Five star hotel, two stars service. Arrived, told that there were no clean towels in the hotel and had to wait 30-45mins for clean ones before I could use the pool?
Such a lovely hotel with amazing views and amazing rooms. The front desk people are very helpful and nice! Location is slightly far out so would definitely recommend hiring a car
The hotel is beautiful and the service is thoughtful.
There are not many types of breakfast, things are not placed, and what you want to eat is called the waiter to take it, which is not very comfortable.
We are very used to stay in Hyatt Regency but this Hyatt was absolutely below my expectations. I would rate this as a 4 star hotel.
1. Our room was so far away and the flow did not make sense. We stayed in room 016 and 019. To the reception/reception it takes 5 minutes, 1 stair up and to the beach 10 minutes walk. Also the lift did not work even asking several times. rooms looked good, and clean.
2. You need to pay additional 20 euro for room service ?!?!?
3. For kids there is NOTHING extra. no toys, no kids club
4. 35 euro rent for the surf board. crazy
5. you need to get your towels with a card and return to get the towel card back. REALLY?????
6. no bath
7. food is ok. nothing special
8. coffee at breakfast is horrific
9. you need to get your own water at breakfast. Nothing served on the table even no glasses on the table.
10. staff; some are SUPER nice. some are totally not engaged.
11. the Pool is SUPER slippery. in the US they would have been suited. People really fall hard, sitting ate the pool for 2 hours at least 5 persons slipt. The tiles are so slippery how can they make this in a pool? It's mind blowing. So dangerous.
I would not recommend this hotel for the price we have paid.
The staff are very friendly, and the hotel is brand new, having opened just five days ago. The location is excellent—right next to the port, surrounded by upscale restaurants and shopping. The cleanliness is exceptional, and the service standards are remarkably high. I highly recommend this hotel
When you stay at Porto Palace in Tivat, you'll be near the airport, a 1-minute drive from Porto Montenegro and 9 minutes from Kotor Bay. This casino aparthotel is 13.1 mi (21 km) from Jaz Beach and 0.6 mi (0.9 km) from Big City Park.
Try your luck at the casino and enjoy other recreational amenities including a sauna and a seasonal outdoor pool. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and wedding services. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the aparthotel's 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 11:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.
Make yourself at home in one of the 20 air-conditioned rooms featuring kitchens with ovens and espresso makers. 55-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and separate sitting areas.
Outstanding
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9.8/10
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GGuest UserWe are very used to stay in Hyatt Regency but this Hyatt was absolutely below my expectations. I would rate this as a 4 star hotel.
1. Our room was so far away and the flow did not make sense. We stayed in room 016 and 019. To the reception/reception it takes 5 minutes, 1 stair up and to the beach 10 minutes walk. Also the lift did not work even asking several times. rooms looked good, and clean.
2. You need to pay additional 20 euro for room service ?!?!?
3. For kids there is NOTHING extra. no toys, no kids club
4. 35 euro rent for the surf board. crazy
5. you need to get your towels with a card and return to get the towel card back. REALLY?????
6. no bath
7. food is ok. nothing special
8. coffee at breakfast is horrific
9. you need to get your own water at breakfast. Nothing served on the table even no glasses on the table.
10. staff; some are SUPER nice. some are totally not engaged.
11. the Pool is SUPER slippery. in the US they would have been suited. People really fall hard, sitting ate the pool for 2 hours at least 5 persons slipt. The tiles are so slippery how can they make this in a pool? It's mind blowing. So dangerous.
I would not recommend this hotel for the price we have paid.
QqingingThe hotel is beautiful and the service is thoughtful.
There are not many types of breakfast, things are not placed, and what you want to eat is called the waiter to take it, which is not very comfortable.
AALBLUWIThe staff are very friendly, and the hotel is brand new, having opened just five days ago. The location is excellent—right next to the port, surrounded by upscale restaurants and shopping. The cleanliness is exceptional, and the service standards are remarkably high. I highly recommend this hotel
GGuest UserSuch a lovely hotel with amazing views and amazing rooms. The front desk people are very helpful and nice! Location is slightly far out so would definitely recommend hiring a car
GGuest UserFive star hotel, two stars service. Arrived, told that there were no clean towels in the hotel and had to wait 30-45mins for clean ones before I could use the pool?
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