5-Star Hotels in Shanghai, China

Staying at Shangri-La Shanghai was exactly what a city escape should feel like: luxurious without being fussy, courteous without feeling formal. We were on the 25th floor, and the view of the river was the best part of the day — morning light on the Huangpu, the skyline stretching out, and at night the Pearl Tower glowing just down the road. It’s quiet up there, real tranquility despite being so close to all the tourist attractions. The comfort carried through everywhere: the indoor pool and jacuzzi were perfect for unwinding, the gym had everything we needed, and the grand lobby is lined with high-end stores if you feel like browsing. But the thing we’ll remember most is the afternoons — tea time in the lobby with a live folk music performance drifting through the space. It turns the whole lobby into something calm and beautiful. Courteous staff, comfortable rooms, and a location that puts you right in the heart of Shanghai. We’ll be back.

This time, when I brought my child to Shanghai for a trip, I still chose the Crowne Plaza Shanghai Nanjing Road. After a tiring full day at Disneyland, we arrived at the hotel and were grateful for the room upgrade to a suite. After checking out, we realized we had left a bag behind. A big thank you to staff member #066 who helped us find it and even arranged for it to be couriered home. The service here is absolutely amazing! Thank you very much! ❤️❤️

The 270-degree panoramic room at the Executive Lounge offers breathtaking views, allowing you to see the Oriental Pearl Tower and the winding Huangpu River right from your bed. The experience is fantastic, with both daytime and nighttime views offering unique beauty. All the staff at the Executive Lounge are incredibly friendly and helpful. The Executive Lounge itself boasts a first-class environment, service, and unparalleled views. Eleni, one of the front desk ladies at the Executive Lounge, provided attentive and patient service, and another kind young man enthusiastically helped deliver the room key. Many thanks to both of them. Breakfast on the 56th floor is lavish, and the window seats are delightful, letting you enjoy the scenery while you eat. A perfect holiday experience!

I’m so glad I chose the Mehood Elegant Hotel. It was the perfect location — close to everything, not too crowded, yet not too remote either. I traveled solo with my 14-month-old toddler, and he was absolutely spoiled by all the hotel staff. Everyone treated us with so much kindness and care. Jerry checked us in and out and even gave me a cute fridge magnet. The breakfast was delicious with so many options to choose from, the rooms were cleaned daily, and bottled water was always replenished. Xiao Jun also took great care of us, and Yinhe Juan felt like an auntie to us. We looked forward to seeing them every morning at breakfast. They all made my stay feel so warm and welcoming — truly like a home away from home. I’m incredibly grateful for their hospitality, and if I ever find myself back in Shanghai again, I’ll definitely be booking Mehood. PS: the view from my room was incredible!

Let me start with the cons: The room I stayed in was triangular, which isn't really to Chinese taste. While you can tell the decor uses high-quality materials, it's been over a decade, so the hardware is showing obvious signs of age and isn't very modern. Switches are crooked, and the lights flicker. It's like an experienced beauty; even with efforts to maintain her, her age is still apparent. Aside from the aging hardware, everything else is quite good. The hotel's location is definitely excellent, very convenient, and the surrounding area is lively – it's one of the best spots in Shanghai. As for service, they even gave me a late check-out when I returned late. The restaurant and bar on the first floor have a great atmosphere. Overall, it's quite good. As long as you're not too particular about the newness of the hardware, it's a very good choice for a trip.

This was my first time staying at this hotel, and my overall experience truly exceeded expectations. I initially chose it just for its downtown location, but I was pleasantly surprised by everything from the ambiance to the views. [coffee][coffee][coffee] I stayed in the Bund View Junior Suite, and the most striking impression was the absolutely superb view and stunning night scenery. The bay window in the room was truly the highlight; the view was expansive and unobstructed. Sitting by the window, you could look directly at the Huangpu River and the Oriental Pearl TV Tower. During the day, you could clearly see the scattered city buildings of Lujiazui, creating a fantastic atmosphere. Once night fell and the city lights came on, the entire cityscape was visible – the dazzling river view and the clear city nightscape were all laid out before you. There's no need to specially crowd onto the Bund for sightseeing; you can enjoy Shanghai's top-tier night view right from your bed or the bay window, peaceful and therapeutic. It's also perfect for photos, which instantly made me fall in love with this room. The hotel's location is absolutely unbeatable, a prime downtown spot. There are numerous subway lines nearby, offering excellent connectivity. Whether you're heading to the Bund, Nanjing Road, Yu Garden, or various business districts and attractions, getting around is incredibly convenient, significantly cutting down on travel time. For those visiting Shanghai, this excellent location is a huge plus, making dining, entertainment, shopping, and travel all very easy. The location advantage is truly maximized. During my stay, I noticed that the hotel's facilities were well-suited to travel needs, with great attention to detail. The hotel's smart robot delivery service was incredibly convenient; you could request anything with a single click, and the robot would quickly deliver it to your room, saving time and hassle – a great smart experience. What pleased me most was the hotel's complimentary laundry room and gym, which are truly essential for guests staying away from home. After a tiring journey, you can easily exercise to relax and also wash and dry your clothes promptly. This is very thoughtful and greatly enhanced the comfort and value for money of my stay. Even more commendable was the hotel's service: polite, attentive, and prompt throughout. As soon as I arrived, a concierge staff member proactively approached to help with my luggage. The service was initiative and warm, making me feel very comfortable. The service throughout was not deliberate or perfunctory, striking just the right balance, gentle and thorough, without stiff formalities, conveying a very sincere attitude towards guests. Overall, my first stay experience was perfect. The room environment was clean and comfortable, the night view was top-notch, the location was excellent, transportation was super convenient, smart facilities were comprehensive, the accompanying laundry room and gym were extremely practical, and the staff service was very attentive. It's perfectly suited for couples, friends exploring, or business travelers on short stays. It has silently been added to my go-to list for Shanghai, and I will definitely choose to stay here again next time I visit Shanghai!

