Gero Hotels with Hot Tub

"Visited one of Japan's top three hot spring towns and booked a traditional Japanese-style room at a century-old hotel, which included two meals. The hotel offers a shuttle service from the train station, which was incredibly convenient. Check-in was a breeze thanks to the friendly staff at the front desk who spoke Chinese. The room was exceptionally spacious with stunning views from the window – perfect for two people. The hot springs themselves, both indoor and outdoor, were wonderful. Gero Onsen truly lived up to its reputation; my skin felt incredibly smooth after a soak. Free cold drinks were available post-soak, and the milk from the vending machine was particularly delicious! The meals provided by the hotel were also plentiful and tasty. The entire hotel had a very authentic Japanese ambiance. Although we only stayed for one night, we're already looking forward to a longer visit in the future! Highly recommended to everyone."

"I have no complaints at all to this Onsen Ryokan. It is definitely an old building, but the upkeep was done well. We were slightly late to check in (need to check in by 6pm so that the kaiseki dinner could be served), emailed them on their way and they replied pretty fast. We were greeted by the receptionist that is able to speak fluent English, she showed us around and sharing the facilities available. One small disappointment is although we mentioned we would like to have dinner together with 2 other rooms (our parents and siblings) when they asked us via email before the trip, they didn't manage to arrange it (and we arrived too late to make necessary arrangements). Nonetheless, the breakfast at the hall 2nd day they did arrange a big table for 9 of us including a kid and an infant. The onsens are superb, it is clean and has clear instructions what to do. When I visited, the ryokan is quite quiet, I enjoyed the serenity a lot!"

"Impression: Ogawaya was one of the three day-trip options I considered for my Gero trip last summer, and it left a great impression then. So, when planning this winter trip, I really wanted to stay here for a night. Since I booked late, I was lucky to even snag a room. Service: The front desk had a Chinese-speaking staff member who was, hands down, the loveliest Chinese-speaking person I encountered on any of my trips. Unlike some uncomfortable experiences I had at Dormy Inn Kumamoto and with the Nohi bus today, this young lady was genuinely warm and friendly. Facilities: During my day trip last summer, I only got to use the women's bath that was open in the afternoon. It was very clean and had a silk bath. This time, I tried the other bath in the morning, but I still feel that Sagi-no-yu has a more unique charm. Also, on the first floor of the scenic view building where I stayed, there's a 'Can Onsen' (sparkling onsen) which is open to women from afternoon to evening. It features a highly concentrated carbonated hot spring. Although it's artificial, it's definitely worth trying. The lobby has a self-service drink bar, and after a hot spring bath, enjoying a cold orange juice while watching the river flow by outside the window is incredibly relaxing. Drawbacks: The only downside was the noise from my next-door neighbors. I don't know who they were, but this is the only Japanese hotel I've stayed in where I've experienced such loud noise. Despite having two layers of doors, I was disturbed both in the evening and in the morning. Highlights: A great bonus is that the hotel's refrigerator has a freezer compartment – a freezer compartment! Perfect for storing ice cream!"

"The room was spacious, and there was a balcony where I could enjoy taking photos of the night view and starry sky. Drinks like beer were also free, so it was great value for money."

"The hot spring with an open-air bath is very nice. The Kisoya specialty rose bath seems to have ended in January of this year. The food was delicious and lovely, but I felt the service was not suitable for couples."

"The open-air bath was great, but the hotel has too many stairs, which is inconvenient when you have luggage. The parking lot is outside, and although they drive you there to park and pick you up, it's still a bit of a hassle. Both breakfast and dinner were buffets and of high quality."

"Environment and Service: The hotel is quite large and relatively new, with a big courtyard perfect for a stroll. There's also a shuttle service to and from the station. The only minor drawback is that rooms on one side face the train tracks, which can be a bit noisy, and the soundproofing isn't great."

"One of our best stays during my time in Japan! The staff were very friendly. She shared with us where we should go for onsen, dinner and places to visit. Breakfast was simple but very hearty. We are touched that they considered our food restrictions and adjusted accordingly. Very thoughtful! We could also use the yucata and jacket to walk around town. Love this experience very much! The onsen is also lovely. We highly recommend this place and will definitely come back again. P.s they don't have yamato service if you need to deliver your baggage."

"A comfortable and relaxing experience, the outdoor hot spring pool in the room feels very leisurely and great. The dinner was quite rich. We had two different sets of meals for two consecutive nights, so we didn't get tired of it."

"It was a comfortable, family-run Ryokan style inn. There is free parking for those who drive. It is also walking distance from the train station. We arrived after dark and the staff told us there was no more dinner, so they recommended us a dinner place nearby. For breakfast which was included, it was a full set and really delicious Japanese platter. We ate to our heart’s content. The onsen is located on the basement and the 4th floor, I like it specially for the rooftop onsen. The men and women onsen will swap at certain timings to allow each gender to enjoy the facilities at the rooftop. They give clear instructions on a piece of paper, and you just need to look at the colour of the cloth hanging outside the onsen. The hotel is located near the town centre, so you can walk around easily."