Mountain View Hotels in Otaru

"Great basement parking, easily accessible and protected from the snowfall. The interconnecting room was huge and totally worth it for a family of 2A 2C. The hotel was connected to a shopping mall so there was plenty of food choices, shopping, supermarket and even cinema for movie needs. There’s a teppanyaki restaurant Cocoro Grand Park Otaru which serves amazing teppanyaki wagyu and crab and was totally worth the price."

"The hotel was great. They accommodating all our needs. The room was clean and spacious and the breakfast buffet was delightful! The photos are right out our window. There is literally a resort across the street. The onsen was clean and relaxing. Parking available."

"This time I came to Otaru, I stayed in this hotel for two nights and was very satisfied! The service attitude of the hotel front desk and staff was really very good, and the stay experience was great! There are hot springs in the hotel, and breakfast and dinner are also very rich. Dinner is in a separate small Japanese-style room with great privacy! In terms of travel, there is a bus stop at the door, and it is very convenient to take the bus to the city. In addition, the hotel also has a free shuttle bus to the bus stop in the city at 9:30 in the morning. In short, it was a very satisfactory stay! I would like to praise the service attitude again, which is really great~ I had a very happy two days!"

"I was a little nervous when I booked this hotel. I was worried that the outdoor hot spring would be cold and that the transportation would be inconvenient. After checking in, I found that the scenery here was beautiful, like a white fairy tale world. I took a lot of photos. Although it is not prosperous, the scenery is beautiful. As for the outdoor hot spring, it is really not cold at all in the sub-zero temperature. It is very comfortable. After the bath, just put on the bathrobe and rush into the room to take a bath. Our family of three bathed every day and it was completely fine without feeling cold. However, I was glad that I had arranged to pick up the airport when I first checked in. There are two reasons. 1. Although there is a station not far away, it is a bit difficult to find if you are not familiar with it on a snowy day. After getting familiar with it for a day, you can take a bus from the station at the door to go in and out to play. 2. Because it is a homestay, there are many things that need to be communicated, including garbage classification... You can ask the driver to help communicate, and there will be no problem~"

"We booked the best room on the top floor and spent 7 nights at this high end and extremely expensive ryokan/hotel. Here are the pros and cons: PROS: The food is amazing in terms of presentation, gastronomy and service. The place is immaculately clean. The views a fantastic! We got comfortable Yukatas and overall the place has a very nice traditional vibe.  CONS: They seem to be completely inapt in hosting people who don’t speak Japanese. No one speaks English at this place. None at all! They write that we can “press 9 and call the reception”, but once you do it – you can’t have any conversation with anyone at all. Even when you get down in person to the reception, no one can really communicate with you, even with Google Translate.  They exhibit zero flexibility. The approach is – it’s our way or the highway. All is extremely polite, but no left, no right! Can we have a laundry service arranged? The answer is “no!”. Can we communicate with you via WhatsApp or email? – No! Can we come later to breakfast? No. Can we have dinner at a later time, since we can’t come earlier just this one day? No! Basically, if you want to sleep a bit later during your vacation – forget it! Either show up at 8 or 8:30 am for breakfast, or go hungry! Can we buy your Yukata? – No! Also, we were asked to indicate every day what time we intend to go out – something that adds pressure, as  on vacation one may want to improvise, rather than plan ahead their outings.  Given that this place charges exuberant prices, the lack of the most basic hospitality features (communication, laundry, customer-focused flexibility) is astounding! We now staying at another Ryokan, 90 minutes away and see that everyone can speak some English and the place is much more focused on the needs of a foreign traveler, as opposed on preserving the holy rigidity of an existent system. "

"It's a B&B. It's very clean and the price is cheap. It comes with sanitary napkins in the bathroom. If you need to take a bath, go to the hotel opposite. No food, in Asarigawa Hot Spring"

"Everything is great but the entrance is narrow"

"Thumbs up! ! ! Superb environment and service! ! We arrived at the hotel later and the driver couldn't find the door and helped us find it, but after a while, a staff member ran down and asked if we had booked a room, really running! ! Then the driver parked the car, then helped us pick up our luggage, and ran up again! ! ! The service was so good that our whole family was stunned! ! Entering the hotel, the air conditioning is very good, because the outside is -10 degrees, but the interior is very warm, and not baked, so very comfortable, the room is not big, but with all the traditional Japanese room things, the furnishings are very beautiful, However, if the luggage is larger and more, it becomes very crowded, but actually feels like home. Because one night two meals, so there is a full dinner breakfast, are exquisite kaiseki cuisine, each meal also have staff to the room in advance to lead us to the restaurant, their own room, no one disturbed. The hot spring area has indoor and outdoor, not big, but enough, we soaked twice and did not bump into anyone, chartered, great! ! After check out, the staff bowed to not see our car! ! There is a traditional Japanese etiquette! ! ! We will definitely come back to experience this one! ! !"