Important reminder: The hotel room had absolutely nothing, it was incredibly basic, far exceeding expectations! There wasn't even any drinking water! The only good thing about this hotel is its proximity to the airport; otherwise, it has no redeeming qualities whatsoever!
The room was spacious and tidy, with modern and complete facilities. The free Wi-Fi signal wasn't very stable. This place is only suitable for a temporary stay if you have an early flight! Avoid this place.
The 24-hour front desk staff were super enthusiastic, patiently and meticulously answering questions about directions and solving problems.
Cleanliness: Very clean, just a bit old-fashioned in terms of facilities.
Environment: It's pretty quiet on weekends, and there's a large mall nearby for dining and shopping needs.
The highlight is their breakfast, which is very affordable and offers great value for money, but you need to book it when you reserve your room.
Hotel near Madrid City Center,Madrid98.7% of visitors choose this area
MMEG.7772025.08.04
Right in the centre of Gran Via. Next to Ray Ban and Zara store. Perfect base. 001 bus from Madrid train station stops in front of the hotel and the metro stop Gran Via Callelllo stop is in front of the hotel.
The facilities are cleaned regularly. Each room has an A&C or fan. The WiFi is also very strong. A really good hotel with great facilities and affordable.
Comfortable bed to sleep in but the framing jutted out, which we did bump into. The AC, tv, and fridge worked well. The hotel's facilities were good. Excellent restaurant and bar. Each floor was designed differently, which was interesting to see. The room itself was a bit stylish but not so practical. I was a bit scared the toilet was going to come off the wall every time I used it. The glass door for the shower did not close all the way. The lighting for the bathroom mirror was not great, so applying makeup was an issue. Hair dryer was bad, so we didn't use it.
It was an amazing experience with this hotel. Also their foods as we took dinner and it taste so good. They are offering free Shuttle services to airport in different timelines. That was awesome!
Hotel near Madrid City Center,Madrid98.7% of visitors choose this area
AAnonymous User2025.10.23
Strategically located in the centre of everything. Hotel was clean and spacious. Good serving of breakfast. Would recommend to anyone who is looking for hotel in Madrid. Sorry that I forgotten to take a photo of the room before it became too messy. What you see in website is what you get
Hotel near Madrid City Center,Madrid98.7% of visitors choose this area
Mmcerea992025.07.28
Great experience at the Palace.
Even if I only stayed one night, it was very pleasant.
Location is great and the hotel has all the amenities you could need.
The staff is friendly and the room is amazing
100% will return
We loved it. It's close to a ton of restaurants and the train station. The staff is very friendly. There's both street and indoor parking. I would recommend it to anyone visiting Alcalá de Henares.
There is no swimming pool. It is about 400 meters from the subway entrance, which is quite convenient. Breakfast costs 13 euros for self-service. Although it is not cheap, the ham is enough to fill you up. You can still eat something. The price starts at 125 euros. It is almost 200 euros during Easter. I am drunk.
Hotel near Madrid City Center,Madrid98.7% of visitors choose this area
GGuest User2025.08.30
We booked an apartment in the city center of Madrid. Going downstairs is right for shopping. There are many shopping malls, restaurants and cafes nearby. The location is very advantageous and it is convenient to go everywhere. The subway station is just a few steps away, and you can also walk to the Grand Palace, which takes about ten minutes. There are various shops along the way, so you can walk around and have a look. We will stay here again next time we come. We are very satisfied and highly recommend it.
Very Good
72 reviews
8.7/10
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NNo sugar ,but coffeeThe room was clean and tidy. The breakfast spread was extensive, with options catering to Chinese palates, including local fried dough sticks (youtiao) and dumplings, all of which tasted great. There was also a wide selection of fresh fruit. The only minor downside was the typical European hotel amenity setup – no complimentary toothbrushes, toothpaste, or slippers provided in the room. The location is also excellent, right next to Retiro Park and the Prado Museum.
AAnonymous UserWe had a wonderful stay in Crowne Plaza Centew Retiro. Few min walk to Metro. Ginos restaurant and VIPS restaurant are opposite to the hotel and closed at midnight. The junior suite was great with a King bed and a double sofa bed which are big enough for a family of 4. The hotel provided welcome drinks and snacks in the bar. Free Illy coffee capsules and cookies in the room. The minibar in the junior suite was fully stocked and complimentary. All staff are friendly and nice. Thanks Nuria Pastor and your team for the arrangement which made our journey so special. We would definitely recommend our friends to stay here. The hotel was connected with Voco. We also booked buffet breakfast in Voco hotel with kid price EUR15 and Adult EUR 19. Great variety of food and drinks.
Mmcerea99Great experience at the Palace.
Even if I only stayed one night, it was very pleasant.
Location is great and the hotel has all the amenities you could need.
The staff is friendly and the room is amazing
100% will return
TTraveler 123recently had the pleasure of staying at Hotel Palacio de los Duques in Madrid, and I must say that it was an exceptional experience from start to finish. From the moment I entered the magnificent palace-like building, I was captivated by the grandeur and elegance that surrounded me.
The hotel's location in the heart of Madrid's historic center is perfect for exploring the city's attractions. Many iconic landmarks, such as the Royal Palace and Plaza Mayor, are within walking distance, making it convenient for sightseeing enthusiasts like me.
