Posted on Oct 10, 2026|Superior King Room
Anonymous User5-star hotel, but unfortunately the service was far from 5-star.
We arrived for check-in at around 3:30 PM, only to be told that our room was not ready and that we had to wait another 30 minutes. For a 5-star hotel, I would expect the room to be ready by the stated check-in time.
The staff also did not properly explain or guide us regarding the location of the available facilities. More importantly, some staff members did not handle guests in a professional or attentive manner.
Overall, the service and guest experience did not meet the standards I would expect from a 5-star hotel. There is definitely room for improvement, especially in staff professionalism, communication, and guest service.
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Price per night from:PLN 384
Posted on Oct 28, 2026|Twin Guest Room With Balcony
Bryan2399Stayed at DoubleTree by Hilton Damai Laut. The resort offers beautiful scenery and stunning views, making it a nice place for a relaxing getaway.
However, the property feels quite old and could benefit from some refurbishment. The resort was also very crowded during the weekend, which affected the overall experience.
One of the biggest disappointments was the extremely long waiting time for our à la carte dinner. On the positive side, the food was good and enjoyable.
Overall, the resort has great potential thanks to its beautiful location, but improvements in maintenance, crowd management, and restaurant service would make the experience much better.
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Price per night from:PLN 406
Posted on Sep 17, 2026|Superior Twin
Guest UserThe hotel’s design is thoughtfully done, although the bathroom is a little small. In the twin room, there were no plugs or power outlets near the bed further inside the room, so we had to charge our devices by the TV, which was rather inconvenient.
What I appreciated most was the excellent attitude of the entire staff. Everyone was so friendly and greeted us with warm smiles. There was an issue with the airport transfer arrangement, but the front desk staff apologized and thoughtfully arranged some refreshments for us. That was a really nice touch!
On the second day, we were pleasantly surprised to find a swan made out of towels in our room. Such a lovely touch!
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Price per night from:PLN 198
Posted on Oct 24, 2026|Garden Villa (No Child Allowed)
Tock Chon ChatOur first visit to Ipoh. Our first stay in Banjaran Hotsprings Retreat. A perfect combination. Ipoh had many things to offer in terms of food, culture, people and attractions, and so does The Banjaran. The impeccable service, unique facilities, friendly staff and beautiful villas all added to our sweet anniversary memories.
Our check-in was warmly attended and completed by cheerful Ida, who also brought us around by a buggy with an introduction of the resort’s amazing facilities. We also met friendly Raymond, whom we held small chitchats during our entire stay that complimented to the entire experience. Our breakfast were very much perfected by our very thoughtful servers Zhi Hui and Siva, who remembered our preferences, what to start the day, what items to omit for our dishes, quick servings, etc.
Everything in the room was in perfect working condition and very well maintained. Housekeepers did a great job in ensuring we came back every day to a place like home.
As long staying guests, we were offered some perks like exquisite artisan chocolates, an English teatime experience, anniversary decorations, just to name a few.
Our wedding anniversary would not have been complete without the full preparation and work by the resort and her well-trained staff. We are very sure this will not be the first and only stay there, and will be looking forward to our next experience with them. Perfect and well done!
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Price per night from:PLN 1,618
Posted on May 5, 2026|Tropical Garden Villa
HL-jaThe spa was a fantastic and unique experience, and the sunset on the beach was absolutely beautiful. The restaurant was decent too. Our room was very close to the lobby. However, there's one thing to be aware of: service charges and taxes can be applied multiple times. For instance, after paying for the spa, an additional 10% was added to the final bill. Just a small heads-up for everyone! It was truly a happy trip 😁, but all that happiness definitely came with a price. In the end, our on-island expenses were even higher than the room rate! 😅
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Price per night from:PLN 1,180
Posted on Nov 3, 2026|Deluxe Suite with Balcony
Anonymous UserThe location is close to the city center, shopping malls, and restaurants, with plenty of parking spaces. Driving in and out is very convenient.
The room is very spacious, equipped with a refrigerator and some cooking utensils, making it easy to prepare meals. There is a small convenience store on the ground floor for various food supplies. The rooftop facilities and swimming pool offer views of the city and the racecourse, and are very popular.
The room we stayed in was close to the elevators and the garbage room. It was quite noisy on the weekends due to a large number of visitors. There was a strange smell in the room upon arrival, so it's a good idea to check with the front desk during check-in.
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Price per night from:PLN 95
Posted on Aug 25, 2026|Premium One Bedroom Suite
Justin YkwI really enjoyed my stay, mainly due to the fantastic location so close to Ipoh’s city center. The furniture and facilities are in pristine, new condition (opened 2026), which made for a comfortable experience.
Unfortunately, there were two disappointing details:
1. The toothpaste was unusable. The cap couldn't pierce the foil seal and snapped off when we applied pressure. Both of our sets had this design flaw.
2. Trip.com shows the wrong location; it sent us to the neighboring apartment instead of this one, making it stressful to find the exact location.
Everything else was great, and I would come back, but I hope these two issues are fixed soon.
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Price per night from:PLN 125
Posted on Sep 4, 2026|2 Bedroom Deluxe Suite Horizon View
Guest UserThe hotel is surrounded by mountains, offering beautiful views and fresh air. The room was also clean and comfortable, making it a relaxing stay.
One area that could be improved is the breakfast selection. Since the hotel is located in Ipoh, it would be great to include more local specialities, such as Ipoh white coffee, bean sprout chicken, and other famous Ipoh dishes. This would make the breakfast experience more memorable and give guests a taste of the local cuisine.
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Price per night from:PLN 364
Posted on Sep 6, 2026|Deluxe Two Bedroom Suite
Chinyu LamThe room was very convenient and comfortable to stay in. The toilet was very clean, and the room was spacious enough. The view was good too. However, the floor was a little sticky when we first stepped in.
The location is great. It’s very close to Lost World of Tambun, less than a 5-minute walk away! The host provided plenty of hangers, it’s enough to hang ou wet clothes after a fun day.
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Price per night from:PLN 139
Posted on Jun 1, 2025|Standard One Bedroom Suite Non smoking
Guest UserA big thanks to the management for free upgrade to studio suites 😍 We felt at home, the room with all the necessities, fresh airs, complimentary drinks and kacang putih, member price for in room service of the Dome. I especially love the bath, water pressure is strong 👍🏻 It would be even better if lotion is provided 😊
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Price per night from:PLN 249