Stayed for three nights, and it was the most unforgettable apartment of our trip – a truly delightful surprise! I'll always remember my room number, 18-1, with its incredible oceanfront view. There's a private beach right downstairs, and delicious nasi lemak across the street. I definitely have to go back and stay again!
Had a great stay here! Easily access to the mall nearby and tourist attractions. Clean room with modern concept. Will stay here for my next visit to penang :)
I am very pleased with the service given by the receptionist. They are welcoming and very friendly. They had been going an extra mile for my birthday during the stay and it made my day. 🥰 Thank you so much again for the hospitality and for the upgrade. The room is spacious and have all the basic amenities. The only thing that I think the hotel can improve is adding more variation to their channels on the TV and all the lift need to be available during peak season since it is a hassle to wait for the lift and missed out a few times just because of the lift is full. However I would definitely stay here again the next time I go to Penang for all the other reasons ☺️
I just stayed for one night. Which was enough for me.
Be aware this is not part of the official Rainbow Resort Hotel. Upon seeing my confirmation, the receptionist told me my room was an Airbnb. The building is a hotel as well private rooms that are rented out.
The room itself was very spacious, 70 sqm with one bedroom and a living space. It had obviously been repainted recently (it smelt a fresh paint) so the walls were clean. Air conditioning and basic amenities were provided.
The building itself, has seen a lot of wear and tear. If you’re on a budget and want a spacious room it will meet your needs.
For the price I think it’s quite reasonable if you’re there for a short stay.
The hotel is next to a beach, and a swimming pool downstairs. There a few restaurants across the road.
This hotel is considered an older, established 4-star property in the old town, and some of the facilities are a bit dated; I hope they can be updated. The hotel breakfast is excellent, with a good variety and local specialties, though I wish they'd improve the drink quality. My room was old, the AC was leaking, and the ceiling was visibly peeling. Lin at the front desk, who speaks Chinese, provided exceptional service, while others were just average. We arrived on New Year's Eve without a reservation for the buffet dinner, but Lin communicated with the restaurant and managed to get us an extra table so we could enjoy our New Year's Eve meal. However, the 188 MYR price didn't match the quality; if this were in China, it probably wouldn't last a month. The salmon was cut into small strips, and the plate was empty quickly—looks like it's the same everywhere, haha. Ninety percent of the diners were local Chinese. The hotel is located in the old town, about a 15-minute walk to the mural street, and not far from Little India and the Peranakan Museum. There's a hawker center downstairs, but it was closed for the New Year. Overall, the hotel is good, and the location is quiet yet central.
It was a wonderful stay! My family and I really love the hotel. From check in until check out, everything was smooth. Extra credit to the team and staff. We had a stay there to celebrate my husband’s birthday, they helped out with the decorations of the room. It was so delightful.
Overall, my stay at this hotel was really great, perfect for those who want comfort and convenience for exploring and dining.
What impressed me most was the sense of space. Both the room and the public areas were very spacious, completely free of any cramped feeling. The room itself was large enough to spread out luggage and move around freely. The bedding and furniture layout were well-arranged, not feeling crowded at all, making for a very relaxing stay. The bathroom area was also quite roomy, with a clean and efficient wet/dry separation, making showering and washing up very comfortable and convenient for daily use.
Next up is the pool, which scored high marks for both aesthetics and practicality. The pool's design is beautiful, the water quality is clean, and the environment is meticulously maintained. It's fantastic for photos during the day when the light is good, and a swim in the evening or at night with the breeze is incredibly pleasant. It's suitable for both relaxing and for kids to play in the water. Even just sitting by the pool and daydreaming felt very therapeutic.
The location is another big plus. It's super close to the night market, within walking distance, making it incredibly convenient for evening strolls and eating. No need for taxis or long walks; if you want to grab some snacks, buy small items, or soak in the local atmosphere, it’s just a few steps away. Returning late also felt very safe. It’s ideal for anyone who loves the night market vibe and doesn't want to hassle with transportation.
