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Recent Reviews for La Altagracia Hotels

Serenade Punta Cana Beach & Spa Resort

Serenade Punta Cana Beach & Spa Resort

3.9/5104 Reviews
Cabeza de Toro
This was our first time in Dominicana and we chose this hotel because our tour operator said it was new and we actually liked the pics (they are real by the way, not like in the majority of the hotels where they post only the best to attract guests). First thing that impressed us was that all staff was wearing masks at all times everywhere: inside and outside! No matter if they were showing sport exercises, cleaning or dancing in the lobby in the evening, they were always in masks! Then sanitizers everywhere . Temperature control at the entrance to the hotel and to all restaurants. The staff also makes sure you are wearing a mask and gloves when picking food. Everyone was polite helping and smiling all the time. I will name only some people here just because I didn't take photos of all names, so sorry if I didn't name you. All receptionists were ready to help and solve any problem you have. Bieavenido (thanks for late night talk, now I know when is the Independence day in Dominicana!😊). All our requests were satisfied within 5-15minutes (not Dominican minutes👆🤣). Guys at the restaurant all who were welcoming, thank you for giving us masks and gloves when we were too overwhelmed with holiday activities and forgot to get them🙈. Thank you for always wishing us good morning, nice day and smiling! Guys who take orders inside the restaurants and my Spanish teachers😅 Ramon, Antonio, Wilsoooooon Rincon, muchos gracias! They always ask you how you are, remember your orders and bring them before you think about it. Mariia Soriano and Andy from lobby bar- the smiliest girl and boy ever! Thank you for your Russian and Ukrainian, keep learning, next time I come I will check up on your progress! 🤣 Animation team- you are beyond human abilities!!! Fly yoga, yoga on surf boards, volleyball, water polo(I think it was water polo😅), water bikes in the swimming pool, sexy dancing, jumping on little trampolines..Ruben & Jason, my sister Debora(best breeds from you!❤)and my evening salsa teacher Coca -Cola(don't lose uno in bachata anymore😉). Love you guys! 🥰 I will always remember all of you, how you invited to take part in the activities, how you were showing everything step by step, your patience, your unique personalities. The best chef on this planet Wander Montilla with amazingly beautifully looking and heavenly tasting dishes. 😋 Thank you for your unforgettable dinner at the stake house restaurant! Also, the cooking show in Asian restaurant is worth seeing! The food is amazing and the products are high quality. We are more than happy with our rest!
Nickelodeon Hotels & Resorts Punta Cana by Karisma

Nickelodeon Hotels & Resorts Punta Cana by Karisma

3.6/5105 Reviews
Uvero Alto
Service was horrible should’ve known before we arrived it would be a disaster tried calling resort to schedule pick up and drop off in advance to and from the airport no one answers and when you finally get someone on the phone they transfer you to so many other lines then hang up. I had specific directions in my booking for birthday cake and decorations our room had nothing. We couldn’t book the restaurant because it was full and it was no other option for us other than to go to the buffets each day. Teresa said she would accommodate us for the inconvenience well guess what she didn’t. This place is a joke. Concierge was the same we call for different problems they don’t answer when I walk over they still take hours to send service to our room for water issues and mini bar refilled. Front desk have attitude. Needs more staff and work on customer service skills.
Tropical Deluxe Princess - All Inclusive

Tropical Deluxe Princess - All Inclusive

3.9/5118 Reviews
Bavaro
Super good hotel, leaves a little to be desired in bar service and room service, as one pushes the other when we need something, lack of natural juices as those have coloring and a lot of sugar,
Eden Roc Cap Cana

Eden Roc Cap Cana

4.7/565 Reviews
Cap Cana
very bad experience first day no hot water they spend all afternoon in my room trying to fix it so i had no privacy and no room availability finally after my permanet request at 10pm they changed us to another villa but air conditionning very poor ...,Expensive place with a 2 star hotel service i will never go back
TRS Cap Cana Waterfront & Marina Hotel - Adults Only - All Inclusive

TRS Cap Cana Waterfront & Marina Hotel - Adults Only - All Inclusive

4/5105 Reviews
Cap Cana
Everyone was amazing from the second we got there to the moment we left!! I’m vegan and they were super accommodating with my food. Huge shout out to Carlos for making sure we were well taken care of. We’ll be happy to be back.
Bahia Principe Luxury Ambar - Adults Only All Inclusive

Bahia Principe Luxury Ambar - Adults Only All Inclusive

4.3/5102 Reviews
Tive problemas com o check-in, fiquei esperando 1 hora a mais do que o combinado e ainda me deram o quarto errado, contratei um quarto e me deram outro e não quiseram alterar.
Hyatt Zilara Cap Cana

Hyatt Zilara Cap Cana

4.6/5104 Reviews
Cap Cana
The room is newly renovated! But the design is not novel! Front desk service is average! The restaurant is not bad in the all-inclusive! The pool is good 👍! The sea view room is a bit far away! There are trees on the lower floors that are not recommended!
Hyatt Ziva Cap Cana

Hyatt Ziva Cap Cana

4.6/5102 Reviews
Cap Cana
Beautiful location. Would definitely come again for another vac ation.
Lopesan Costa Bávaro Resort, Spa & Casino

Lopesan Costa Bávaro Resort, Spa & Casino

4.4/5116 Reviews
Bavaro
Incredible hotel! Very good food options as well as entertainment, the only bad thing was that they didn't clean our room one day
Melia Caribe Beach Resort

Melia Caribe Beach Resort

3.6/5101 Reviews
Bavaro
Will come back again some day! Loved it!

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Property Information for Tourists

Total Properties96
Number of Reviews 5,487
Highest PriceAED 20,473
Lowest PriceAED 544
Average Price(Weekend Night)AED 2,851
Average Price(Weekday Night)AED 2,476