Read genuine traveler ratings & reviews to find your perfect stay.
Posted on May 14, 2026
Anonymous User
They say Australian hotels have bad service, and I experienced this first-hand. Even at a 5-star hotel, the mini-bar was constantly forgotten during daily cleanings in both rooms I booked, which were on different floors.
Also, during breakfast, genuinely friendly staff were few and far between. Out of all the days I stayed, only two female staff members greeted guests with a smile. On April 5th, the front desk was manned by a male attendant in a brown suit, with a brush cut and a beard. My parents arrived before me, so he gave them three English menus. When I arrived, I asked him for a Chinese menu. He said 'okay,' but I waited for a very long time, and he never brought it. During this time, I asked two other staff members about it. I told them I needed a Chinese menu, and they both said 'okay,' but none of them brought it to me. I waited for a very, very long time! I couldn't wait any longer, so I took an English menu myself and went to the front desk to exchange it. As I walked towards the front desk, the same male attendant with the brush cut and beard also walked over. I then told the female attendant at the front desk that I needed a Chinese menu. The male attendant then came over and *actually said* he was also looking for a Chinese menu 🙄. In reality, menus in various languages are usually available at the front desk. And normally, when they check guests in, they ask what language they prefer and provide the appropriate menu. The staff on duty that day hadn't placed Chinese menus on the counter and then delayed providing them when guests asked. I don't want to bring up 'discrimination against Chinese people,' but the attitude of prioritizing foreign guests while neglecting Chinese guests is unacceptable. I will absolutely never choose Capella again!
Show more
Price per night from:€590
Posted on Jun 19, 2026
Guest UserMe and my friend pick YHA Sydney Central as the location is so convenient to travel around in Sydney(tram station just right in front of the hotel). We also appreciated staffs, and how clean the hotel is as well. We love that they have kitchen / common area to enjoy our time with other guests as well. We will visit again 👍🏻
Show more
Price per night from:€25
Posted on Jun 11, 2026
VdjrmGreat location, absolutely perfect! The bar is good too, and there are lots of activities! It would be even better if the kitchen stayed open a bit later (it closes at 10 PM now). The staff are super nice and will chat with you like friends. It's a fantastic spot for young people and solo travelers. This is my second time staying here!
Show more
Price per night from:€22
Posted on Jun 24, 2026
Anonymous UserMy overall experience at W Hotel Sydney was very satisfying. The hotel's location is excellent, with convenient transportation and beautiful surroundings. The room design is stylish and modern, clean and tidy, and the bedding is comfortable, allowing me to rest very well during my stay.
The hotel's public facilities are very well-maintained. Whether it's the pool, gym, or public areas, everything feels high-quality. The staff also provides excellent service; they are warm, professional, and promptly assist with any issues, making the entire check-in process very smooth.
Overall, it was a very pleasant stay. Both the hardware facilities and the service level met my expectations. I will consider choosing W Hotel again next time I visit Sydney and will also recommend it to my friends.
Show more
Price per night from:€220
Posted on May 11, 2026|Studio Room
PuwuFirst stop in Sydney! Overall, I'm quite satisfied with the hotel. The location is unbeatable; it's so convenient to get anywhere, perfect for a city walk. It's also very friendly for fashion lovers.
The lobby isn't maintained very well, it only looks good when the lights are on at night.
We were upgraded to a super awesome ocean view room this time, which made me really happy!
I highly recommend the hotel's breakfast and the dinner buffet – both are top-notch in Sydney.
Show more
Price per night from:€281
Posted on Jun 4, 2026
Guest UserFacilities: The hotel is new and well-equipped. All the in-room amenities are well-maintained and easy to use, making for a very comfortable stay overall.
Environment: The environment is excellent – clean and tidy. The surrounding area has all the necessary amenities, and transportation is very convenient, with the subway station just a 3-minute walk away, making it super easy to get around.
Service: The service is also top-notch. The staff are warm and professional, making both check-in and communication smooth. They are prompt in responding to any requests, making you feel right at home.
The only minor drawback is that it can be a bit noisy at night due to constant traffic, which slightly affected my sleep.
Show more
Price per night from:€94
Posted on Apr 10, 2026
Anonymous User
The hotel's location is decent, and the room was clean upon arrival. However, it was quite a long way from the airport when we arrived late at night. The hotel also mistakenly double-charged my credit card for the room, which had already been paid. Fortunately, they issued a refund and an apology once we pointed it out.
Show more
Price per night from:€113
Posted on Jun 15, 2026
Pinweizhongdejimo
I highly recommend the Novotel Sydney Darling Harbour! The overall experience was superb, and the service was exceptionally attentive. The front desk offers Chinese-speaking staff, and a lovely girl from Suzhou was particularly warm and thoughtful, proactively helping with various issues and kindly sharing local travel tips. This makes the hotel very friendly to Chinese tourists. The hotel's location is excellent, backing onto Chinatown and right next to Darling Harbour Pier, making it incredibly convenient for getting around and finding food. Plus, it's a pick-up point for local day tour groups, which makes joining tours very hassle-free. Both the convenience of travel and the service experience are impeccable. For Chinese friends visiting Sydney, I highly recommend choosing this hotel.
Show more
Price per night from:€121
Posted on Mar 11, 2026
Anonymous User
The hotel's location is excellent, very close to St James station, and right next to Westfield and QVB. The room was also quite spacious and comfortable. We opted for a quiet room, but the slight inconvenience was having to take an elevator to the front desk, then walk up stairs to another elevator, which was a bit awkward with luggage.
Show more
Price per night from:€96
Posted on Jul 30, 2025|Deluxe Two Double Room with City View
Guest User
We had a brilliant experience at the Langham for our wedding anniversary! I forgot how much I like the Langham brand. From the pink ribbon around the toilet paper to the sleep ammenities (we asked for the sleep pillow mist and the room diffuser) to the suggested third eye massage technique and the chamomile tea before bedtime, we felt totally pampered and taken care of. Reservation was made for our celebratory dinner with fine steak dinner over the fantastic view of the Opera House. In room breakfast was delivered on time and the quantity copious. The Spanish bell boy was helpful and friendly. We were also upgraded to a harbour view room to our delight. Location was convenient to walk either to Barangaroo or the Rocks, for ferry ride or metro. Very pleased to have chosen The Langham, it was absolutely the right decision for us!
Show more
Price per night from:€216