Pleasantly surprised! The hotel is new and beautiful, with spacious and clean rooms. The water dispenser was a convenient touch, highly appreciated! 👍 The rooftop pool and gym were great. The hotel service was also excellent; on our last day, they extended our check-out to 12 PM, so we could store our luggage and go out again before coming back. The location is super convenient; in the morning, we just took a casual stroll and within 500-600 meters, we passed a bunch of must-see attractions: museums, the newspaper office, the mosque, the Rainbow Quarter, and various food markets. Especially ”Durian King” – we ate durian until we were full, then walked back to the hotel. It couldn't have been more convenient!
“I recently stayed at this hotel and overall had a very pleasant experience. From the moment I arrived, the staff were welcoming, professional, and always ready to assist with any requests. Check-in was smooth and efficient, which made a great first impression after a long journey.
The room itself was clean, comfortable, and well-maintained. The bed was especially cozy, allowing for a good night’s sleep, and the amenities provided were more than adequate for a relaxing stay. I also appreciated the little details, such as complimentary toiletries and the overall quiet atmosphere, which made it easy to unwind.
The hotel’s location is definitely one of its strong points. It was conveniently situated near key attractions, restaurants, and public transport, making it easy to get around without much hassle. This added a lot of value to my stay.
That said, there are a few areas where improvement could be made. Some parts of the room felt slightly dated, and occasional delays in service were noticeable during peak hours. However, these were relatively minor issues and did not significantly affect the overall experience.
Overall, I would recommend this hotel to travelers looking for comfort, convenience, and friendly service. With a few small improvements, it has the potential to be an even better place to stay. I would certainly consider returning in the future.”
Good stay at Jazz Hotel Penang 👍
Really satisfied with my trip here. The room was clean, spacious and comfortable, with a bathtub and even a complimentary bath bomb which made the stay extra relaxing. Love the rooftop pool and the overall modern vibe.
Location is convenient — walking distance to Straits Quay and easy access to Gurney area for food. Staff were friendly and helpful throughout the stay.
Overall a pleasant experience, will definitely come back again!
Very Good
692 reviews
8.6/10
Price from
BRL 241
per night
Check availability
See All Hotels With Gym in Penang
Recent Reviews for Penang Hotels
See all
7,2/10
RRayTFirst of all the hotel rented out the rooms for individual operator.
So there will be different check in counter.
Upon check in, been told that the room card not functioning as they are doing upgrading, so every time u come back will need to call the house keeping to unlock the door.
Most importantly they charge RM 17 per night for car parking. So a lot of car parking outside which make the entrance a bit difficult
XXiaochengzicyThe Shangri-La hotel definitely lives up to its brand standards. Its location is superb, right next to the bus terminal for easy access to the free CAT bus, and GAMA supermarket is just a short walk away for snacks. There are plenty of dining options within a one-kilometer radius. The main draw for me was the convenience, and the room facilities were clean, which is all I needed. My room on the 15th floor was quite high up and offered a distant view of the sea. I even got a free fireworks show during Eid al-Fitr! The only downside was the soundproofing, which wasn't great.
GGuest UserThis hotel has very few Chinese-speaking staff, I only encountered one on my last day out of four! The breakfast was terrible! There was a lot of Indian food, and even the DIY noodle soup was bad! The Western food was also unappetizing! It was so bad I felt like screaming for help! We chose this hotel because we were a family traveling together and needed a triple room.
XXiaotuzijiadexiaopangmiaoFacilities: The hotel has complete facilities, everything you need is there.
Hygiene: The hygiene is good, no obvious oversights.
Environment: Facing the Strait of Malacca.
Service: They helped with our luggage.
As an antique hotel, its value for money is truly excellent. You can stay for just over 1000 [currency unit]. Online, the Heritage Wing is more recommended, but because of its age, we chose the newer Victory Annexe. Before checking in, I saw some online reviews and was a bit worried, but after experiencing it firsthand, I found it to be quite good. First, upon arrival, the staff at the entrance were very attentive. When our car pulled up, they helped with our luggage, and the luggage was even delivered to our room. When checking in, there was a Chinese-speaking person at the front desk, but it seemed most could only speak English. However, simple English was fine, and they also used gestures, making the process very smooth. The room assignment was also quick. After checking in, the hotel balcony faced the sea. This hotel is quite popular, with all kinds of nationalities, but there was no obvious favoritism towards Caucasians or discrimination against Chinese. Perhaps because I'm someone with strong boundaries, every staff member I encountered smiled and nodded in greeting, which even made me feel a bit shy; there was no coldness. The hotel's location is excellent, very close to the Blue Mansion. You can go for a city walk when you step out – still highly recommended!
