With a stay at a&o Köln Neumarkt, you'll be centrally located in Cologne, within a 5-minute drive of Cologne Cathedral and Chocolate Museum. This hotel is 15.8 mi (25.4 km) from Phantasialand and 1.7 mi (2.8 km) from Musical Dome.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance. Additional amenities at this hotel include a banquet hall, a vending machine, and bike storage.
Grab a bite from the snack bar/deli serving guests of a&o Köln Neumarkt. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 173 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include desks, and irons/ironing boards can be requested.
Please note that pets are only allowed in private rooms like single and twin room and for an additional charge. Pets are not allowed in shared dorms. Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge or bring their own. Bed linen for the bunk beds is free of charge and provided for self-covering.
"Hygien, room, bed, quietness everything was great except that I got this problem with the receptionists. So I did explain to all the receptionist (that I saw-because I understand they work in shifts) that I lost 2 luggages due to the airline's mistake and airline will send them to this hostel where I would be staying (for 1 night only). I explained that if someone sent luggages here, please tell me asap because I needed to catch a train to Amsterdam the nextday noon. Imagine 35kg of personal belongs just dissapeared, I didnt have toothbrush, clean clothings.... I reminded them everything 3-4 hours when I saw a receptionist. After almost 27 hours of waiting in worry (which made me cannot enjoy the city), I talked to one receptionist to please check 1 more time becauze the airlines mailed me that they did send to the hostel at 4:30pm in the day I checked-in hostel, (only 4-5 hours after my flight time), she let me go it the luggage room and my luggages were there the whole time! So I waited in pain for 22 hours for nothing. I think it would be a bit obvious when 1 guy in delivery company uniform went in with 2 luggages and said ”this is from one of your customer.” But the receptionist just forgot it quickly and didnt tell me. I had to change a lot of my plan and I was feeling terible and stressful with the waiting and fear of lost luggages.
Beside that, the condition of rooms, facilities, warm water, sound proof windows were great."