Unfortunately, my stay was not very comfortable. The soundproofing is very poor, and there is a nightclub nearby that plays very loud music late into the night, making it difficult to sleep. For those who drive, can park on the roadside across the street for free after 6pm. In addition, the shower water pressure was very low, which was disappointing.
Facilities: The resort has complete facilities, a good environment, and a large golf course. The hotel rooms are average, American style.
Hygiene: The hygiene of New Zealand hotels is good.
Environment: Really good! There are also many foreigners staying here, all of whom come to play golf on vacation.
Service: Not bad!
I checked in at 3:30 PM only to be given a dirty room, which was very disappointing. I immediately went to the front desk to report it, and they asked me to wait. I then asked if an upgrade was possible because the room felt very cramped, and the window only offered a view of the resort grounds, not the sea. It was room 213B, and all 'B' rooms apparently don't have sea views. You definitely need to pick an 'A' room for a good view. A little later, the front desk told me there were no rooms available and still asked me to wait. After another short wait, they said I could switch to room 201B. Upon opening the door, it was much better – it had a side window and even a partial sea view!
Very good a hotel apartment, very warm design, perfect facilities, neat and clean, just like your own home. Enjoying the sun on the balcony and drinking a glass of beer is life. The weather in Wanaka is too good. The hotel service is very nice and responds to requests. Also the washing machine comes with disposable detergent, too courteous. The bed was also very comfortable, the shower water was large enough to shower and shampoo very comfortable. Hope to have the chance to stay again next time.
The location of the hotel is really good. I was on a business trip for a week and chose to stay in a better hotel in town for the last two days. The service was also very friendly. However, I found a lot of body hair in the toilet when I got to the room. I don’t know why a hotel that costs 2,000 yuan a night would have such sanitary conditions. Apart from this, there are no major problems. It was a good stay! !
For the hotel
That they had everything we needed
For the hospitality
Every person you meet all to cheering with you and willing to help you
Marcus help us to set up a nice tour which we enjoyed so much for Dart river experience
Have stayed here for a few nights during holiday season. Generally good but definitely not worth the price and not matching the standard of a five-star hotel: (1) the shower cubicle door was not tight enough thereby causing some water leakage to the bathroom floor while showering, (2) the ventilation fan in the bathroom is not working and the hotel management sent several staff to fix but in vain, (3) upon check out, the receptionist alleged that we have opened a wine bottle but in fact we didn’t and it’s a mistake, (4) the staff is not very friendly. On the positive side, there is a convenient indoor car park and we can always find free parking in it. The room is clean.
Our first room wasn't great; the window faced a construction site. After we switched rooms, it was much better. The location is excellent, but it's uphill. The valet parking service was good, though.
The breakfast was great, the views were lovely, and the location was excellent. The service attitude from every department of the hotel was also fantastic. The only downside is that the hotel is located on a hillside, so if you don't have a car, that's something to consider.
Great
64 reviews
9.0/10
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