4-Star Hotels in Occitanie, France

I had a wonderful stay at this hotel. The location is ideal, right in the heart of downtown Montpellier and close to the train station. The welcome was professional and pleasant. The room was well-equipped.

The room was nice and clean. My main issue with the hotel is the misleading advertisement about offering a shuttle bus to and from the airport. It turns out that they don't provide a shuttle bus to and from the airport after 11:00 PM, and they don't offer such service on the weekends, starting on Friday. These are essential details that the hotel should have shared online to give customers clarity of choice. I arrived around 11:30 PM at the airport and called the hotel. They said that they had stopped the shuttle bus service at 11:00 PM. When I arrived at the hotel and asked about the shuttle bus for the next day, Saturday, since I had a morning flight, they told me that they don't offer such service on the weekend. I chose this hotel because of the shuttle bus service they claimed to offer. This service is not acceptable for travellers due to a lack of clear communication regarding the shuttle service's schedule, which is critical information for travel customers.

Very good hotel very good staff I strongly recommend I went with friends and in couple it's magic

El hotel está muy bien ubicado y las instalaciones son correctas, aunque las fotos del buscador y el precio te hacen pensar en un hotel de una categoría superior. Las almohadas necesitan cambiarse. Y el desayuno, muy variado, pero muy justito de calidad en embutidos y quesos. La estancia, en su conjunto, y toda vez que para nosotros era para una noche de paso, la calificamos como positiva.

The hotel is clean, conveniently located across the road from the beach. But the room does not have dark curtains, so we woke up at dawn. There is also noise from the road that runs between the hotel and the beach. Especially in the morning, when trucks pass and stop to unload. Breakfast is delicious (there is even smoked salmon).

Very welcoming, cozy, and beautiful with a view of a river from my room. Staff were exceptional, very friendly and helpful, I asked for a sellotape around midnight to use for my packing, staff went beyond just to accommodate me. Also good to mention, I was surprised when two lovely staff told me upon checking in that my booking comes with a breakfast, I thought they just made a mistake and so I clarified that I didn’t include breakfast as I will be spending most of my time outside and I had an early flight to Paris, but they insisted and went over the top by saying ‘they can make a sandwich or pack a light breakfast with fruits for me’, amazing and superb service, indeed. Great location, near the Cathedral, shops, and restaurants. Everything was perfect, I would definitely come back and recommend.

I stayed here for a total of 3 nights and 4 days. The staff were very friendly, the location was the best, the facilities were good, and the price was not expensive. In particular, it is a 10-minute walk from the train station, there is a bus stop right in front of the hotel, and Narbonne's representative cathedral and historic site are close. The cooking facilities, toilets and laundry facilities are well established. In particular, I want to give a lot of praise in that there is no place that is broken. Considering that this residence is a three-star residence, it is almost perfect.

The view of the room is very good, ten minutes away is the public beach, very convenient. The hotel environment is closed and parking spaces are not worrying. The breakfast is not very rich, some chicken ribs, but there are no other cafes and bakeries around, you can eat at the hotel. The surrounding scenery is beautiful, but it is not close to various supermarkets. The only thing that can be improved is that some of the sisters who clean the room are not very careful. They often forget to replenish drinking water in the room and go to the restaurant to ask for it.

Vriendelijkheid van het personeel aan de receptie laat te wensen over. Ze laten gasten wachten en negeren ze, terwijl ze niks zitten te doen. Barpersoneel was daarentegen zeer vriendelijk. Het ontbijt was in vergelijking met een paar jaar geleden sober.

Excellent séjour, bel hôtel