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This is the fourth time I have had the pleasure of staying here. From the minute we checked in to the end of our stay everything was just perfect. The hotel is spotless, the food very good, and all the team members so friendly and welcoming, a very special mention to Dylan who was outstanding. I look forward to my next visit very much. Thank you to all.

Clean hotel with nice big rooms and great facilities, the microwave and fridge were great added extras. My husband has a weird obsession with showers so he loved the rain shower haha. The staff we dealt with were all very friendly too. We will definitely be back again.

Arrived late after dinner and were shown to a dungeon room with a tiny basement window. The room was hot and stuff with no air con. The bed is possibly the most uncomfortable hotel bed I’ve had in a long time. It was cheap and springy with scratchy bedding and thin, useless pillows. Far below the expectations set out in their website. The light on the desk phone also lit up the whole room until 3am when it eventually dulled. There were no robes which is fairly standard in good hotels which is what Chester market themselves to be. I’m 6 months pregnant and what was a last minute get away child free with my husband, on a whim I booked here instead of Mal next door. Instead of having a lovely night away and enjoying a hotel bed and relaxing time I’m leaving with a sore back and neck, tired and grumpy with a stuffy nose. The bathroom was nice. I’m sure there are decent rooms here perhaps with better beds and bedding but certainly not my experience. If a hotel has basement rooms they should really advise guests of this in advance. The bed and bedding and overall room experience falls short on expectations set by this hotel. I would not recommend at all.

Excellent location for family party, 5 min walk. Clean, good facilities and good value. Early start home had breakfast on the way so ideal.

I’m a regular traveller and had started to stay at this hotel every month but I was very disappointed with the cleanliness of the room. Especially with the COVID pandemic going on. The carpet was full of crumbs, the large shower towel was stained, there were finger prints on door handles and toilet flush (showing it hadn’t been cleaned). I never complained and cleaned it all down myself as I was too tired and couldn’t be bothered to move rooms. But I have opted to stay at a different hotel for my next stay in a few weeks time.

Was here for breakfast this morning and was greeted my young gentleman called Vincent which I must say made our visits welcoming and attended our every need in a friendly manner his hospitality was 5 stars well done Vincent. We had drinks and full cooked breakfast which was tasty and no means greasy and even better that there beans are served in small pot which I do prefer. Overall excellent visit will be back when we’re next up in Aberdeen xx

When I arrived in Aberdeen on Tuesday 11th April I needed somewhere to stay for one or two nights I've previously stated at this b&b before and was also recommend by another person I rung the door bell on the front door and asked if any vacancies for a room were available I was greeted by the male host no we haven't I asked any room's available later in the week no we haven't in such a Argonaut way not a great welcome into reception infront of other people staying there, I ended up buying a mobile phone in Aberdeen to find out this B&B had over 10 room's available from Wednesday onwards so I was lied to by the male host also spoken to in a horrible and nasty way and had to sleep rough in -12oc temperatures I live back in West Yorkshire I was due to travel home on Sunday 16th April via train and now find myself stuck in Aberdeen General Hospital with a infection in my face which could of been triggered off my the cold weather during the nights were I couldn't find accommodation like the OYO LOST GUEST HOUSE IN ABERDEEN saying no vacancies when I find out through buying a phone there were vacancies available quite shocking and disturbing To say I'm now stuck in hospital with no money and no way of getting home by any form of transport I live over 200 miles away and the worse part was the way the host spoke to me no we haven't any vacancies what's wrong with saying sorry we don't have any available at moment, shocking, disturbing, outrageous greetings after walking through the front door one B&B to really think about if need somewhere has friendliness is free nastiest isn't and it's cruel