MMontYQingdaoThis is one of the loveliest hotels we have stayed at. The staff is exceptional and extremely friendly. The environment is elegant and welcoming. The grounds are impeccably manicured. The dining experience is classy but reasonably priced. The rooms are well cared for, comfortable and clean. The breakfast buffet has a wide array of options and is very delicious. This hotel is very remote and is a fifty minute drive to Georgetown....but the seaview is worth the extra traveling. Thanks to the ENTIRE staff for giving us such lasting memories. 💛💛
AArina AkhirIt was a wonderful stay! My family and I really love the hotel. From check in until check out, everything was smooth. Extra credit to the team and staff. We had a stay there to celebrate my husband’s birthday, they helped out with the decorations of the room. It was so delightful.
MmscooolThe hotel might have been a grand one 20 years ago, but currently the room and facilities are dated and worn down. Public beach is accessible, but not advised to swim in the sea due to presence of jellyfishes. The carpets outside the rooms smelled musky. Swimming pool is always crowded and too small for the occupancy rates. Went for the complimentary exercise classes, but they were way too simplistic and a waste of time to attend. Gym also smelled bad from the sweat and equipment. Everything in the breakfast either was way too sweet or high in salt content, but it’s hard to get breakfast in the morning nearby so it’s either you eat here or end up hungry. True to its advisement, this hotel is catered to families with young children, so expect lots of rowdiness, noise and tantrums from the occupants.
GGuest UserThe semi-transparent door in the room is really not family-friendly, and it doesn't close properly, always leaving a 3cm gap. This severely impacts the sense of security. After complaining to the staff, they just put a lock on with double-sided tape, which, while it allowed the door to lock and reduced the gap, still didn't make it close flush.
On top of that, the water pressure is extremely low, and the overhead shower is unusable. The staff mentioned that many guests have complained about this, but it still hasn't been fixed. Although there are two air conditioners in the room, one frequently turns off by itself, requiring me to switch it back on multiple times throughout the night, which disturbed my sleep. The light above the bed was also broken and kept flickering.
However, the staff were generally friendly, and the hotel itself is spacious and quite clean.
AAnonymous User2nd time stayed in this hotel! Perfect location, walkable distance to famous breakfast Toh Soon cafe (old shop).
Highly recommended! Room was clean and quite spacious!
There are swimming pool and gym room but too bad we have no time to use these facilities 😂
overall very good 👍🏻👍🏻
GGuest UserOverall, my stay at this hotel was really great, perfect for those who want comfort and convenience for exploring and dining.
What impressed me most was the sense of space. Both the room and the public areas were very spacious, completely free of any cramped feeling. The room itself was large enough to spread out luggage and move around freely. The bedding and furniture layout were well-arranged, not feeling crowded at all, making for a very relaxing stay. The bathroom area was also quite roomy, with a clean and efficient wet/dry separation, making showering and washing up very comfortable and convenient for daily use.
Next up is the pool, which scored high marks for both aesthetics and practicality. The pool's design is beautiful, the water quality is clean, and the environment is meticulously maintained. It's fantastic for photos during the day when the light is good, and a swim in the evening or at night with the breeze is incredibly pleasant. It's suitable for both relaxing and for kids to play in the water. Even just sitting by the pool and daydreaming felt very therapeutic.
The location is another big plus. It's super close to the night market, within walking distance, making it incredibly convenient for evening strolls and eating. No need for taxis or long walks; if you want to grab some snacks, buy small items, or soak in the local atmosphere, it’s just a few steps away. Returning late also felt very safe. It’s ideal for anyone who loves the night market vibe and doesn't want to hassle with transportation.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 1,500,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.