Boutique Hotels in Phuket

"It doesn’t look impressive from the outside but the inside is decorated and designed quite nicely.  In terms of location it depends on what you are looking for. It is fairly close to the central mall (probably max 10 minutes walk even if not walking very fast) but I did not have time to go as there were too many other things to do. It is about half an hour moderate to slow speed walk into the middle of old Phuket town but if you don’t feel like walking there is a bus stop within ten minutes walk max with lots of buses either to the beaches or town centre depending on which side of the road you wait in."

"I was very satisfied with my stay at The Arch Phuket Hotel. The hotel is clean, comfortable, and the staff are very friendly and welcoming. One of the highlights was the New Year’s Eve celebration — the hotel provided a complimentary dinner with a salmon set, which was delicious and very generous. We also received a small gift, which was a lovely touch. The breakfast on January 1st was also very special and different from the usual hotel breakfast — it was incredibly tasty and impressive. The only downside is that the hotel is a bit far from Old Town, and there is no 7-Eleven nearby, so you need to walk some distance to find one. Other than that, everything was great. I truly enjoyed my stay and would recommend this hotel."

"Overall stay was fine, but definitely it’s not a real 5*, solid 4*. Rooms are big and clean, location is very Nai Yang central, everything is just few steps away. Staff is polite and helpful. This hotel is ok for couple of nights stay, but I wouldn’t spend here my full vacation. Hotel shape makes territory very narrow and boring. On negative side. Many small things are not convenient in this hotel. Beds are very hard and bed linen quality is for sure not a 5* level. Air condition in room is extremely strong, we both got sick after first night, sore throat, even I put 23-24° with low fan, but inside room was always extremely cold, I had to switch it off completely from time to time. Maybe because hotel is quite new and aircon system works well, I don’t know. Amenities are placed weird and not convenient at all, you have teapot inside small closet but no electricity socket around, so I had to bring it to bathroom to boil water. Luggage shelve and wardrobe in Deluxe rooms are located inside bathroom! Also big problem with water in shower, you have to wait for hot water and also water pressure is changing all time, can be weak with cold water and then suddenly strong and adding hot, so taking shower isn’t too comfortable. Pools are not convenient, small, almost no area for sun-beds, no trees. We were given a room facing a small side street with cafes and bars, loud music (with low bass) until 3 am from a bar didn’t let me sleep, because it was super loud and disturbing, windows are not good soundproof too. Next day we asked to change the room and staff helped with this and we were given upgrade in another building, room was much bigger. I saw another couple also moving same day, seems like because of same reason. Flooring material in rooms is also very cheap, first time in my life I saw linoleum in 5*. Also first time I saw they will charge you with fine for mangosteen in room, usually only durian. Breakfast is quite good, plenty of choices, good coffee machine, but no tea selection, just a common used teapot with black teabag inside. When I asked for one camomile tea bag for me (because they put it in the room too), I was told they don’t have and tea is only what is on table. Bakery is awful, cheap quality. Fruit choice was good. Even I support smoking free policy in hotel public areas, but they don’t allow to smoke on room balcony too, for me it is annoying and not customer friendly, they have few designated smoking areas on territory."

"Staying for a night near the airport as a layover, it's about a 10-minute easy walk from the airport, very close. There's a 7-Eleven convenience store about twenty meters from the entrance. The AC unit outside the room was indeed super loud, and breakfast was quite average, not particularly tasty, though the restaurant staff were very enthusiastic. The front desk was also very welcoming. There's a beach and a national park near the hotel, which are quite nice for a morning stroll."

"Excellent hotel with great service. We landed in Phuket early and they let us store our luggage first, and loaned umbrellas as it was raining heavily. Also got a free room upgrade! The rooms were spacious. We also ate at the restaurant for their BBQ night, which included steak, skewers and drinks. The location is at the heart of the Patong district, and near the beach. Only bad thing is that it’s far away from the airport so we had to leave earlier for our flight, but it can’t be helped."

"It was a wonderful stay. The reception was very much welcoming with a smiling face..buffet breakfast was well organised staff were very friendly,had many options of dishes and had live cooking counters. The bell boy was always available...The staff was always smiling..The overall experience was above expectations...The hospitality was extremely good..Had a great stay. I definitely recommend this hotel.. Would love to stay again when I visit Phuket next visit.Thank you very much..."

"I stayed at the hotel for 2 weeks, and overall the experience was okay. The room was spacious and modern, with a comfy bed. The gym and swimming pool were well maintained, with staff almost always available. The food in the restaurant was good as well. The hotel seems to be pet friendly as well, as there were lots of people walking their dogs. As for what’s holding it from being great - the room was not cleaned perfectly. The kitchen cupboards had strong smell for the first few days and the provided glass bottles weren’t the cleanest either. The staff were nice but not very helpful. The location is ok, but it’s not quite Phuket Town, it’s 10 mins north from it."

"The hotel's distance from the airport is neither close nor far. It's quite tiring to walk with luggage, so you still need to pay for a taxi. The lack of a shuttle service to and from the airport is a drawback. You also have to wait for a shuttle to get from the main lobby to the actual apartment room, which isn't very convenient. And whoever designed the room curtains is a genius – they're too short at the top, letting light in, so I was woken up by the bright light before 6 AM. There's also construction happening nearby. It's full of Russians here, and the breakfast is just okay."

"Perfect place for a relaxing getaway — whether you come as a couple or with family. There are plenty of activities to enjoy, especially if you love working out. This place has everything you need, and the staff are all super friendly and helpful. Definitely a place I’d love to stay again"

"This place is amazing at the heart of Phuket with all amenities nearby. The Hotel has a very clean pool to relax. The location is well placed and is close to Phuket central and convenient distance from old town, patong beach. The hotel has bike rental which allows you to get everything in one place."