Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 20, 2026
Guest User
Stepping into this hotel felt like going back in time to The Great Gatsby. It's probably the most luxurious hotel I've stayed at in Osaka. They really made good use of the public spaces, and the Peacock Alley is simply stunning – I could admire it all day.
The front desk staff spoke fluent English, which made communication quite easy.
Contrary to what I read online, the standard room was perfectly fine. I was given a high floor, and the room was spacious, well-divided, with plenty of space for luggage. The twin room had two queen-sized beds (1.5 meters each), making it very family-friendly.
The downsides were the low water pressure in the bathroom and the water not getting hot enough.
They provided Aesop amenities, and the ginger scent was lovely.
The breakfast was a bit disappointing. It was semi-buffet style with limited variety, and the main courses were quite uninspired, not really matching the room rate. I do recommend the French toast among the main dishes, it was excellent. The biggest issue was the long queues, which really detracted from the experience.
The hotel's location is quite good. Directly downstairs is Green Place with a wide variety of dining options, and Ushigoro is on the third floor. You can walk to department stores like Hanshin, but taking a taxi is more convenient for Hankyu.
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Price per night from:JPY 77,946
Posted on Jul 27, 2026|Deluxe Corner King Room Non-Smoking
Anonymous UserMy stay at this hotel was absolutely flawless, but what truly blew me away was its unbeatable location! Stepping out of the hotel puts you right in the bustling heart of Shinsaibashi, which is an absolute paradise for anyone who loves shopping and good food. Whether you're looking to snap up the latest fashion trends, explore department stores, or stock up on cosmetics and *****, all the shopping hotspots are just steps away. The best part is that when your hands are full with shopping bags, you can just pop back to your room to drop them off within minutes, then head out again unencumbered – no more struggling on the subway with heavy loads. The dining options downstairs are so abundant it’s hard to choose! From authentic takoyaki and okonomiyaki to ramen shops and izakayas that still have queues late into the night, you'll never have to worry about going hungry. Staying here truly makes for a perfect trip where everything you need – from vibrant city life to delicious food and entertainment – is right at your doorstep. It’s definitely the top choice for anyone visiting Osaka; I highly recommend it to everyone!
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Price per night from:JPY 24,041
Posted on Jul 13, 2026
ReefurjiangThis hotel offers a truly great experience, it's my favorite in the city center, and the value for money is exceptional. The rooms are a spacious 25 square meters – a huge improvement from previous stays where I've paid more for tiny rooms where I couldn't even open my suitcase! No such worries here. The room was brand new and spotless, with daily housekeeping and water refills. Just a short walk away, there's a 7-Eleven, and on the way back, you'll find plenty of restaurants like Yoshinoya, Torikizoku, and Sukiya. Plus, there's a free hot spring bath on the 2nd floor. It's really relaxing, not huge but perfectly adequate. After a long day, a soak in the tub is pure bliss. Being a Marriott property, the quality is, as expected, top-notch!
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Price per night from:JPY 13,774
Posted on Jun 28, 2026
Guest UserThis hotel is super close to Namba Station, which is a major transportation hub. It's a new hotel with very new facilities. The room is a bit small but very well-designed, and the bedding is really comfortable. The hotel has a very 'Thai' scent, which is quite unique. It seems they don't usually offer free room upgrades, but when I arrived, the front desk proactively offered a discounted upgrade. The hotel is also very near to Takashimaya and other shopping spots. The Namba area is great for exploring, and you can get to Umeda in just four subway stops. Definitely worth staying here!
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Price per night from:JPY 22,620
Posted on Aug 27, 2026|Standard Floor City View Twin Room
YupingWe chose this hotel for our trip to Universal Studios, and it's conveniently located not far from the park entrance, making coming and going very easy. There are plenty of dining options nearby, as well as Universal Studios merchandise stores. The day we arrived happened to be a Japanese holiday, so it was incredibly crowded. Check-in started at 3 PM, and we had to wait in line for a long time. The hotel is quite large and even has a Family Mart convenience store inside, which was great since we didn't book breakfast. We booked a city view room, but the front desk gave us a room on the 4th floor, so there was basically no view outside the window. For Japan, the room was quite spacious. Overall, it was convenient for accessing Universal Studios.
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Price per night from:JPY 20,031
Posted on Aug 19, 2026|Double Room
여행모음zipThis hotel exceeded my expectations in every way! They offer free ramen from 9 PM to 10 PM, which was perfect for a late-night snack. I ended up having a different flavor of ramen for dinner every night! The onsen was fantastic for unwinding and relieving stress. Plus, the all-you-can-drink beer and soft drinks (beer, coke, cider, and sparkling juices like orange, grape, and melon) made the trip incredibly convenient. It was also great that a Family Mart was close by and I had a fantastic view of Tsutenkaku from my room, so I took lots of photos! This has been my review of Hot Spring Osaka Hinode Hotel. Thank you! ❤️❤️❤️
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Price per night from:JPY 11,757
Posted on Jul 26, 2026|King Room With River View
Jerry725
I chose this hotel to celebrate my birthday and paid nearly TWD 9,000 for one night, expecting a memorable stay. Unfortunately, it turned out to be one of the most disappointing hotel experiences I have ever had.
