Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 12, 2026|Deluxe Twin Room
Kavin LFMIpoh Syeun
1. The location is a bit out of the city center, but not too far, about a 15-minute drive.
2. The hotel staff are well-mannered, very polite, and provide excellent service; they are very enthusiastic and helpful.
3. Although the hotel is not in the city center, it's not far from restaurants, hawker centers, and food stalls, and it's also close to Cui Hua Lou Dim Sum restaurant.
4. It's worth mentioning that the hotel provides ample parking spaces, saving time spent looking for parking.
5. Overall, this hotel offers good value for money, and the rooms are quite spacious. It's definitely worth a stay.
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Price per night from:DKK 308
Posted on Feb 11, 2026|Deluxe 4 Bed Room 3A13
TobeThe hotel facilities are brand new and security is excellent. There's a bean sprout chicken restaurant right next door that I highly recommend! The owner speaks Cantonese and a little Mandarin. Be sure to order the bean sprout chicken and the meatball soup.
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Price per night from:DKK 211
Posted on Jun 17, 2026
Anonymous UserGreat stay! The room was clean and well maintained. Easy check-in and helpful staff. We got a 2-bedroom for only RM99/night on weekend. Very very worth it with the amazing facilities. Would stay here again!
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Price per night from:DKK 219
Posted on Feb 13, 2026|Superior King Room
Mrs PoppeyeEverything is good. The breakfast really good with wide variety of choice. However, there is no socket near the bed. I choose room both bathtub but I didn’t get it.
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Price per night from:DKK 341
Posted on Apr 20, 2026|Deluxe Twin Suite
J..CThis was my second stay here, and I still love the spacious room. Everything was perfect overall. 🤩
This time, we were a little unlucky because the room suddenly had a blackout in the middle of the night while we were sleeping. The next morning, after we called the service counter, the staff came to check and found that an electrical wire had burned out.
They kindly offered to let us change rooms several times, but since we were checking out soon, it was fine for us to stay. The staff also apologized sincerely during check-out.
Despite this small issue, I would definitely stay here again because the location is excellent, very close to tourist attractions and the highway.👍
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Price per night from:DKK 298
Posted on Apr 13, 2026
Zaidah Siti
The hotel room just ok with cold air conditioning. The hotel quite far from the city. The staff hotel helpful and friendly. Parking is free provided by the hotel. Difficult to get the food and drinks around the hotel area.
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Price per night from:DKK 276
Posted on May 24, 2026|Deluxe Twin Room
Ray ToshiroEven though the hotel has been established for decades, the rooms are still fresh and clean. I read not so good reviews and many occasions I was reluctant to book. This time around I decided to give it a try and was amazingly surprised how wonderful it turned out to be. I will definitely comeback again and stay at Hotel Excelsior. Receptionist at the front desk was helpful. I purposely took photos of the room when I entered to show others what a difference it made my day. Ignore the other reviewers and note many be the management took notice and has improved since then ☺️
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Price per night from:DKK 267
Posted on May 31, 2026
Edmondo BearUpon arrival the 2 contact details provided don't respond and it's really annoying and disappointing.
1 contact go into voicemail box and another will never pick up the call which somehow give you the impression of the host is not reliable(Attached conversation without reply)
The property manager or agent that host these property really need to be more professional.
The unit is full of new paintings and the smell cause lots of discomfort(Attached the toilet door with new paint)
The bidet or sprinkler is broken and the water is scattered around and cause our clothes and toilet paper all wet!!!(Attached photo broken bidet)
They don't install ventilation fan on the toilet and when you open the window for air circulation your neighbors could see you.Their intentions is very clear which is they don't bother the comfort of the guest(Attached photo of when open up the toilet window for ventilation the upper floor could see through hence no privacy while shower.You shower with window close and its felt suffocating after a while!!!)
As Ipoh is famous for eateries to our surprise when we packed our supper home the utensils is really disappointing.The host barely provides you any plates and utensils.Maybe just 4 cups 4 plates as if anything extra will cause them a million dollars investment.You can't find extra waste plastic bags or toilet paper.They simply being too calculative and don't provide any extra even you are using it to keep their unit clean at least if you provide me with extra waste plastic bags we could pack our waste and keep it clean and hygiene instead.
Each room only 2 towels for shower and no pools towel
provided.Very inconsiderate!!!
The worst part is they will sent you a check out instructions 6am in the morning to wake you up!!!
If you having a peak booking on our check out date you may sent a reminder for checkout but please not at 6am in the morning !!!
I think Trip.Com should check on your agent quality and set a minimum standards.The property host is really disappointed we don't have time to waste so we just put up with it and write a review after check out.
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Price per night from:DKK 133
Posted on Apr 20, 2026|Deluxe King Room
Syafiqa yusufThe hotel is very spacious and clean. Kingston hotels are always affordable, no matter the branch. A king bed room with a bathtub for less than 150? Incredible value. The staff were also great. Very satisfied! 👍🏻
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Price per night from:DKK 142
Posted on Jan 4, 2026
Guest User
The stay was good except that the location is next to the highway and we could not sleep well due to the loud traffic noise. Suggest to install noise cancellation windows for all the room. Else the stay will not be pleasant and will affect your business.
For your consideration pls.
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Price per night from:DKK 307