Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 16, 2026
Anonymous UserPros: Staff were friendly and helpful. Villa was very well kept, with excellent views of the ocean. Pleasantly surprised by complimentary puddings and drinks. Manual grinder and coffee beans were a nice touch.
Cons: Unable to drive directly to the villa due to safety policy. This made loading/unloading luggage very inconvenient. The walk to the carpark required negotiating a slippery gravel slope, which was even more dangerous in low-light conditions. Recommend to improve this with proper stairs or paved pathway.
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Price per night from:TRY 20,407
Posted on May 23, 2026
Mejuejiang
My 3-year-old child and I are from Hong Kong. This is our first time staying here, and we were pleasantly surprised by how friendly all the staff are. The restaurant dishes are very fresh, beautifully presented, and absolutely delicious. The private hot spring in the room is incredibly comfortable. We had a wonderful night with our child.
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Price per night from:TRY 17,078
Posted on Mar 24, 2026
Guest User
March 21, 2026
This is a stunning little seaside hotel. It's about a 20-minute train ride from Otaru Station to Shioya Coast. There are really no restaurants nearby, so when I contacted the hotel in advance, they highly recommended I book their special Japanese-French dinner. The basic price was 8,800 yen per person. Since I was already there, I decided to go all out and ordered the premium set with two extra appetizers for 14,300 yen. I also added two glasses of wine, one Hokkaido-produced and one American, for a little over 2,000 yen. The restaurant, with its breathtaking ocean views, truly delivered an amazing emotional experience.
The wind and waves were incredibly strong and it was super cold that evening; the weather was a bit overcast. Our room had a small balcony where we could open the door and sit to watch the sea. The room itself was quite spacious, with a sofa. The pillow was half soft and half buckwheat, so I ended up only using the firm buckwheat side. The mattress was just right, not too soft and not too hard, which was great for my back.
Since it was my birthday month, after contacting them in advance, they gave me a beautifully handwritten birthday card. It was a truly touching experience.
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Price per night from:TRY 2,748
Posted on Oct 5, 2026|Twin Room, Non Smoking
Jiexixiaoka
Otaru is truly a small town. The hotel is right across the street from Otaru Station, and there's a large shopping mall directly opposite, which has a big supermarket and a Don Quijote on the upper floors. If you walk straight down the main road, you'll reach the sea.
I recommend taking the Shukutsu Cruise (Shukutsu Koro). The boat is operated by Otaru Marine Tourism Boat 'Aobato' and takes you along the rocky coast on the Sea of Japan side. You can disembark at Shukutsu to visit the aquarium.
The hotel has been recently renovated, so the facilities are new. Even though the rooms are not huge, the layout is very well-designed. It's comfortable to stay in, and there's enough space for luggage. The breakfast is excellent, with a wide variety of fresh items, many of which are Otaru specialties. The vegetables in the soup curry were especially delicious, and the mame daifuku dessert was superb.
The hotel's Onsen, 'Tomo no Yu', is also unique. The outdoor area has a natural breeze and a woody fragrance, offering both privacy and a very natural atmosphere. It's not a large space, but the layout is very clever. I highly recommend the sauna and cold plunge pool (mizuburo).
The nightly 'Yonaki Soba' (free soba noodles) is worth the wait; it's absolutely delicious!
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Price per night from:TRY 2,877
Posted on Jul 5, 2026
Suparat LarssonFirst if all, hotel parking lot is more expensive than available spot surrounded, which should be the other way around.
Once, we entered the room, the smell hit us, with old carpet and smoking. And we did book the non smoking room.
The only one good thing is its location, that’s it.
The hotel is old, and need renovation.
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Price per night from:TRY 2,869
Posted on Jun 28, 2026
Novak001This is my second time staying at this hotel. The historic building has a lot of character, and the music box theme perfectly matches Otaru's style. The service was as warm and welcoming as ever. This time, I especially want to commend them for finally making the pajamas complimentary – a management that listens to feedback, haha!
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Price per night from:TRY 3,080
Posted on Jan 14, 2026|Compact Twin Room
Misstiaotiaoyu
Facilities: Ski gear doesn't include ski suits. The overall experience was just okay, probably because it was my first time skiing.
Environment: But it was really beautiful.
Service: There were a lot of rules, as pictured. I checked in late and couldn't shower in my room. The staff were accommodating and let me use a shower for ten minutes.
Hot Springs: The hot springs were fantastic with floor-to-ceiling windows offering snow views. There were also outdoor hot springs, and the sauna temperature was just right. I just didn't like seeing young boys brought into the area.
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Price per night from:TRY 2,252
Posted on Mar 29, 2026
Steven Wun
The hotel is 6 minutes drive from Sapporo international ski resort. It offers onsen, rich breakfast and great services.
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Price per night from:TRY 2,997
Posted on Dec 26, 2025|【Non-smoking】 Twin Room
Guest UserI booked for RM150, and this is my best hotel I stayed in Sapporo. The location is near the tourist area but its within neighborhood area, and its uphill. So for anyone with luggage might be struggling a bit if u dont have car. But, the view is amazing, and they gave me a room with snow view as i requested. The room are spotless, comfortable and have personal heater inside. The staff also very friendly and accomodating esp when I asked to borrow a charger. The public bath also big and u might have it all to yourself honestly (not that many guest during my stay). I would love to come back!
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Price per night from:TRY 1,883
Posted on Feb 6, 2026|Villa A Nonsmoking
Guest UserThe main building for check-in is really close to JR station. Just exit, go straight, turn left after you see Lawson, and then another left at the intersection. It's about 400 meters. The hotel is spread out in several areas. After check-in, the staff told us our villa was another 10-minute walk away. Luckily, there's a shuttle service both ways. It meant we were quite a distance from the onsen, but that was okay since we'd already had plenty of hot spring baths on our trip.
I was pleasantly surprised by the villa's location – it was fantastic! Tucked away in an alley near the shopping street along the canal. The space was huge and well-equipped, and having an entire standalone villa was incredibly comfortable. I didn't encounter any of the issues other reviewers mentioned, so I'm very satisfied!
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Price per night from:TRY 1,446