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Located a few minutes down the street from Central Station, very convenient if you're travelling around the city or getting to the airport via train. Friendly staff at reception made checking in was quick and easy. Room was in decent condition, and has everything you need for a short stay. Tea/coffee is available 24/7 next to reception and snacks available in the morning (pastries / cakes etc..) for breakfast.

I was very satisfied with my stay this time! The hotel environment was comfortable and tidy, the room was very clean, the bed was comfortable, and the amenities were all well-equipped. The staff were friendly and polite, check-in and check-out were smooth, and they were quick to provide assistance when needed. The hotel's location was convenient, with good transportation and dining options nearby. Overall, it's great value for money and I had a very comfortable stay. I would consider staying here again next time I'm in the area, and I highly recommend it to other travelers!

The location is excellent—it's very close to the Metro. Walking to Macquarie Centre only takes around 11 minutes as well. The surrounding area is a low-density commercial district, which makes the environment very comfortable. Service is generally good: the front desk staff are friendly and were able to resolve my issues promptly. Because I selected the wrong room type, the staff kindly arranged for my final three nights in another room. Even though there was a difference in price, it was only about AUD 10 per day. What surprised me most was that the room came equipped with a fridge, a washer-dryer, an induction cooktop, an oven, dishwasher and a coffee machine. For tourists, I think it’s a 10/10 experience—next time, I would definitely choose to stay here again. The only drawback is that no one cleans on Sundays. There are always small oversights with housekeeping. One night, there was a dirty cloth left in my room. After I reported it, the front desk staff handled it promptly. These are small issues, and I hope the hotel can improve housekeeping so everything stays consistent.

I initially booked a one-bedroom apartment here for just two nights as a stopover before moving to the Shangri-La. However, my kids loved the apartment layout and the fact that we could cook. The space was surprisingly large and very clean. Unit 07 might be bigger than average, and it even has a huge balcony. While the decor is a bit older, the bathroom has a Japanese style, and all the corners were quite clean. We ended up extending our stay for three more nights, upgrading to a more expensive, newly renovated deluxe one-bedroom apartment. But it was clear that the older units were more spacious, and the new one just had newer facilities. The older apartment definitely offers better value for money. The location is also very convenient, with easy access to public transport, the metro, dining, and supermarkets, making it ideal for families traveling with children.

Staff are so friendly, and the location is just perfect for accessing everything. Chinatown is a 5-min walk (Asian like me, perfect). Town Hall station is just a 1-minute walk, Trams is within 100 steps. This hotel's location is just amazing and very quiet for sleeping. Recomended

Booked a family room. The room was spacious and clean. The location is excellent, and transportation is very convenient. Stayed in Sydney for four nights, and it was easy to get everywhere. We tried all sorts of transportation methods. If I have the chance to visit Sydney again, I would definitely consider staying at Vibe again! 👍🏻

The location is very convenient, and the view is excellent. Overall, the stay was fantastic. The room was clean and tidy, and the facilities were well-maintained. The front desk service was enthusiastic and efficient, making check-in and check-out quick. The geographical location is superior, making travel convenient, and the bedding was very comfortable to sleep in. I would choose to stay here again next time, highly recommended! It was a very good stay. The rooms were quiet and clean, and the staff were polite and friendly. The facilities were comprehensive, and the value for money was great. Everything exceeded expectations, highly recommended.

I highly recommend the Novotel Sydney Darling Harbour! The overall experience was superb, and the service was exceptionally attentive. The front desk offers Chinese-speaking staff, and a lovely girl from Suzhou was particularly warm and thoughtful, proactively helping with various issues and kindly sharing local travel tips. This makes the hotel very friendly to Chinese tourists. The hotel's location is excellent, backing onto Chinatown and right next to Darling Harbour Pier, making it incredibly convenient for getting around and finding food. Plus, it's a pick-up point for local day tour groups, which makes joining tours very hassle-free. Both the convenience of travel and the service experience are impeccable. For Chinese friends visiting Sydney, I highly recommend choosing this hotel.

It's in a great location and the unit is quite spacious but unfortunately that's about as good as it gets. Parking is an extra fee which I didn't see mentioned anywhere and despite booking through trip.com reception takes a $200 security deposit. There's no direct access to the units from the parking garage and no lifts to higher levels. We had a lot of luggage as a family of 6 but it was manageable for us as we were on ground floor it might be an issue for people on higher floors. The receptionist said ”Oh, you've got a nice room!” So we had high hopes. The unit presented well at first but there were no mesh screens on the doors or windows so we couldn't open them to get any fresh air, the shower door in the ensuite didn't close properly and the floor gets soaked, even with the exhaust on in the main bathroom it filled up with so much condensation after a morning shower that the walls and floor were wet all day resulting in both me and my youngest child slipping over. Luckily neither of us were hurt. We were only given 4 towels even though I put 6 people on our booking details and we were in a room that sleeps 6. There was a cigarette lighter left on the bed head, smashed coffee mug under the vanity in one of the bathrooms, food packets/rubbish under the couches, hole in the wall, window missing a piece of trim. There was something on the couch so I used a baby wipe to wipe it off and the entire wipe was black so I don't think the couches ever get wiped over. We were there for 4 nights 5 days and housekeeping came to our unit once. As all 6 of us were all inside at the time I said ”there's just some rubbish and one bed that needs clean sheets please” The ladies did those things then asked if we'd like them to vacuum, I said yes please and they left, I assumed to get the vacuum, but they didn't come back. On our 1st morning we were walking down to the parking and noticed 3 used syringes in the garden outside our unit, we told reception and the man said ”someone probably dropped them” We made it clear to him that they were used and had exposed tips. When we arrived back that afternoon, they were still in the garden and in fact still there days later when we checked out.

Brilliant. On the water, just far enough away from the busy CBD yet you can walk there for shopping, beautiful walks around the point and through the gardens, all staff provided fabulous service, incredible wharf converted into modern hotel, loved the brekkie too. Would definitely stay again. Thank you Team Ovolo!