4-Star Hotels in Pennsylvania, United States

Ben and Sam were amazing! Thanks for a great stay. Room was clean. Bed was very comfy. Housekeeping staff were very rude. Only negative during our stay. We paid for late checkout but they were very aggressive at our door all morning so don’t pay for late checkout if you don’t absolutely have to.

Check in was easy and service was very friendly. The pool was a little dirty but warm. We weren't given any hand soap, shampoo, or bath soap for the room but had no problem getting it from the front desk when we asked. Overall we were happy with our stay and would definitely stay again.

Nice, very spacious. The sound insulation is a little bit worse, or the old beauty is too fierce to hear. However, I am lucky, I have the opportunity to live here.

Staff is wonderful, super helpful and kind. Very accommodating to our event and all of the attendees! Had wonderful, easy service throughout the whole weekend. The bed sheets had a prior stain. You can tell they were washed but it was an old makeup(?) stain… a little discomforting but everything else was up to par. The elevators seemed to give out fairly easy with constant use. Overall had a great time, will be back!

For a 5 star hotel, I am very disappointed with this hotel. First the valet parking guy doesn’t tell you what the parking options are and just drive your car away which defaults to valet parking, when we could’ve done self parking. Checking in was a long time. The room was standard, the king size bed was waited as the mattress size doesn’t match the bed frame, it’s about 6 inches coming outside of the frame. The pool was like a zoo full of people and kids, no chair to sit or put your stuff on, towels ran out quickly, the floor in the pool are was dirty and muddy, no one cleans or maintains it. When you need something and call front desk, it’s either busy or they put you on hold. The standard just doesn’t match five star criteria.

Facilities: Very complete Sanitation: Clean and tidy Environment: Good Service: Hot water is available in the morning, and the bar is also provided

Very nice hotel had a great board meeting. Attend dinner meetings in the conference rooms. The food was great. Service was a little strange a male server called Enrique asked if I would give him $300.00 for a sick relative, I of course said no, and thought it was very strange. He then went into some strange rant about not trusting him.

The design of the hotel is trendy, the breakfast is rich, the bar is average, and there is a place to charge mobile phones and computers for free in the lobby. The hotel is in the city center, suitable for city walks at night. The hotel is two steps away from the Pennsylvania Convention Center.

Room is very spacious and clean with good views. Filtered water is also provided via tap (on the left). Price is very worth for the room space and hotel staff service - friendly and helpful. Breakfast was average but no complaints! Note : there are quite a number of connecting rooms but hotel staff was very helpful and willing to change room if you are uncomfortable with a connecting room allocation.

In terms of cleanliness, it was not good because there was some mop smell in the bathroom. The location was good, directly connected to the airport. I had a beer in the restaurant, and it took a while to order because there were so many people.

Ben and Sam were amazing! Thanks for a great stay. Room was clean. Bed was very comfy. Housekeeping staff were very rude. Only negative during our stay. We paid for late checkout but they were very aggressive at our door all morning so don’t pay for late checkout if you don’t absolutely have to.

Staff is wonderful, super helpful and kind. Very accommodating to our event and all of the attendees! Had wonderful, easy service throughout the whole weekend. The bed sheets had a prior stain. You can tell they were washed but it was an old makeup(?) stain… a little discomforting but everything else was up to par. The elevators seemed to give out fairly easy with constant use. Overall had a great time, will be back!

For a 5 star hotel, I am very disappointed with this hotel. First the valet parking guy doesn’t tell you what the parking options are and just drive your car away which defaults to valet parking, when we could’ve done self parking. Checking in was a long time. The room was standard, the king size bed was waited as the mattress size doesn’t match the bed frame, it’s about 6 inches coming outside of the frame. The pool was like a zoo full of people and kids, no chair to sit or put your stuff on, towels ran out quickly, the floor in the pool are was dirty and muddy, no one cleans or maintains it. When you need something and call front desk, it’s either busy or they put you on hold. The standard just doesn’t match five star criteria.

Facilities: Very complete Sanitation: Clean and tidy Environment: Good Service: Hot water is available in the morning, and the bar is also provided

The design of the hotel is trendy, the breakfast is rich, the bar is average, and there is a place to charge mobile phones and computers for free in the lobby. The hotel is in the city center, suitable for city walks at night. The hotel is two steps away from the Pennsylvania Convention Center.