The staff at Palacio de los Duques Madrid truly went above and beyond to ensure my comfort and satisfaction throughout my stay. From the warm welcome at check-in to the attentive service provided by the concierge, every interaction was marked by genuine hospitality and professionalism.
The room I stayed in was beautifully appointed and exuded a sense of luxury. The elegant decor, comfortable furnishings, and modern amenities created a perfect sanctuary after a day of exploring the city. The attention to detail was impeccable, and I appreciated the little touches that enhanced my stay, such as the plush bathrobes and high-quality toiletries.
One of the highlights of my stay was the hotel's stunning rooftop terrace. Offering panoramic views of Madrid's skyline, it provided a breathtaking backdrop for enjoying a drink or simply unwinding while taking in the city's beauty. The on-site restaurant also surpassed my expectations with its delectable cuisine, showcasing a fusion of traditional and contemporary flavors.
Hotel Palacio de los Duques Madrid seamlessly blends historical charm with modern luxury. The preservation of the building's architectural heritage, combined with the impeccable service and attention to detail, creates an unforgettable experience.
Overall, my stay at Hotel Palacio de los Duques Madrid exceeded all expectations. It is a true gem in the heart of Madrid, offering a perfect blend of comfort, elegance, and convenience. Whether you are visiting for business or leisure, I highly recommend this hotel for an unforgettable stay in the vibrant capital city of Spain.
HHeizuanguibinhuiyuanImportant reminder: The hotel room had absolutely nothing, it was incredibly basic, far exceeding expectations! There wasn't even any drinking water! The only good thing about this hotel is its proximity to the airport; otherwise, it has no redeeming qualities whatsoever!
The room was spacious and tidy, with modern and complete facilities. The free Wi-Fi signal wasn't very stable. This place is only suitable for a temporary stay if you have an early flight! Avoid this place.
The 24-hour front desk staff were super enthusiastic, patiently and meticulously answering questions about directions and solving problems.
MMrWong888After traveling extensively in China, returning to Spain highlighted some noticeable differences, particularly in Madrid. While the city and its infrastructure may feel a bit outdated compared to other global hubs, the Hotel Madrid Chamartín Affiliated by Meliá was a decent and comfortable place to stay.
The hotel’s location is its strongest feature—it’s directly across from Chamartín Train Station and its adjacent subway station. While the train station and subway facilities are not the most modern or impressive, the convenience of being so close to transportation hubs is a definite plus. The street leading to the hotel is a bit unusual, set on a slope, but it’s manageable.
The room was clean and functional, though slightly dated. The beds were comfortable, albeit with older spring mattresses that could use an upgrade. Despite the slightly worn feel, the room provided a comfortable space to rest after a day of exploring or work.
The standout feature of this hotel was undoubtedly the breakfast. It was absolutely amazing, with a wide variety of fresh and delicious options that catered to different tastes. It was easily the highlight of my stay and set a great tone for the day.
The service was also pleasant and friendly, which is a nice touch, especially given the sometimes lackluster service standards in Spain. The staff were helpful and made the stay more enjoyable.
Overall, while the Hotel Madrid Chamartín Affiliated by Meliá may not be the most modern or luxurious option, it offers good value for its location, a comfortable stay, and an exceptional breakfast. If you’re looking for a convenient and reliable place to stay near Chamartín Station, this hotel is a solid choice.
GGuest UserThe hotel is not bad. The bed is big, comfortable, everything for a comfortable stay is there, wi-fi is good. But before that I rented an apartment for the same money closer to the center, I liked them more. However, for one night it is quite possible to stay in this hotel. There is a metro nearby. It is 40-50 minutes to the center on foot, but I went for a walk. The room is old, but clean, you can leave your things for free. However, the hotel has good audibility, you can hear all conversations, but at night no one made noise.
GGuest UserOur stay at Hard Rock was really pleasant! The staff were really helpful and accommodating, ready to answer all our questions and provide recommendations. Special shout to Alejandro and Alberto at the front desk, and also Adrian who took care of our luggages.
There are two bars, one in the lobby and one on the rooftop. Drinks are good. We did not have breakfast in the hotel so we can’t comment on that.
Room was nice and comfortable, they clean daily. Only thing I didn’t like was the sink was outside the bathroom.
Not sure why many people complained about the location. There are PLENTY of cafes, bars, and restaurants within walking distance and all frequented by locals. It’s also just a couple of stops away from Sol station.
Here’s a tip, the hotel will tell you that the nearest station is Atocha, but we feel like Lavapies station is much closer and easier to walk to. Lavapies is also only one stop from Sol station - which is the centre.
For breakfast, there is a Panaderia right across the road. For lunch or dinner, there’s Bar Argumosa and Orisha restaurant.
If you’re okay to walk a bit more, there’s a lovely neighbourhood called Anton Martin with many bars and restaurants too.
TTati_13The hostel was good and clean. My only real issue was with my roommates; they were up until 1 AM, laughing and chatting. The dorm room itself was divided into two sections: one for four girls and another for two. A big plus was that I had a bathroom shared with only one other person.
GGuest UserOverall, for an overnight stay, the hotel was quite good! Although the hotel breakfast was simple, it tasted very good. This time, I booked two rooms for friends and family. I have a small suggestion: it would be great if hot water could be provided even outside of meal times. For my mother, who prefers hot water for comfort and health, it's absolutely essential.
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