Overlooking Sydney Harbor, Four Seasons Hotel Sydney offers complimentary Premium WiFi, a bar, restaurant, fitness center and swimming pool. Located in Sydney CBD (Central Business District) and the historic Rocks, it features luxurious rooms with panoramic views over the iconic Sydney Opera House and Circular Quay.
All rooms at Four Seasons Hotel Sydney have been carefully designed and subtly furnished with the highest quality amenities. To enjoy the best views of Sydney’s harbor, the Deluxe Full Harbor Room and Four Seasons Full Harbor King Rooms both provide unobstructed views of the harbor. Complimentary access to Lounge 32 is available for all guests in a Premier Full Harbor Club King, Four Seasons Full Harbor Club Suite and Signature Suites. Each room offers an LCD TV, slippers and Christian Lacroix toiletries. Chinese tea can be provided in the rooms upon request.
Guests can dine at Mode Kitchen & Bar, which serves modern Australian dishes made with quality local and seasonal produce. Grain Bar offers a selection of cocktails, wine, local beer and craft spirits.
Four Seasons Hotel Sydney state-of-the-art 350 square yard fitness center is fully equipped. Guests can also unwind in the hotel’s therapeutic spa and wellness center, which offers skin treatments and relaxing massages. Airport transfers are available upon request. Chinese speaking staff are available on-site to assist you. Union Pay credit cards are accepted.
"The hotel's location is excellent, just a few hundred meters walk from Circular Quay, making it super convenient for runs towards the Opera House and Royal Botanic Garden. The facilities are of a high standard, with great attention to detail. Although the room wasn't large, it didn't feel cramped at all. I especially want to mention the service. When checking in, a Chinese-speaking front desk agent told me that the Four Seasons' breakfast is the best in Sydney and also gave me information about other hotels in the area. She spoke very clearly. The hotel breakfast was indeed good, and the dinner was actually quite nice and reasonably priced too. Other hotels really need to learn from their service.
Regarding the hotel's pre-authorization process, it's pretty standard. For example, if they pre-authorize 1000 upon check-in, and your final bill is 1300, they'll just charge 1300. If it's 800, they'll charge 800, and the remaining 200 is automatically refunded to the original payment method. The next best scenario is when the original pre-authorization is cancelled, and then a new charge is made based on the consumption. Another acceptable scenario is when the total consumption is charged, and the original pre-authorization expires automatically after 30 days. The worst is when each purchase at the hotel results in a separate pre-authorization, and you don't even know if they're cancelled after checkout.
Overall, there's significant room for improvement in the hotel's management and service."