5-Star Hotels in Hawaii, United States

I've stayed at three hotels in Hawaii, and this one was the cleanest. The room size was a bit smaller compared to other hotels, but it was fine. Since it was Christmas, they were giving out hot chocolate in the lobby, which was delicious. It's very close to the beach, and the pool is nice and pretty, but for beach equipment rentals, you have to go to a place quite a distance away, not the hotel itself. That was a bit inconvenient. Also, the pool water was a little dirty. Using the washing machine here was great, as it was $3 compared to $6 at Marriott. When I checked in, Japanese staff helped me, but I was a bit disappointed that they kept talking to each other in Japanese and didn't provide enough information about using the hotel facilities.

As the driver said, this is the best hotel in Hawaii. Before coming here, we went to the Hilton on the Big Island and stayed at the Holiday Inn on Oahu. The difference in service quality is stark. Both hotels had a 6 PM check-in time, but here, we felt the warmth and hospitality of all the staff. Knowing we were on our honeymoon and arrived early, they immediately arranged our room. All the service was so attentive. I also recommend the French cuisine at La Mer. Enjoying the sea breeze, the coconut trees under the moonlight, and top-notch service and food will surely be unforgettable. Next time I come to Hawaii, I will definitely stay here again because everything is just too perfect! ✌️

Stayed for 4 nights The check-in staff was arrogant and unfriendly. The check-out staff did not explain the $48 daily destinations fee clearly, and the balance was not clearly stated. After repeated questions, they further explained, but their attitude was unfriendly. Every day, the house keeping staff put the garbage in the room into the garbage bag, but forgot to clean it up and take it away, and only made the bed. There were cockroaches in the bathroom The price is not worth the price. I believe I will not stay here again.

I had seen a lot of negative reviews on various platforms before, but I didn't experience any of those issues myself. 1. I checked in earlier than the official time. The front desk staff was very friendly and explained that my room was still being cleaned, so I couldn't check in immediately. I left my luggage and went out shopping. While I was out, the hotel called to say my room was ready, which was earlier than the standard check-in time. 2. I discussed my room preferences with the front desk, and I was pleasantly surprised when I got to my room. It felt much better than what I had booked.

I was pulling my hair out trying to pick a hotel in Waikiki, but I finally settled on one that wasn't too old and had fewer negative reviews – Ka Laʻi, LXR Hotels & Resorts. 🏨 This hotel used to be the Trump International Hotel and was rebranded as Hilton's LXR last year. Since there's no LXR series in my home country, I did some research and found out that LXR is Hilton's luxury brand, launched in 2018. During my stay, I truly experienced the meticulousness of Japanese-style service. There were many Japanese staff at the front desk and concierge, which explains why so many Japanese influencers recommend it on Instagram. 🛏️ The biggest surprise in the room was the fully equipped kitchen. It wasn't just for show; you could actually cook in it – Zwilling knives, Kinto glassware and pottery, and even a rice cooker and toaster. All the pots, pans, and utensils were there, even chopsticks. What's most commendable is that every single piece of tableware was sparkling clean, like new. For us, who can't finish super-sized portions, being able to pack leftovers and reheat them was a huge convenience. The toiletries were Byredo, which is rare to find in tasteful hotels in the US. The wardrobe in the room also felt very high-quality. 📍 It's a quiet oasis amidst the hustle and bustle. It's a 5-minute walk to the beach and a 5-minute walk to the shopping street. The room offered a partial ocean view, making it convenient for dining, entertainment, and activities, yet it was very quiet at night. 🎳 The only downside was that the public recreation facilities were undergoing renovation, and the pool was temporarily closed. If this is a concern for you, I recommend checking the progress beforehand or waiting until the renovations are complete. ✅ Overall, if you want a comfortable, home-like stay in Waikiki without sacrificing the quality of a luxury hotel, this LXR is definitely worth adding to your favorites.

The location was great, walking distance to the beach, shops , restaurants, etc. Room was nice, great views. The bell desk and concierge were super helpful and friendly. Check in was a bit slow other than that everything was good.

The room is old, but well maintained. If you are a fan of White Lotus, you will feel it as soon as you arrive at the hotel. Pros: The room is well maintained, the green facilities downstairs are good, and the overall living experience is good; Cons: There is no private beach, the privacy is average, and the beach is shared with several hotels; the staff are not very enthusiastic;

The service is very, very warm. Compared with the next door Rosewood, I personally like the service of Four Seasons. The room has good lighting and is suitable for traveling alone. The room of Rosewood is more beautiful than Four Seasons, but it is not suitable for individual travel. It is more suitable for couples. There should not be 3,000 fish in the kings pond as they said. If you go snorkeling in it, the water quality is relatively turbid. I understand that it is sea water after all. It is 6 meters deep. I didn’t see a lifeguard nearby. Do what you can.

My stay didn't live up to expectations. When I went for breakfast in the morning, I was told it wasn't included, even though I'd specifically confirmed it was when booking. That immediately soured my mood. Thankfully, I contacted the platform's customer service, and they resolved it quickly and offered compensation. The hotel's incredible sea view made up for the shortcomings. I really hope the platform and the hotel, especially one with such a rich history, can avoid such communication errors in the future to ensure a truly excellent guest experience.

I've been here many times, and it's still wonderful! However, it's a shame that the counter for Japanese people that used to be there is no longer there, but I still think this is the No. 1 hotel on Maui. There are very few photos of the hotel, but they are of the club lounge or the restaurant next to the golf course.