5-Star Hotels in Jilin, China

The five-star rating is for Zongzi (a staff member). They arranged for my luggage to arrive early, and the person who took over for me was excellent. On the downside, when checking out, there were a lot of staff members asking for good reviews. If a service is good, I'll naturally give one. For example, last time, they charged me 12 for the mini-bar and still asked for a good review, which I really didn't want to give. Otherwise, this time, I really felt like giving a 2-3 star rating. Some of the front desk staff I encountered this time were a bit lacking. It feels like the more I come, the less attention I receive. This time, I didn't get a room upgrade, though they did give me some fruit. If there's an empty room, they should definitely upgrade to improve the experience. For breakfast, if one portion is provided, it would be great if another could be offered for VIPs. None of the four of us went to eat. 1. There was an issue with the pillows in the room. I was too lazy to complain about it, but you can see in the video, there were hard lumps – I don't know what they were. If it weren't for Zongzi's excellent service, I would honestly consider giving a 2-3 star review. The Vianna next door is half your price, and their service was better when I went. But maybe it just depends on the person. 2. I overheard a department responsible for external car services – I don't know what it's called. This was a particularly unsatisfactory issue. They were complaining about a guest who parked to go upstairs to get something, saying that just because a guest spends a hundred yuan, they act like they're superior. To complain about guests when you're in the service industry – that's really not the standard you should have. Everyone has urgent matters sometimes. To speak ill of guests behind their backs, especially when you're supposed to be the best hotel in Jilin, is unacceptable. What's wrong with spending money? The hotel rooms aren't even worth this price; what you're paying for is the service. And then you talk behind our backs and nitpick.

My trip to Yanji was a very pleasant one, and choosing this hotel really lived up to its reputation. First, the front desk staff and the VIP manager were all very warm and efficient with the check-in process. Second, the floor staff were incredibly attentive, and the room was clean and tidy. The room also came with complimentary snacks and drinks. Plus, it's conveniently located near everything. I'll definitely be recommending this place to my friends.

My recent trip to Changchun led me to stay at the Shangri-La, and the experience was absolutely fantastic! I have to give a special shout-out to the front desk service – it was incredibly efficient and thoughtful throughout. The staff always had a warm smile, patiently answered all my questions about local transportation and dining, and even proactively helped me arrange an early check-in. Their professionalism and warmth made me feel completely at ease, which is so comforting when you're away from home. The thoughtful room details were also a huge plus! The alarm clock by the bed actually has a built-in wireless charging function. I could just place my phone on it to charge – no more fumbling for chargers or dealing with tangled cords. For someone like me who often forgets their charger, this was incredibly practical. The room itself was clean and tidy, and the bedding was comfortable. These two extra-special touches made the experience far exceed my expectations. I'll definitely choose to stay here again on my next visit to Changchun and will wholeheartedly recommend it to my friends!

I highly recommend the Hilton Changbaishan! This stay was absolutely perfect from start to finish. The room was spacious, clean, and comfortable, and we were welcomed with warm cookies upon check-in, which was such a sweet and comforting touch. The hotel staff were incredibly friendly and helpful; they actively responded to all our questions and patiently provided answers, making communication very smooth. The dining options were also excellent. The buffet on the first floor offered a wide variety of fresh food, and the Korean restaurant on the second floor served authentic dishes, so we never had to worry about what to eat. Getting around was also hassle-free; the hotel helped arrange taxis to Erdaobaihe Town, and the cost was transparent with no hidden fees. I especially recommend buying tickets for the Rime Rafting directly from the hotel – it's convenient and reliable, and the assigned driver was super nice, making the whole experience pleasant. What was even more surprising were the complimentary skiing and hot spring experiences provided by the hotel; they were top-notch and we had an amazing time. Next time I visit Changbaishan, I'll definitely choose this hotel again!

I stayed here for several consecutive days and was very satisfied. Every staff member I met greeted me warmly, and I especially want to commend Ivy for her help during my stay. I wanted to experience different room types, so I booked several different rooms. Ivy proactively asked about my preferred time to switch rooms and, once the new room was clean, she notified me and sent over the key card. Her service-mindedness is truly excellent. I highly recommend everyone to stay here. It's in the city center, making it convenient to go anywhere, and The MixC is just across the street, solving all your dining and shopping needs. It's fantastic!

Just came back from Crowne Plaza Resort Changbaishan and seriously had such a great time!! The place is super nice, food was soooo good, and the service?? DAMN AMAZING. Special shoutout to our 管家小彭 and 月月!!!both of them were so sweet and helpful the whole stay 🥹❤️ Really made everything feel extra comfortable and smooth for us. Can feel their effort and care 100%!! Replies were always super fast (almost instantly) and they really accommodated all our needs 🥹felt so well taken care of the whole time🥹🥹 crowne plaza please give the two of them some well-deserved credits!😍 If you’re planning a trip to Changbaishan, highly recommend this place!!

Had a fantastic stay! The hotel staff were incredibly attentive and welcoming, offering thoughtful and punctual shuttle services. Everyone was friendly and professional, making me feel right at home. My room was clean and comfortable, with excellent facilities and soft, clean bedding, which ensured a great night's sleep. The hotel's proximity to attractions made sightseeing very convenient, and the hot spring water quality was excellent. There were also plenty of local dining options nearby. Breakfast was abundant and delicious, with a wide variety of choices. Overall, it offered great value for money. I highly recommend it and will definitely choose to stay here again!

Nice hotel and great location beside The Hill mall. Also a few malls opposite the road. Bustling at night and convenient. Polite staff and nice service. Bathroom and separate toilet was nice and clean.

The room is very spacious, and they replace the clean towels daily even for extended stays. There's a free laundry room, which is super convenient! Especially the restaurant – it's affordable and incredibly delicious, with not a single dish disappointing. I highly recommend the Guo Bao Rou (sweet and sour pork) and Da La Pi (cold jelly noodles). I also want to give a special shout-out to the restaurant. After coming down from Tianchi Lake, I really wanted some ginger soup to warm up. Even though they hadn't made it before, they tried their best and made a whole pot for free, delivering it thoughtfully to my room with bowls and spoons. It was still piping hot when I received it – I was so touched and grateful! I highly recommend this hotel! It truly felt like a home away from home!

Wanda Plaza is just around the corner. It's a 10-minute taxi ride to the high-speed rail station, and even after an evening of shopping, you can walk back in just 10 minutes – incredibly convenient! There are also several convenience stores nearby, making it super easy to grab some soy milk and *youtiao* for breakfast in the morning. The room was clean, and the bed was so comfortable I didn't wake up with any back pain. Abby was also very responsive, and I'd definitely want to stay here again on my next visit!