This is my second time at Renaissance Yu Garden, and it truly is the best value for money near the Bund. It's a solid international five-star hotel. The rooms are very comfortable, and the staff are all incredibly polite. The breakfast is excellent. Plus, there are cute robots that help with service! 😄😄😄 In a city like Shanghai, where hotels are very expensive, I would definitely choose to stay here again next time. It's mostly international guests here, and Yu Garden is right next door. The metro station is just out front, making it super convenient to get to both the Bund and Nanjing Road Pedestrian Street. 👍🏻👍🏻👍🏻👍🏻👍🏻

非常幸運！成為九棵樹藝術中心金普頓酒店的“頭號玩家”！作為一名酒店遛娃愛好者，表示天吶！離家好近！10分鐘車程就能帶着娃們秒切換度假模式， 環境：交通非常方便，就在九棵樹藝術中心。如果來劇場或者周邊上海之魚配套遊玩太適合帶娃入住了。酒店是包括很多户外區域的，有漂亮的類似小莫奈花園，在細節上真的有被戳到。奉賢在生態這塊真的做得很好。雨天可以看到小蝸牛，小蛙們，小朋友們很喜歡探索，上海之魚馬路上還能看到小刺蝟。 設施：親子游最關心的就是孩子的需求，酒店有小童室內游泳池，我們定的是庭院湯池，升級了套房，提前一天和管家確定了有倆娃出行，貼心的備好了小童洗護套裝和小童拖鞋。這一點真的很用心。房間內還有寶寶的小步梯和洗手池。因為時間關係。有點遺憾沒體驗到小童中心的小小攀巖和深夜屬於爸爸媽媽的酒吧時光。 服務：不得不説，服務是酒店的天花板的存在啦，特別是管家周玲小姐姐，非常温柔和耐心。還有中餐廳的小姐姐們，因為寶寶吃飯途中還睡著了，很貼心的重新安排了上菜順序。提拉米蘇味道很絕。因為寶寶特別調皮，前台小哥哥的急救箱也很及時的消毒了小傷口。下午還有社交高光時刻，果汁和小餅乾寶貝們的最愛。夜床服務的姐姐也很親切，還有下午茶歇，歡迎水果和小餅乾。 衞生：肉眼可見是真的很潔凈，因為有寶寶，會比較擔心手部清潔，廁所規劃還是很合理的。就是餐廳的紙巾如果能在桌上擺放就好了。中餐廳晚上蚊蟲比較多，希望能夠再改善一下。房間的話電蚊香一直插着蚊子還是很頑強。泡池裡晚上突然多了兩衹小青蛙，小朋友們為此還很傷心。希望在房間濕區也能多加個垃圾桶。 強推！強推！強推！輕鬆遛娃，解放雙手，一定是體驗感極佳的！ 唯一感覺不太足的是全日餐廳的自助早餐，酸奶有點重複，餛飩感覺不是特別鮮美，因為本人特別喜歡吃美食，披薩的話很有創意特色，大人吃剛好。可能是寶寶太小不怎麼吃辣的。意麪味道還是不錯的。

Our first trip to Shanghai with my wife and child was a wonderful experience. The room was clean, spacious, and very comfortable for our family. The breakfast selection was also excellent, with a good variety of choices each morning. What truly made our stay exceptional was Jackie. She provided outstanding service and went above and beyond to make us feel welcome and at ease. We were especially grateful for her kindness and support when our child fell ill. Her genuine care, attentiveness, and professionalism made a difficult situation much easier for us. Thank you, Jackie, and the entire team, for the warm hospitality. We highly recommend this hotel and would gladly stay here again.

In a word, the Banyan Tree hotel did not disappoint us. We stayed there for eight consecutive days, enjoying the high-quality service of a luxury hotel every single day. Although we had to wait about 20 minutes to check in, it was because my wife is sensitive to all hair, so they specially treated our room. By the time we opened the door to our room, our luggage was already there. The room design was impeccable, with huge windows offering a perfect view of the boats cruising on the Huangpu River and the Shanghai skyline. Not only was the breakfast abundant, but it was also served for an exceptionally long time, until 12 PM. The restaurant staff were incredibly diligent and responsible. On one occasion, my wife left her sun hat near the hotel restaurant and thought it was lost outside, but they actually found it the next day. Furthermore, the lobby manager and concierge were very responsible; they proactively helped us track every package we ordered online and had delivered to the hotel. Our private butler was also very attentive, always resolving our issues quickly and perfectly, and proactively asking if we needed any further assistance. Many small details like these made us truly love this hotel. Of course, only praising the hotel would seem a bit unrealistic. We feel that the area most in need of improvement is the room's hardware facilities. Some details in the room showed cracks in the flooring, peeling cement and broken bricks on the walls, and the drainage system wasn't perfect. We hope the hotel will undertake renovations and improvements when the opportunity arises. It's understandable for a hotel that's over ten years old; maintaining it to this extent is already quite an achievement.