I requested a room with a view of the Tenjin Festival fireworks through Trip.com almost two months before my stay. Trip.com later confirmed that this request had been forwarded to the hotel. However, I was only informed at check-in that my room would not have a fireworks view, leaving me with no opportunity to change my room or book another hotel.
What disappointed me even more was the attitude of the front desk staff. When I asked whether my request had been received, I was met with a questioning tone and was asked if I had actually sent the message. I was then told that the hotel had only received information that it was my birthday, and that rooms with fireworks views were more expensive. However, I later checked the hotel’s official website and found that the price for those rooms was very similar to what I had already paid through Trip.com.
Instead of trying to understand or resolve the situation, the staff repeatedly told me to contact Trip.com and insisted that it was not the hotel’s responsibility. Later, Trip.com informed me that they had indeed forwarded my request to the hotel but never received a response.
The room itself was clean and the facilities were nice, but good facilities cannot make up for poor customer service. I expected much better hospitality from a Hilton property, especially on such an important occasion. Sadly, this experience ruined what was supposed to be a special birthday celebration.
I hope the hotel will improve its communication with booking partners and provide better training for its front desk staff so that future guests do not experience the same disappointment.
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Price per night from:JPY 15,287
Posted on Aug 15, 2026|Deluxe Room (Twin With 1 Extra Bed) And Washing Machine
Guest UserThis hotel is great! The location is perfect, right in the heart of Shinsaibashi and Namba, the most bustling areas. There's a convenience store right outside. You can smoke on the 2nd floor. It's not far from the subway station, and there are plenty of dining options nearby. I was really happy with the hotel's location. There were always two police officers on duty outside, which made me feel very safe. There was no tax collected upon check-in. Overall, everything was good, and I'd choose this hotel again next time. The only downside is that the room is a bit too dark, and the light by the sink seems to be always on – I couldn't find a way to turn it off during my six-day stay.
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Price per night from:JPY 18,014
Posted on Mar 28, 2026|[annex]twin(non Smoking)
Guest UserThe room is small but can open two suitcases. The public bath and spa are excellent. Close to JR station and donki. But the staff and hotel policy are terrible and I could only rate it woth adverse comment. First, at checkin the staff did not tell us the spa world could be used even after checkout, so we had no idea we could still stay to play the spa world the next day until we learnt it from other residents in the hotel. If we have learnt it earlier at checkin we might adjust our travelling plan as we checkin late at night from landing. Second,
upon checkout we asked for luggage storage service, which is very basic services of hotel, but the staff said if we were leaving and not staying for the spa, they would not keep our luggage. I am not meaning leaving Japan but I just go out from breakfast or some shopping. I have visited Japan multiple times and stayed in many hotels or residence, and this is the first one not offering luggage storage service. Please do not call this a hotel if you refuse to offer luggage storage service. Third, the hotel prohibited any slipper and every one had to walk back to rooms in bare feet after public bath, this sounds dirty while the staff was wearing slipper. Hotel could provide slippers and require resident to wear hotel slippers only. Bad experience and poor service.
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Price per night from:JPY 6,761
Posted on Jun 15, 2024|Moderate, Double with Bath
AmarFromUKLocation:
Next to Bentencho station so easy access to Osaka loop line and Chuo Line for Subway and Rail. Really good location even though it's not central Osaka. The advantage is that you can still get everywhere within 10-20mins and the surrounding area is clean and safe and quiet.
There is a 7-11 next door and a commercial gym (charged at 1650 per day)
Negatives are there is not much to do in the evenings. But this leads to the quietness of the area and is an advantage
Hotel Room:
We stayed in double room and it was large. Nice comfortable bed with good pillows. The AC was modern and good and did not make noise even while we were asleep. The room is cleaned daily (tidy and new towels) with new sheets every 3 days. Shower gel, shampoo and conditioner provided. The room was also very clean. The bed has USB and chargers on either side of it. There is space to hang clothes
But the room is really nice. We always were glad to come back to a very clean and tidy place. The TV has English menus but we never watched anything.
Negatives are the fridge could be colder and the bathroom sink has a tiny slope on it so you cannot place product on the sink but you have a shelf above the sink for this. Very slight negatives for what is a great place to stay
Hotel features:
Excellent. Great laundry room with several washers & dryers. Trouser presses, vending machine and ice machine. A rooftop terrace with good views.
The breakfast is free and is underwhelming, just different bread and pastries with choices of juice, soups, water and yogurt. It's acceptable and I guess it's free.
The hotel lobby has little items you can take if needed, such as hair bands, toothbrushes, razor kits but something nice was that they give you bath bombs for free too. Different ones each day.
Staff:
Very friendly and helpful, even after midnight when I made requests they were very fast and helpful
Overview:
100% would stay here again. The price-to-quality ratio and the large room size make this an easy choice. Do not worry about location, I stayed it Dontonburi area before and alothgh its close to everything, its loud, dirty and feels unsafe. But the location of Porta Inn is really good and super easy to get to central areas (around 10-20mins) and easy to get to the airport (direct line) and easy to get to Universal Studios too.
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Price per night from:JPY 7,678