying sizes right next to the hotel. I also highly recommend visiting the Boston Public Library; you don't need any ID to enter, and you can just grab a book and zone out under a green lamp. The room was spacious and comfortable, and it was the only hotel on this US trip that actually used a duvet cover instead of just two sheets, which made it much cozier. However, I felt both the pillows and duvet weren't down-filled; they seemed more like synthetic fiber, which felt a bit mismatched for a hotel of this caliber. Everything else was fine. Remember to use your daily $20 credit at the small supermarket next to the front desk on the second floor. Also, Wi-Fi is free because it's tied to a destination fee, so no need to worry about that.
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Price per night from:PLN 946
Posted on Jun 30, 2025|Studio Suite
Chan CharlotteIt’s a beautiful hotel. Room is nice and comfy. Location is perfect.
However, service is terrible. Like a 3-star hotel.
When we arrived, there was no doorman at the door to help with luggages. After a 24-hour door to door travel, we had to carry our luggages up and still no one offered help.
Housekeeping was not a 5-star ranking standard. Bedsheets were not changed even on the 5th night I stayed.
From day 2, we have to call front desk to replenish water everyday. If u don’t call, no water is replenish.
A request of a kettle took 30 mins.
We ordered a few packages from Amazon and Target, took them two whole days to check where are the packages. Called front desk 3 times, went down to talk face to face with front desk 2 times. Finally they found it and brought it to the room.
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Price per night from:PLN 2,687
Posted on Sep 3, 2025
Guest User
Location was perfect, quincy food market next door. Plenty of good restaurants around. Walking distance to little Italy and state house to follow freedom trail. In terms of the Hotel, gym is small, only few machines in so you need to time it well to use it if you don't want go share it with others. Room was big, dated. Our room smelt, we could not establish why. Also we could not open our balcony door to get fresh air. We spoke to the reception and they offered to sent someone but nobody showed up. We pulled up with the smell by using AC. However without fresh air we struggled to sleep as was either got to hot or to cold. Bed was big and comfortable. Room was cleaned every day, bed was done, fresh towels and toiletries change every day. Fridge in our room was broken so we could not use it to store cold water. Staff overall was very nice. They have suitcase storage which made things easy. We had our flight in the evening and full day go still enjoy Boston. Check out is at 12 which leaves you with plenty of time in the morning if you wish go have slow morning.
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Price per night from:PLN 687
Posted on Dec 13, 2025|Premier King Room
Guest UserThe room was elegant, tastefully decorated, spacious, and well-equipped. The cleanliness was excellent, and the hardware exceeded expectations. However, one lady at the front desk had a very poor attitude; she seemed to look down on people, almost to the point of discrimination.
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Price per night from:PLN 1,163
Posted on Jan 13, 2025|Deluxe King Room
Kangle001Very nice hotel, the guy at the front desk is from Shanghai, very professional and handsome. He took the initiative to help order lunch. The afternoon tea on the first floor is very good. I made an appointment with friends to have afternoon tea together. It feels similar to the Peninsula Shanghai. I didn't read the menu carefully and ordered an ice cream. Ahaha, in the end, the whole afternoon tea was not charged. I'm really sorry.
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Price per night from:PLN 2,667
Posted on Jul 5, 2026|Two Queen Room
Guest UserThe room was very clean and comfortable, and it was super convenient for getting around. The environment was great, and the staff were very professional and enthusiastic, always providing prompt replies to questions and phone messages. I'll definitely stay here again.
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Price per night from:PLN 524
Posted on Jun 23, 2025|King Bed Studio
Guest UserThe hotel has a great location with plenty of restaurants nearby and is convenient for getting around. Parking can be booked in advance at nearby parking lots; the hotel charges 70, but you can come and go freely. The room is dark, with a kitchen and tableware, but the facilities are outdated. The refrigerator is particularly noisy, and combined with the air conditioner compressor right outside the window, there's low-frequency noise all night. Those sensitive to noise should be cautious… The sofa bed is old, makes noise, and the springs have lost their elasticity, making it very uncomfortable to sleep on. The bathroom has a separate shower and toilet, but the toilet seat is loose. The shower faucet doesn't close properly and leaks all night.
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Price per night from:PLN 1,150
Posted on Sep 16, 2025
Guest User
Overall a good experience for a pricey hotel in Boston. I think they are all quite expensive. Nice hotel and staff. Food and bar good. Liked the “free” tea/coffee, water and snacks, and rooftop pool and bar. I think that’s why they charge an amenity fee. No smoking at the rooftop pool/bar which was a pain. They should set aside a small corner for smokers as it’s outside after all.
I think the bathroom/shower facilities could be updated. The functioning of it seemed outdated and tricky to work. We only had a trickle of cold water coming out of our sink tap which was annoying.
Overall though a good experience for our 3 nights in Boston.
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Price per night from:PLN 1,017
Posted on May 25, 2026
raindrop098Stayed at Hilton Boston Park Plaza during our Boston trip and really enjoyed the excellent location — very convenient to Boston Common, Public Garden, Quincy Market, and many restaurants. The hotel has a beautiful historic charm while still feeling modern and comfortable. Rooms were clean and beds comfortable. Staff were friendly and helpful throughout our stay. Great choice for tourists visiting Boston!
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Price per night from:PLN 784
Posted on Feb 8, 2026|Two Room King Suite
HemantDMy last stay 3 weeks ago was excellent. But last night the room was freezing cold. 65 F . Out side was 5 F.
The man on front desk was not polite. Changed the room from 326 to 832 with same temp. Sent a van driver to check the problem. And said he cannot do anything more. There was no engineering staff.
Very unhappy with this uncomfortable night. Travellers, please be careful.
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Price per night from:PLN 617