Room is very spacious and clean with good views. Filtered water is also provided via tap (on the left). Price is very worth for the room space and hotel staff service - friendly and helpful. Breakfast was average but no complaints! Note : there are quite a number of connecting rooms but hotel staff was very helpful and willing to change room if you are uncomfortable with a connecting room allocation.

I understand that the property had been renovated. The room looked okay, I found dried crusty blood stains on the bedsheets. The room walls are thin, needless to say everyone screaming at each other in the room next door (probably high on **** and alcohol) at 1 am in the morning is my nightly entertainment? Only 2 sets of towels and this new eco-friendly policy means you don't get any new towels unless you ask and then nobody shows up. The toilet paper holder in the bathroom was broken, I had to flush the toilet a couple of times for it to work. The shower is nice and spacious. The cleaning crew must have been understaffed, because there was mold in between the shower tiles. There is no functioning ventilation in the bathroom. The air conditioning, when and if it works, is super loud. Upon arrival it was set to 72, I tried changing it to 68, but it jumped back to 72. TV was working, unlike the remote, some keys were just dead. The room smelled musty. No microwave, the fridge was not cooling either. I thought maybe the ice machine on the 5th floor could cool my water down a little. Come to find out that the ice machine wasn't working and from the looks of it, it never has! Also, the ice machine room looks like World War 2 has left its mark. The ceiling is about to fall down and it's dirty. The hallway has nice carpet but again, the cleaning crew might not be fully staffed and dirty fries were left all over the hallway (5th floor). I see that the hotel has a non-smoking policy. This may apparently only apply to cigarettes. Floor 5 and 12 reek of ********* so badly, it creeps into the rooms and makes a good night sleep close to impossible. It's not a whiff you get from someone who has recently smoked walking by, it comes from the rooms. It is utterly disgusting and Hilton should be ashamed. The staff at the front desk is jaded and rude, I'd be too if I had to deal with what's coming through that hotel. Breakfast doesn't open until 7am which didn't work for us because we came for a business trip and had to leave the hotel by 7am. Also, breakfast is not included in the $700 for 2 nights. Instead you choose from 3 or 4 overpriced omelets from a menu. $40 for 2 mini omelets and a cup of coffee. It didn't taste too bad but that price is not justified. Also, the breakfast room is way too dark. I could barely see the food in front of me. Parking is an insult to be honest. Philly is not a safe city and for $700 for 2 nights I would have expected parking at the hotel or at least covered parking that is being monitored at no extra charge. Instead, you can drive 1500 yards down the road to an open parking lot that will cost you $13 a night ($15 if you use a valet). It is not monitored, no security and any random person can walk in there and wreak havoc. Shameful. Overall, not a Hilton experience, for the price I paid I would have expected service which I didn't get. Never again and I am hoping other Hilton properties aren't so shameful.

Excellent location. Very easy to walk anywhere. A bit of a small room but good for 1 or 2 people. Room is not sound proof at all, heard next door chit chatting late at night.

Excellent stay from beginning to end! Property was ideally located right outside the city and adjacent to the University of Penn. I really appreciated the adequate supply of good restaurants and the youthful vibe. Deno at the front desk was professional, personable, affable, knowledgeable and accommodating. I came in earlier than check in time due to a red eye flight that I had taken. He gave me a room that just happened to be cleaned and available. Thanks that allowed me to catch up on a couple hours of sleep which really helped make a difference in my trip👍👍 Breakfast was excellent! I will definitely return and this is from a 13 year former head-waiter at a Ritz Carlton in California who knows what service is about. Great job again for exceeding my expectations!!👍👍👍

The location of the hotel is good, the room is spacious, and the waiter cleans it every day. I think the best part of the hotel is the self-service washing machine. This is the first time I have encountered it in a hotel. It really solves the trouble of not being able to wash clothes when staying in a hotel

Ben and Sam were amazing! Thanks for a great stay. Room was clean. Bed was very comfy. Housekeeping staff were very rude. Only negative during our stay. We paid for late checkout but they were very aggressive at our door all morning so don’t pay for late checkout if you don’t absolutely have to.

Staff is wonderful, super helpful and kind. Very accommodating to our event and all of the attendees! Had wonderful, easy service throughout the whole weekend. The bed sheets had a prior stain. You can tell they were washed but it was an old makeup(?) stain… a little discomforting but everything else was up to par. The elevators seemed to give out fairly easy with constant use. Overall had a great time, will be back!

