Trip.com Flight Cancellation Guide: Steps, Fees & Refunds

Trip.com Guide: How to Get a Refund on Your Flight

Step 1: Open the Trip.com app and find the flight you want to cancel.

On your phone, open the Trip.com app and log in to the account for the flight you want to cancel. Tap “My Trips,” then “All Orders.” Find the flight booking that’s already been ticketed (paid), and tap “Manage My Order.”

Step 2: Cancel in "Manage My Bookings"

Once you're in, you'll find the "Cancel Order" button.

Step 3: Review the details of your order cancellation

Take a moment to review your itinerary and traveler names. If you purchased any insurance products, make sure to check the Refund option for them as well. Then confirm the amount that will be deducted and the amount you can get back, and click "Next".

Step 4: Submit your Trip.com flight ticket refund request and wait for your refund

Once you’ve double-checked that the flight cancellation details and refund amount are correct, submit the “Refund Request” and you’re all set. Please note that Trip.com applies a processing fee, so the refund won’t be for the full amount. If you’re canceling due to a flight schedule change, you can receive a full refund, but the final outcome depends on the airline’s policy. For more information, please see the Trip.com FAQ.

Once your Trip.com flight refund is approved, the funds will be returned to your original payment account. Processing times vary by bank or payment provider, so we appreciate your patience!

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