5-Star Hotels in Anhui, China

Extremely satisfied! I went to Hefei for a one-day trip to see a concert, and it also happened to be my birthday. The hotel specially arranged birthday decorations and even thoughtfully delivered a cake at night! The cake was delicious too! When checking out, they even gave us fruit for the road! This whole experience made me feel that even though the hotel has been open for a few years, their soft services are truly excellent! After leaving, I accidentally left some clothes behind, and they proactively contacted SF Express to send them back. This was a really great experience overall.

Facilities: This hotel was renovated just 2.5 years ago, so all the facilities are brand new. It's the closest hotel to the Yunggu Cable Car. However, the room was very small and cramped. While I understand that's common for hotels on the mountain, the renovation smell was incredibly strong. It was everywhere – in the hallways and in the room. Closing the window was a real struggle due to the smell. On the plus side, the underfloor heating was wonderfully warm, not cold at all, which was a huge bonus. Cleanliness: Generally very good. Environment: It's just 50 meters from 'Dreamland Brush' and 'Pen Holder Mountain', and 400 meters from 'Monkeys Watching the Sea'. The hotel provides a guide to take guests to see the sunrise and sunset in the morning and evening, and they take you to excellent viewing spots. Service: The service was fantastic. The concierge constantly updated us with various information, was always responsive to requests, and provided timely reminders. They also helped with activity bookings. During peak dining hours, you get a number, and they call you when your table is ready. The room even had down jackets, which were essential for watching the sunset in the evening. Complimentary activities: Dual tickets to Huashan Grottoes (excluding the puzzle-solving part): This is in Tunxi, an hour's bus ride after descending the mountain, so we didn't go. Cultural experience activities (Song-style tea ceremony/traditional incense making/Hanfu experience): Some require reservations, which the concierge will help with. Two cups of Qimen Black Tea or Huangshan Maofeng Tea: Available for experience at the tea bar.

Exceeded expectations! It's been 10 years since I last stayed on Huangshan Mountain, and the environment and service have improved incredibly. The hotel service was excellent, and the butler was very thoughtful. The room already had the key card inserted, and the heating was on continuously, making it very warm. The butler would proactively inform us about the day's activities and the sunrise forecast for the next day. The buffet was great value for money; after a day of hiking, treating ourselves to a buffet was absolutely worth it. The evening mini-shows were also a hit with the kids. Remarkably, we asked, just on a whim, if they had any snow play tools, and the staff actually brought out sleds and shovels for us, which was a delightful surprise! We'll definitely stay at Xihai again once the West Sea Grand Canyon reopens.

Staying at the Grand Hyatt Hefei for this trip, I found the hotel's location to be excellent. It's really close to attractions like the Anhui Museum (new building), the Art Museum, and the Geological Museum, as well as the popular 'Hecai 1972' complex. The hotel is also on a high floor, offering panoramic views of Swan Lake and Hefei's famous 'Three-Piece Set' landmarks.

We booked a suite with a 270-degree view, with a river on one side and a city view on the other, which was great. Sunny in the lobby was very friendly when we checked in. She took the initiative to introduce us to the surrounding delicacies, wrote them down in detail on a small piece of paper, and sent us some fruit. The breakfast on the second day was also very rich. I especially want to say that because my second sister Hongdou had red bean paste in Wuhu the day before, I saw it in the hotel this morning, so I was very excited. However, I felt that there were not enough red beans, so I asked the waiter Mavis if I could add some red beans. I thought it was impossible, but the enthusiastic Mavis immediately went to the kitchen to look for it, and found that there were only cold red beans, so she immediately helped us steam them, so that we could enjoy a very satisfying breakfast. Thanks again to the two above.

From the moment I arrived, the customer service at the Shangri-La Hotel in Hefei was impeccable, with staff anticipating every need. My room was a sanctuary of cleanliness, where every surface gleamed and the linens were freshly pressed. The attention to detail extended to the immaculate pool and wellness area, which provided a truly luxurious escape. This hotel masterfully combines warm hospitality, an unbeatable setting, and flawless upkeep for an unforgettable stay. Western breakfast buffet and their buffet dinner was dangerously delicious 🤗. Once again, excellent customer service... Thank you 🌹

This stay was beyond my expectations! From the warm and professional reception at the front desk to the clean and cozy layout of the guest rooms, every detail makes people feel comfortable. The room is spacious and bright, the bedding is soft and skin-friendly, the bathroom equipment is brand new and fully functional, and even the corners are spotless. The breakfast is rich in variety, with a reasonable combination of Chinese and Western styles, and the hot food tastes fresh, which can fully meet the needs of different tastes. I especially want to praise the staff, whether it is helping to carry luggage or patiently answering surrounding travel guides, the service is considerate and efficient. The location is also great, with convenient transportation, and the surrounding business districts and attractions are close at hand. The price-performance ratio is super high, I will choose here next time I come, highly recommended! The front desk Tingting is very good👍

The view from the room was fantastic, being right by the river and offering a great panorama of the Yangtze River. The staff were extremely attentive; we received complimentary cookies upon check-in, and in the evening, a large platter of welcome fruit was delivered to our room, which was so generous we couldn't finish it all. The hotel breakfast was of excellent quality, with a wide variety of options, and the coffee was delicious. I would definitely consider staying here again. My only minor complaint was that the air conditioning couldn't be adjusted below 26 degrees Celsius, which was a bit uncomfortable for someone sensitive to heat.

I am honor to book in WANDA REALM Bengbu amazing service supper clean location is fantastic and I am so much appreciated and thankful for Kate to help me and guide me while I was staying honor to me to book again and again

Every step is a scene, and every place is full of love. Good location, beautiful scenery, complete facilities, and good service! The scenery is five-star, the service is super five-star, and the stay experience is beyond expectations! The front desk check-in is efficient and professional, the room service responds quickly and accurately, the restaurant has a rich variety of dishes, which are not only nutritious and delicious, but also have local characteristics, and the attitude of the service staff is warm and friendly. Weather forecast, chargers and medicated oil, as well as the sunscreen in front of the windshield in the parking lot... The hotel has grasped the details of the service quite well. Thumbs up for the staff and the managers👍