For a 5 star hotel, I am very disappointed with this hotel. First the valet parking guy doesn’t tell you what the parking options are and just drive your car away which defaults to valet parking, when we could’ve done self parking. Checking in was a long time. The room was standard, the king size bed was waited as the mattress size doesn’t match the bed frame, it’s about 6 inches coming outside of the frame. The pool was like a zoo full of people and kids, no chair to sit or put your stuff on, towels ran out quickly, the floor in the pool are was dirty and muddy, no one cleans or maintains it. When you need something and call front desk, it’s either busy or they put you on hold. The standard just doesn’t match five star criteria.

Facilities: Very complete Sanitation: Clean and tidy Environment: Good Service: Hot water is available in the morning, and the bar is also provided

The design of the hotel is trendy, the breakfast is rich, the bar is average, and there is a place to charge mobile phones and computers for free in the lobby. The hotel is in the city center, suitable for city walks at night. The hotel is two steps away from the Pennsylvania Convention Center.

Room is very spacious and clean with good views. Filtered water is also provided via tap (on the left). Price is very worth for the room space and hotel staff service - friendly and helpful. Breakfast was average but no complaints! Note : there are quite a number of connecting rooms but hotel staff was very helpful and willing to change room if you are uncomfortable with a connecting room allocation.

I understand that the property had been renovated. The room looked okay, I found dried crusty blood stains on the bedsheets. The room walls are thin, needless to say everyone screaming at each other in the room next door (probably high on **** and alcohol) at 1 am in the morning is my nightly entertainment? Only 2 sets of towels and this new eco-friendly policy means you don't get any new towels unless you ask and then nobody shows up. The toilet paper holder in the bathroom was broken, I had to flush the toilet a couple of times for it to work. The shower is nice and spacious. The cleaning crew must have been understaffed, because there was mold in between the shower tiles. There is no functioning ventilation in the bathroom. The air conditioning, when and if it works, is super loud. Upon arrival it was set to 72, I tried changing it to 68, but it jumped back to 72. TV was working, unlike the remote, some keys were just dead. The room smelled musty. No microwave, the fridge was not cooling either. I thought maybe the ice machine on the 5th floor could cool my water down a little. Come to find out that the ice machine wasn't working and from the looks of it, it never has! Also, the ice machine room looks like World War 2 has left its mark. The ceiling is about to fall down and it's dirty. The hallway has nice carpet but again, the cleaning crew might not be fully staffed and dirty fries were left all over the hallway (5th floor). I see that the hotel has a non-smoking policy. This may apparently only apply to cigarettes. Floor 5 and 12 reek of ********* so badly, it creeps into the rooms and makes a good night sleep close to impossible. It's not a whiff you get from someone who has recently smoked walking by, it comes from the rooms. It is utterly disgusting and Hilton should be ashamed. The staff at the front desk is jaded and rude, I'd be too if I had to deal with what's coming through that hotel. Breakfast doesn't open until 7am which didn't work for us because we came for a business trip and had to leave the hotel by 7am. Also, breakfast is not included in the $700 for 2 nights. Instead you choose from 3 or 4 overpriced omelets from a menu. $40 for 2 mini omelets and a cup of coffee. It didn't taste too bad but that price is not justified. Also, the breakfast room is way too dark. I could barely see the food in front of me. Parking is an insult to be honest. Philly is not a safe city and for $700 for 2 nights I would have expected parking at the hotel or at least covered parking that is being monitored at no extra charge. Instead, you can drive 1500 yards down the road to an open parking lot that will cost you $13 a night ($15 if you use a valet). It is not monitored, no security and any random person can walk in there and wreak havoc. Shameful. Overall, not a Hilton experience, for the price I paid I would have expected service which I didn't get. Never again and I am hoping other Hilton properties aren't so shameful.

Excellent location. Very easy to walk anywhere. A bit of a small room but good for 1 or 2 people. Room is not sound proof at all, heard next door chit chatting late at night.

Excellent stay from beginning to end! Property was ideally located right outside the city and adjacent to the University of Penn. I really appreciated the adequate supply of good restaurants and the youthful vibe. Deno at the front desk was professional, personable, affable, knowledgeable and accommodating. I came in earlier than check in time due to a red eye flight that I had taken. He gave me a room that just happened to be cleaned and available. Thanks that allowed me to catch up on a couple hours of sleep which really helped make a difference in my trip👍👍 Breakfast was excellent! I will definitely return and this is from a 13 year former head-waiter at a Ritz Carlton in California who knows what service is about. Great job again for exceeding my expectations!!👍👍👍

The location of the hotel is good, the room is spacious, and the waiter cleans it every day. I think the best part of the hotel is the self-service washing machine. This is the first time I have encountered it in a hotel. It really solves the trouble of not being able to wash clothes when staying in a hotel

Check in was easy and service was very friendly. The pool was a little dirty but warm. We weren't given any hand soap, shampoo, or bath soap for the room but had no problem getting it from the front desk when we asked. Overall we were happy with our stay and would definitely stay again.

