Gero Hotels with Hot Tub

"I have no complaints at all to this Onsen Ryokan. It is definitely an old building, but the upkeep was done well. We were slightly late to check in (need to check in by 6pm so that the kaiseki dinner could be served), emailed them on their way and they replied pretty fast. We were greeted by the receptionist that is able to speak fluent English, she showed us around and sharing the facilities available. One small disappointment is although we mentioned we would like to have dinner together with 2 other rooms (our parents and siblings) when they asked us via email before the trip, they didn't manage to arrange it (and we arrived too late to make necessary arrangements). Nonetheless, the breakfast at the hall 2nd day they did arrange a big table for 9 of us including a kid and an infant. The onsens are superb, it is clean and has clear instructions what to do. When I visited, the ryokan is quite quiet, I enjoyed the serenity a lot!"

"The hot spring with an open-air bath is very nice. The Kisoya specialty rose bath seems to have ended in January of this year. The food was delicious and lovely, but I felt the service was not suitable for couples."

"Visited one of Japan's top three hot spring towns and booked a traditional Japanese-style room at a century-old hotel, which included two meals. The hotel offers a shuttle service from the train station, which was incredibly convenient. Check-in was a breeze thanks to the friendly staff at the front desk who spoke Chinese. The room was exceptionally spacious with stunning views from the window – perfect for two people. The hot springs themselves, both indoor and outdoor, were wonderful. Gero Onsen truly lived up to its reputation; my skin felt incredibly smooth after a soak. Free cold drinks were available post-soak, and the milk from the vending machine was particularly delicious! The meals provided by the hotel were also plentiful and tasty. The entire hotel had a very authentic Japanese ambiance. Although we only stayed for one night, we're already looking forward to a longer visit in the future! Highly recommended to everyone."

"Impression: Ogawaya was one of the three day-trip options I considered for my Gero trip last summer, and it left a great impression then. So, when planning this winter trip, I really wanted to stay here for a night. Since I booked late, I was lucky to even snag a room. Service: The front desk had a Chinese-speaking staff member who was, hands down, the loveliest Chinese-speaking person I encountered on any of my trips. Unlike some uncomfortable experiences I had at Dormy Inn Kumamoto and with the Nohi bus today, this young lady was genuinely warm and friendly. Facilities: During my day trip last summer, I only got to use the women's bath that was open in the afternoon. It was very clean and had a silk bath. This time, I tried the other bath in the morning, but I still feel that Sagi-no-yu has a more unique charm. Also, on the first floor of the scenic view building where I stayed, there's a 'Can Onsen' (sparkling onsen) which is open to women from afternoon to evening. It features a highly concentrated carbonated hot spring. Although it's artificial, it's definitely worth trying. The lobby has a self-service drink bar, and after a hot spring bath, enjoying a cold orange juice while watching the river flow by outside the window is incredibly relaxing. Drawbacks: The only downside was the noise from my next-door neighbors. I don't know who they were, but this is the only Japanese hotel I've stayed in where I've experienced such loud noise. Despite having two layers of doors, I was disturbed both in the evening and in the morning. Highlights: A great bonus is that the hotel's refrigerator has a freezer compartment – a freezer compartment! Perfect for storing ice cream!"

"Environment and Service: The hotel is quite large and relatively new, with a big courtyard perfect for a stroll. There's also a shuttle service to and from the station. The only minor drawback is that rooms on one side face the train tracks, which can be a bit noisy, and the soundproofing isn't great."

"The open-air bath was great, but the hotel has too many stairs, which is inconvenient when you have luggage. The parking lot is outside, and although they drive you there to park and pick you up, it's still a bit of a hassle. Both breakfast and dinner were buffets and of high quality."

"Stayed there for two nights. In-room onsen was good, staff at reception excellent. Food was simply terrible. Rice was cold (personally it’s simply unacceptable in any Japanese restaurant except for sushi may be?), the chef seems to enjoy making fusion dishes (and except that they were unappetising). To name but a few, we had strawberry mousse for starter, tofu (which was bitter) and pickles with miso for mains, and who’d put diced apple in an apple sorbet?? (Felt as though I was biting into ice cubes). The waitress was also extremely impatient and rushed us through our meals (we finished our dinners within 35 minutes, breakfasts 20). I honestly cannot recommend this hotel. Sorry, but no."

"The train arrived at Gero Station. I originally planned to walk to the hotel, but I saw the hotel sign as soon as I got out of the station. It was quite a surprise. The check-in process was very smooth. When we went through the formalities, the luggage had been delivered to the room. Then we arranged dinner and breakfast, explained the bathing time, and ladies could specially choose their favorite bathrobes, each one was different. The only drawback was that the bathhouse on B1 did not have an open-air bath, and the men's and women's baths changed at midnight. The next morning, I got up early to go to the open-air bath on the 5th floor. The hotel also had several buses to Gero Station the next morning."

"This was my second stay, and the experience was just as great. The room was clean and comfortable. They have staff who speak Chinese, and they were very attentive, recommending nearby hot springs and restaurants. The owner also speaks a little Chinese. The simple breakfast was fantastic, and the hot soup was delicious! You can leave your luggage at the 1F lobby during check-in or check-out, and they can also arrange a taxi for you. Highly recommended!"

"The hotel is located on Mt. Gero, and you have to take the hotel shuttle bus to get there. However, because the hotel is in the mountains, you can overlook the scenery of Gero. The hotel does not have many hot spring facilities, but the hotel's brunch is very rich, which is similar to other hotels in Oedo Onsen Monogatari."