In terms of cleanliness, it was not good because there was some mop smell in the bathroom. The location was good, directly connected to the airport. I had a beer in the restaurant, and it took a while to order because there were so many people.

I booked this for a business trip, out of convenience to be able to walk to my office. Facilities were decent. I did not interact with hotel staff very much, but those interactions were pleasant. Room itself felt a bit dated, but served its purpose.

This is a nice old hotel that reminds you of yesteryear. The front desk folks were awesome, as well as the bar staff. The location is great if you’re okay with a short walk to the Pirates ballpark or Market Square. Restaurants just outside the door. My issue with this place which is why I rated it average was the maid service….or better stated, the lack of maid service. This is not one of those places where they only come by every other day. Check in is day 1, on day 2 I get to my room that evening and it was not made up, called the desk and they offered to send someone up and said they comp some Bonvoy points. I was tired and passed on anyone coming up that hour. She said she leave a note for housekeeping. Day 3, again no room service…called and talked with the same lady, she said she comp some more points, and ensure the housekeeping manager was made aware. Again I was too tired for anyone to come up that evening. Day 4 yup you guessed it, no room service…once again I was told I’d get comped a few more points. And thus time the on duty housekeeping manager and two housekeepers came by…I needed towels and smelly trash removed. The manager said she wanted to make it up to me and said she’d send up a couple beers. No beer showed up, another empty promise. In total I was comped just 500 points. I expected at least 500 for each occurrence. I’m going to notify Marriott of my disappointment. Human error happens, it how the establishment responds and resolves those errors that really count.

This is a very stylish hotel. From getting off the car to checking in, every staff member I met was very, very warm and sincere! Special thanks to the beautiful short-haired beauty at the front desk for providing us with several maps of different universities and a route map of restaurants, which is so convenient! And the hotel is located in the university town, very convenient!

The room is small, but the facilities are very complete, there is a small refrigerator, the heating is very good! ! There is a parking lot next to the hotel, the kind of valet parking, it feels very casual, but it is very cheap, 6 knives a night. There are also two garages, one 18-knife one night, one 10-knife one night, the environment is not bad... next to 711, there are subways, there are small supermarkets.

Location was great. Hotel was nice and clean. Service was better than good. Strange layout for a hotel. I was quoted one night for $112 by Trip.com and yet was billed $161. How does that work?

The location is particularly good. If the weather is good, I feel that I can walk to most places. I can go straight to lyft and get cheap. Pittsburgh has bad traffic. In this place, it is more worry-free to drive others than to drive. I feel that the service is very good, but the first The shortcoming of the tripartite reservation is that a lot of services can't be enjoyed. If you apply for a member directly, you will have more free services. If you go online, you only have free low-speed traffic. If you are at high speed, you can reduce 10 knives, which is 5 knives per day. Not expensive! The lobby is really good! There is a free apple at the front desk and a variety of fruit soaking water every day! The room is a bit small, the air conditioning is very good, the water pressure is also very good, the bed is very comfortable! But Ctrip is really cheap, and the US website has a tax of more than 10%!

Overall, it was an enjoyable stay. When we got to our room we discovered the air conditioner wasn't working and we were missing a TV remote, but two employees arrived within the hour and handled both. Our space (a two room suite with a king bed) was suitable for our needs. We recently stayed in a king room in NYC and by comparison this place was practically a house. The place was clean, no noticeable stains, dirt, dust, etc. The kitchen was adequately stocked with plates, cups, and cookware, and the fridge was ice cold. I was surprised to find relatively close parking in the private lot despite being there during three Pirates' games and Anthrocon. The breakfast was decent, and the staff was friendly. My small list of nitpicks: - I wish the kitchen had a toaster and an actual coffee pot (or a Keurig) - The TVs had just a few streaming options (Netflix, Prime, and Pluto) and either I didn't know how to cast or the TVs didn't have that option. - While they did thankfully fix our A/C, it did struggle to maintain an admittedly cold setting (in its defense it was in the 90s the entire time) - Maybe it was just our fridge, but the ice machine didn't work in the freezer and we used the one ice cube tray quickly each day (because, again, over 90 out).